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NEC NRS Expanded Series, Руководство по настройке

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Issue 1.0

A-6

Glossary and Troubleshooting

2. Verify the frame rate is real-time frame rate.

Select 

Menu

 -> 

Record

 -> 

Parameters

 -> 

Record

. Set the Frame rate to Full 

Frame.

3. Check if the fault is solved using the steps above.

If solved, finish the process.
If not, contact engineer from our company for additional troubleshooting.

Live view freezes when video is output remotely via Internet Explorer or other 
platform software.

Possible Reasons:

Poor network between NVR and IP camera and packet loss exists during 
transmission.

Poor network between NVR and PC and packet loss exists during transmission.

Hardware performance is not adequate for live view i.e., CPU, memory, etc.

Corrective Actions:

1. Verify the network between NVR and IP camera is connected.

a.

When the image is frozen, connect the RS-232 ports on the PC and the rear panel 
of the NVR with the RS-232 cable.

b.

Open the Super Terminal, and execute the 

ping

 command 192.168.0.0 

–l 1472 –f

 

(the IP address may change according to the real condition). Check if packet loss 
exists.  

2. Verify the network between the NVR and the PC is connected.

a.

From the Start menu, enter cmd in the search window. Or press the windows 
shortcut key, then enter cmd in the search window.

b.

Use the ping command to send a large packet to the NVR, execute the command 
ping 192.168.0.0 –l 1472 –f (the IP address may change according to the real 
condition). Check if a packet loss exists.   

NOTE

Press Ctrl and C simultaneously to exit the ping command.

NOTE

Press Ctrl and C simultaneously to exit the ping command.

Содержание NRS Expanded Series

Страница 1: ...Configuration Guide Advanced for NRS Expanded Series NDA 31816 ISSUE 1 0 Network Video Recorder ...

Страница 2: ......

Страница 3: ...of NEC Corporation Windows and Internet Explorer are registered trademarks of Microsoft Corporation Mozilla and Firefox are registered trademarks of the Mozilla Foundation Safari is a trademark of Apple Inc registered in the U S and other countries Google Chrome is a trademark of Google Inc Intel and Pentium are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries ...

Страница 4: ......

Страница 5: ...ions Regulatory 1 EU Conformity Statement Regulatory 1 Industry Canada ICES 003 Compliance Regulatory 2 Safety Instruction Regulatory 2 Preventive and Cautionary Tips Regulatory 2 Product Key Features General Feature 1 Local Monitoring Feature 1 HDD Management Feature 1 Recording Capture and Playback Feature 2 Backup Feature 2 Alarm and Exception Feature 3 Other Local Functions Feature 3 Network F...

Страница 6: ... 1 Starting Up and Shutting Down the NVR 2 1 1 1 Starting the NVR 2 1 1 2 Shutting Down the NVR 2 1 1 2 1 OPTION 1 Standard Shutdown 2 1 1 2 2 OPTION 2 From the Front Panel 2 2 1 3 Rebooting the NVR 2 2 Section 2 Activating Your Device 2 2 Section 3 Using the Wizard for Basic Configuration 2 4 Section 4 Login and Logout 2 9 4 1 User Login 2 9 4 2 User Logout 2 10 Section 5 Adding and Connecting th...

Страница 7: ...Supporting PoE Function 2 21 Chapter 3 Live View Section 1 Introduction 3 1 1 1 Live View Icons 3 1 Section 2 Operations in Live View Mode 3 1 2 1 Front Panel Operation on Live View 3 2 2 2 Using the Mouse in Live View 3 3 2 3 Using an Auxiliary Monitor 3 4 2 4 Quick Setting Toolbar in Live View Mode 3 5 Section 3 Adjusting Live View Settings 3 7 Section 4 Channel zero Encoding 3 9 Chapter 4 PTZ C...

Страница 8: ...chedule 5 6 Draw the Schedule 5 8 Section 4 Configuring Motion Detection Recording and Capture 5 9 Section 5 Configuring Alarm Triggered Recording and Capture 5 11 Section 6 Enabling Disabling Manual Recording and Continuous Capture 5 13 Section 7 Configuring Holiday Recording and Capture 5 14 Section 8 Configuring Redundant Recording and Capture 5 16 Section 9 Configuring HDD Group for Recording ...

Страница 9: ...earch 6 5 1 4 Playing Back by Tag 6 6 Adding Tags 6 7 Playing Back using Tags 6 8 1 5 Playing Back by Smart Playback 6 9 1 6 Playing Back by System Logs 6 12 1 7 Playing Back External File 6 14 1 8 Playing Back by Sub Periods 6 15 1 9 Playing Back Pictures 6 16 Section 2 Auxiliary Functions of Playback 6 17 2 1 Playing Back Frame by Frame 6 17 Using a Mouse 6 17 Using the Front Panel 6 17 2 2 Digi...

Страница 10: ... 3 3 Managing Hot Spare System 7 12 Chapter 8 Alarm Settings Section 1 Setting Motion Detection Alarm 8 1 Section 2 Setting Sensor Alarms 8 3 Section 3 Detecting Video Loss Alarm 8 7 Section 4 Detecting Video Tampering Alarm 8 8 Section 5 Handling Exceptions Alarm 8 10 Section 6 Setting Alarm Response Actions 8 11 6 1 Event Hint Display 8 11 6 2 Full Screen Monitoring 8 12 6 3 Audible Warning 8 12...

Страница 11: ...Exiting Detection 9 8 Section 8 Loitering Detection 9 8 Section 9 People Gathering Detection 9 9 Section 10 Fast Moving Detection 9 9 Section 11 Parking Detection 9 9 Section 12 Unattended Baggage Detection 9 10 Section 13 Object Removal Detection 9 10 Section 14 Audio Exception Detection 9 11 Section 15 Sudden Scene Change Detection 9 12 Section 16 Defocus Detection 9 12 Section 17 PIR Alarm 9 13...

Страница 12: ...s the Device via Web Browser or Client Software 11 9 2 4 Configuring NTP Server 11 11 2 5 Configuring SNMP 11 11 2 6 Configuring More Settings 11 12 2 7 Configuring HTTPS Port 11 14 2 8 Configuring Email 11 16 2 9 Configuring NAT 11 18 2 9 1 UPnP 11 18 2 9 2 Manual Mapping 11 20 2 10 Configuring High Speed Download 11 22 2 11 Configuring Virtual Host 11 23 Section 3 Checking Network Traffic 11 24 ...

Страница 13: ...rray 12 8 2 2 Manually Rebuilding Array 12 8 Section 3 Deleting Array 12 9 Section 4 Checking and Editing Firmware 12 10 Chapter 13 HDD Management Section 1 Initializing HDDs 13 1 Section 2 Managing Network HDD 13 3 Section 3 Managing eSata 13 6 Section 4 Managing HDD Group 13 7 4 1 Setting HDD Groups 13 7 4 2 Setting HDD Property 13 8 Section 5 Configuring Quota Mode 13 10 Section 6 Configuring D...

Страница 14: ...figuring Video Parameters 14 3 Chapter 15 NVR Management and Maintenance Section 1 Viewing System Information 15 1 Section 2 Searching and Exporting Log Files 15 2 Section 3 Importing Exporting IP Camera Info 15 4 Section 4 Importing Exporting Configuration Files 15 5 Section 5 Upgrading the System 15 6 5 1 Upgrading by Local Backup Device 15 6 5 2 Upgrading by FTP 15 7 Section 6 Restoring Default...

Страница 15: ...ttings 16 3 Section 4 Configuring More Settings 16 4 Section 5 Managing User Accounts 16 5 5 1 Adding a User 16 5 5 2 Deleting a User 16 9 5 3 Editing a User 16 9 Appendix A Glossary and Troubleshooting Section 1 Glossary A 1 Section 2 Troubleshooting A 2 Section 3 List of Compatible IP Cameras A 9 ...

Страница 16: ...xii Table of Contents ISSUE 1 0 ...

Страница 17: ...d Warning 2 3 Figure 2 4 Start Wizard Screen 2 4 Figure 2 5 Wizard Screen Date and Time Settings 2 4 Figure 2 6 Wizard Screen Network Settings 2 5 Figure 2 7 Wizard Screen Advanced Network Parameters 2 5 Figure 2 8 Wizard Screen RAID Configuration 2 6 Figure 2 9 Wizard Screen Array Management 2 6 Figure 2 10 Wizard Screen HDD Management 2 7 Figure 2 11 Wizard Screen Search for IP Cameras 2 8 Figur...

Страница 18: ...ol Management Screen 2 19 Figure 2 28 Protocol Settings 2 20 Figure 2 29 List of Connected Cameras 2 21 Figure 2 30 Edit IP Camera Plug and Play 2 22 Figure 2 31 Edit IP Camera Manual 2 22 Chapter 3 Live View Figure 3 1 Right click Menu 3 4 Figure 3 2 Quick Setting Toolbar 3 5 Figure 3 3 Digital Zoom 3 5 Figure 3 4 Image Settings Customize 3 6 Figure 3 5 Live View Strategy 3 6 Figure 3 6 Informati...

Страница 19: ... 1 Figure 5 3 Recording Parameters 5 2 Figure 5 4 More Settings 5 3 Figure 5 5 Sub stream Parameters 5 4 Figure 5 6 Capture Parameters 5 4 Figure 5 7 Record Schedule 5 5 Figure 5 8 Recording Schedule Screen 5 6 Figure 5 9 Edit Schedule 5 6 Figure 5 10 Copy Schedule to Other Days 5 7 Figure 5 11 Draw the Schedule 5 8 Figure 5 12 Copy Schedule to Other Channels 5 8 Figure 5 13 Motion Detection 5 9 F...

Страница 20: ...Unlock Attention 5 21 Figure 5 34 HDD General 5 22 Figure 5 35 HDD General Read Write 5 22 Chapter 6 Playback Figure 6 1 Instant Playback Screen 6 1 Figure 6 2 Right click Menu Playback in Live View 6 2 Figure 6 3 Playback Calendar 6 3 Figure 6 4 Playback Screen 6 3 Figure 6 5 Playback Toolbar 6 4 Figure 6 6 Motion Search Screen 6 5 Figure 6 7 Playback by Event Screen 6 6 Figure 6 8 Playback by Ti...

Страница 21: ... 7 1 Figure 7 2 Quick Export Using USB1 1 7 2 Figure 7 3 Export Finished 7 2 Figure 7 4 Quick Export Checkup Using USB1 1 7 3 Figure 7 5 Normal Video Search for Backup 7 4 Figure 7 6 Result of Normal Video Search for Backup 7 5 Figure 7 7 Export Normal Video Search using USB Flash Drive 7 6 Figure 7 8 Export Finished 7 6 Figure 7 9 Event Search for Backup 7 7 Figure 7 10 Event Search Result 7 8 Fi...

Страница 22: ...e 8 12 Set Arming Schedule of Video Tampering 8 10 Figure 8 13 Exceptions Setup Screen 8 11 Figure 8 14 Enable Event Hint Screen 8 11 Figure 8 15 Event Hint Settings Screen 8 12 Figure 8 16 Alarm Output Setup Screen 8 13 Figure 8 17 Set Arming Schedule of Alarm Output 8 14 Figure 8 18 Copy Settings of Alarm Output 8 14 Figure 8 19 Clear or Trigger Alarm Output Manually 8 15 Chapter 9 VCA Alarm Fig...

Страница 23: ...e 11 5 DynDNS Settings Screen 11 5 Figure 11 6 PeanutHull Settings Screen 11 5 Figure 11 7 NO IP Settings Screen 11 5 Figure 11 8 SIMPLEDDNS Settings Screen 11 6 Figure 11 9 SIMPLEDDNS Welcome Screen 11 7 Figure 11 10 SIMPLEDDNS Register an Account 11 8 Figure 11 11 SIMPLEDDNS Register the Device 11 9 Figure 11 12 SIMPLEDDNS Access Device via CMS 11 10 Figure 11 13 NTP Settings Screen 11 11 Figure...

Страница 24: ...rk Traffic Screen 11 24 Figure 11 34 Network Detection Screen 11 25 Figure 11 35 Testing Result Network Delay and Packet Loss 11 25 Figure 11 36 Export Network Packet 11 26 Figure 11 37 Packet Export Attention Screen 11 26 Figure 11 38 Network Status Check 11 27 Figure 11 39 Result of Network Status Check 11 27 Figure 11 40 Network Stat Screen 11 28 Chapter 12 RAID Figure 12 1 RAID Flow Chart 12 2...

Страница 25: ... 13 2 Figure 13 5 Status Change to Normal 13 2 Figure 13 6 HDD Information Screen 13 3 Figure 13 7 Add NetHDD Screen 13 3 Figure 13 8 Add NAS Disk 13 4 Figure 13 9 Add IP SAN Disk 13 5 Figure 13 10 Initialize Added NetHDD 13 5 Figure 13 11 Set eSATA Mode 13 6 Figure 13 12 Initialize Added eSATA 13 6 Figure 13 13 Storage Mode Screen 13 7 Figure 13 14 Attention Reboot Screen 13 7 Figure 13 15 Local ...

Страница 26: ...4 2 Figure 14 3 Set Privacy Mask Area 14 3 Figure 14 4 Image Settings Screen 14 3 Chapter 15 NVR Management and Maintenance Figure 15 1 Device Information Screen 15 1 Figure 15 2 Log Search Screen 15 2 Figure 15 3 Log Search Results 15 3 Figure 15 4 Log Details 15 3 Figure 15 5 Log Search Results 15 4 Figure 15 6 Import Export Config File 15 5 Figure 15 7 Local Upgrade Screen 15 6 Figure 15 8 FTP ...

Страница 27: ... 16 7 User Management Add User Menu 16 6 Figure 16 8 User Management User Listed on User Management Screen 16 7 Figure 16 9 User Management User Permission Settings Screen 16 7 Figure 16 10 User Management User List 16 9 Figure 16 11 User Management Edit User Screen 16 10 Appendix A Glossary and Troubleshooting Figure A 1 Windows Task Management Screen A 7 ...

Страница 28: ...xxiv List of Figures and Tables ISSUE 1 0 ...

Страница 29: ...iptions of the Rear Panel 2 Interfaces 1 11 Chapter 2 Getting Started Table 2 1 Explanation of Icons 2 16 Chapter 3 Live View Table 3 1 Description of Live View Icons 3 1 Table 3 2 Front Panel Operation in Live View 3 2 Table 3 3 Mouse Operation in Live View 3 3 Table 3 4 Description of Quick Setting Toolbar Icons 3 5 Chapter 4 PTZ Controls Table 4 1 Description of PTZ Panel Icons 4 10 Chapter 6 P...

Страница 30: ...xxvi List of Figures and Tables ISSUE 1 0 Appendix A Glossary and Troubleshooting Table A 1 Compatible IP Cameras A 9 ...

Страница 31: ...vent will our company its directors officers employees or agents be liable to you for any special consequential incidental or indirect damages including among others damages for loss of business profits business interruption or loss of data or documentation in connection with the use of this product even if our company has been advised of the possibility of such damages Regarding to the product wi...

Страница 32: ...Manual 2 NVR Configuration Guide Advanced for NRS Expanded Series ...

Страница 33: ...pt any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked with this symbol cannot ...

Страница 34: ...age and the Limited Power Source with 100 240 VAC or 12 VDC according to the IEC60950 1 standard Please refer to technical specifications for detailed information Do not connect several devices to one power adapter as adapter overload may cause over heating or a fire hazard Please make sure that the plug is firmly connected to the power socket If smoke odor or noise rise from the device turn off t...

Страница 35: ...unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery may result in hazard of explosion Replace with the same or equivalent type only Dispose of used batteries according to the instructions provided by the battery manufacturer ...

Страница 36: ...Regulatory 4 NVR Configuration Guide Advanced for NRS Expanded Series ...

Страница 37: ...2U series And HDMI and VGA outputs provided for other models HDMI Video output at up to 4K resolution and VGA video output at up to 2K resolution Multiple screen display in live view is supported and the display sequence of channels is adjustable Live view screen can be switched in group Manual switch and auto switch are provided and the auto switch interval is configurable Quick setting menu is p...

Страница 38: ... manual recording Searching record files and captured pictures by events alarm input motion detection Tag adding for record files searching and playing back by tags Locking and unlocking record files Local redundant recording and capture Provide new playback interface with easy and flexible operation Searching and playing back record files by channel number recording type start time end time etc S...

Страница 39: ...onfiguration information Network Functions Two self adaptive 10M 100M 1000M network interfaces for none PoE series and the multi address and network fault tolerance working modes are configurable One self adaptive 10M 100M 1000M network interface for other series Up to 16 independent PoE network interfaces for POE series IPv6 is supported TCP IP protocol PPPoE DHCP DNS DDNS NTP SADP SMTP SNMP NFS ...

Страница 40: ...ding Remote system restart and shutdown RS 232 RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control Remote JPEG capture Virtual host function is provided to get access and manage the IP camera directly Two way audio and voice broadcasting Embedded WEB server ...

Страница 41: ...m is detected READY Ready LED is normally blue indicating that the device is functioning properly STATUS Turns red when controlled by a keyboard HDD Flashes red when data is being read from or written to HDD MODEM Reserved for future usage TX RX Flashes blue when network connection is functioning properly 3 Status Indicator continued GUARD Guard LED turns blue when the device is in armed status at...

Страница 42: ...ement of the PTZ camera ENTER The ENTER button is used to confirm selection in any of the menu modes It can also be used to tick checkbox fields In Playback mode it can be used to play or pause the video In single frame Playback mode pressing the button will advance the video by a single frame In Auto switch mode it can be used to stop start auto switch 6 USB Interfaces Universal Serial Bus USB po...

Страница 43: ...he cursor On checkbox fields pressing the button will tick the checkbox In PTZ Control mode the button adjusts the iris of the camera In Playback mode it can be used to generate video clips for backup Enter exit the folder of USB device and eSATA HDD MAIN SPOT ZOOM Switch between main and spot output In PTZ Control mode it can be used to zoom out the image FI LIGHT Select all items on the list whe...

Страница 44: ...ive view or PTZ Control mode Input numbers and characters in Edit mode Switch between different channels in Playback mode The light of the button is blue when the corresponding channel is recording it is red when the channel is in network transmission status it is pink when the channel is recording and transmitting 10 Jog Shuttle Control Moves the active selection up and down in a menu Cycles thro...

Страница 45: ... DVD ROM Slot for DVD ROM 6 Direction The DIRECTION buttons are used to navigate between different fields and items in menus In Playback mode the Up and Down button is used to speed up and slow down recorded video In All day Playback mode the Left Right button can be used to select the recorded video of next previous day in Playback by Normal Video Search the Left Right button can be used to selec...

Страница 46: ...be used to zoom in zoom the PTZ camera The F2 button can be used to cycle through tab pages 4GHI ESC Enter numeral 4 Enter letters GHI Exit and return to the previous menu 5JKL EDIT Enter numeral 5 Enter letters JKL Delete characters before cursor Select the checkbox and ON OFF switch Start stop record clipping in playback 6MNO PLAY Enter numeral 6 Enter letters MNO In Playback mode it is used for...

Страница 47: ...Menu Playback Tag playback interface this button can be used to delete the selected tag 0 A Enter numeral 0 Switch between input methods upper and lowercase alphabet symbols and numeric input In Playback mode this button can be used to add the default tag 8 JOG SHUTTLE Control Move the active selection in a menu The inner ring will move the selection up and down the outer ring will move it left an...

Страница 48: ... Select and enter Double Click Live View Switch between single screen and multi screen Click and Drag PTZ Control Pan tilt and zoom Video Tampering Privacy Mask and Motion Detection Select target area Digital Zoom in Drag and select target area Live View Drag channel time bar Right Click Single Click Live View Show menu Menu Exit current menu to upper level menu Scroll Wheel Scrolling Up Live View...

Страница 49: ...Table 1 4 Descriptions of the Soft Keyboard Icons describes the icons on the soft keyboard Figure 1 3 Soft Keyboard 1 Figure 1 4 Soft Keyboard 2 Table 1 4 Descriptions of the Soft Keyboard Icons Icon Description Icon Description Number Letters Lowercase Uppercase Backspace Switch the Keyboard Space Positioning the Cursor Exit Symbols Reserved ...

Страница 50: ... 4 HDMI1 HDMI2 HDMI video output connector 5 VGA1 VGA2 DB9 connector for VGA output Display local video output and menu 6 USB 3 0 interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 7 RS 232 Interface Connector for RS 232 devices 8 eSATA Connects external SATA HDD CD DVD RM 9 Controller Port D D pin connects to Ta Tb pin of controller For c...

Страница 51: ...terface provided for POE Series and two network interfaces for none POE series 2 AUDIO OUT RCA connector for audio output 3 LINE IN RCA connector for audio input 4 HDMI HDMI video output connector 5 USB 3 0 Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 6 RS 232 Interface Connector for RS 232 devices 7 VGA DB9 connector for VGA output ...

Страница 52: ... supply 12 Power Switch Switch for turning on off the device 13 Network Interfaces with PoE Function Network interfaces for the cameras and to provide power over Ethernet Table 1 6 Descriptions of the Rear Panel 2 Interfaces Continued No Name Function Description ...

Страница 53: ...e Power Supply UPS be used in conjunction with the device The Power indicator LED on the front panel should be red indicating the device gets the power supply 2 Press the POWER button on the front panel The Power indicator LED should turn blue indicating that the unit is starting 3 After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor ...

Страница 54: ... reboot the NVR 1 Access the Shutdown menu Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR SECTION 2 ACTIVATING YOUR DEVICE For first time access you need to activate the device by setting an admin password No operation is allowed before activation You can also activate the device via Web Browser SADP or Client Software To activate the device 1 Enter ...

Страница 55: ... including upper case letters lower case letters numbers and special characters in order to increase the security of your product We also recommend you reset your password regularly especially in a high security system resetting the password monthly or weekly can better protect your product NOTE If you update an older device version to a newer version following dialog box displays when the devices...

Страница 56: ...ard can walk you through some important settings of the NVR If you do not want to use the Setup Wizard at that moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the check in the Start wizard when the device starts checkbox 2 Click on the Next button to enter the date and time settings window Figure 2 4 Start Wizard Screen Figure 2 5 Wizard Screen Date ...

Страница 57: ...configure the basic network parameters click the Next button The Advanced Network Parameter screen opens You can enable UPnP DDNS and set other ports as needed Figure 2 6 Wizard Screen Network Settings NOTE Two self adaptive 10M 100M 1000M network interfaces are provided for non POE series and two working modes are configurable multi address and network fault tolerance One self adaptive 10M 100M 1...

Страница 58: ...er you configure the network parameters which opens the RAID configuration window 7 Click Next to enter the Array Management window NOTE RAID is supported by 2U series NVR only Figure 2 8 Wizard Screen RAID Configuration Figure 2 9 Wizard Screen Array Management ...

Страница 59: ...ess the Adding IP Camera screen 11 Click Search to search the online IP Camera Security status shows whether it is active or inactive Before adding the camera make sure the IP camera you want to add is in active status If the camera is in inactive status click the inactive icon of the camera to set the password to activate it You can also select multiple cameras from the list and click One touch A...

Страница 60: ... IP Cameras 14 Click OK This completes the Setup Wizard Figure 2 11 Wizard Screen Search for IP Cameras NOTE When you check the Enable H 265 checkbox the NVR can automatically switch to the H 265 stream of IP camera which supports H 265 video format for the initial access Figure 2 12 Wizard Screen Record Settings ...

Страница 61: ...must login the device before operating the menu and other functions 1 From the dropdown list select the User Name 2 Enter the Password 3 Click OK to log in Figure 2 13 Login Screen NOTE In the Login dialog box if you enter the wrong password seven times the current user account will be locked for 60 seconds Figure 2 14 User Account Protection ...

Страница 62: ...mode To perform any operations you need to enter User Name and Password to log in again 1 Access the Shutdown menu Menu Shutdown 2 Click Logout Figure 2 15 Logout NOTE After you have logged out the system menu operation on the screen is invalid A User Name and Password is required to unlock the system ...

Страница 63: ...camera ensure the IP camera you want to add is in the active status 1 Select Add IP Camera from the right click menu in live view mode or click Menu Camera Camera to enter the IP camera management interface For the IP camera detected online in the same network segment the Security status shows whether it is active or inactive Figure 2 16 IP Camera Management Screen ...

Страница 64: ...e New Password If the Admin Password is not used you must create the new password for the camera and confirm it Figure 2 17 Activate the Camera Figure 2 18 Set New Password CAUTION STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order t...

Страница 65: ...sure the network connection is valid and correct For detailed checking and configuring of the network refer to Chapter 11 Section 3 Checking Network Traffic on page 11 24 and Chapter 11 Section 4 Configuring Network Detection on page 11 24 5 2 1 OPTION 1 1 Click to select an idle window in the live view mode 2 Click on the Add icon in the center of the window to display the Add IP Camera screen 3 ...

Страница 66: ...tected and displayed in the camera list 3 Select the IP camera from the list and click the button to add the camera Or Click the One touch Adding button to add all cameras with the same login password from the list 4 For encoders with multiple channels only check the Channel Port checkbox in the pop up window and click OK to add multiple channels Refer to Figure 2 21 Selecting Multiple Channels Fi...

Страница 67: ...ced for NRS Expanded Series 2 15 5 2 3 OPTION 3 1 On the IP Camera Management screen click on the Custom Adding button to display the Add IP Camera Custom screen Figure 2 21 Selecting Multiple Channels Figure 2 22 Add IP Camera Custom Screen ...

Страница 68: ... s password strong password weak password and risk password NOTE If the IP camera being added has not been activated you can activate it from the IP camera list on the Camera Management screen Figure 2 23 Successfully Added IP Cameras Table 2 1 Explanation of Icons Icon Description Icon Description Edit basic parameters of the camera Add the detected IP camera The camera is disconnected you can cl...

Страница 69: ... IP address protocol and other parameters Channel Port If the connected device is an encoding device with multiple channels you can choose the channel to connect by selecting the channel port No in the dropdown list 2 Click OK to save the settings and exit the screen Upgrade the connected IP camera Security Show the security status of the camera to be active inactive or the password strength stron...

Страница 70: ...horizontal scroll bar to the right side and click the Advance Camera Settings icon 2 You can edit the network information and password of the camera 3 Click OK to save the settings and exit the screen Figure 2 25 Network Configuration of the Camera Figure 2 26 Password Configuration of the Camera ...

Страница 71: ...oose the protocol type of transmission and select the transfer protocols The format of the URL is Type IP Address of the network camera Port Path Example rtsp 192 168 1 55 554 ch1 main av_stream Protocol Name Edit the name for the custom protocol Enable Substream If the network camera does not support sub stream or sub stream is not needed leave the checkbox empty Type The network camera adopting ...

Страница 72: ...system to pass electrical power along with data safely on Ethernet cabling to connected network cameras A maximum of 8 16 network cameras can be connected to POE series NVR If you disable the PoE interface you can also connect to the online network cameras The PoE interface supports the Plug and Play function NOTE The protocol type and the transfer protocols must be supported by the connected netw...

Страница 73: ... cameras via the PoE interfaces 1 Enter the Camera Management screen Menu Camera Camera 2 Click the Edit icon and select Adding Method in the dropdown list Plug and Play The camera is connected to the PoE interface In this case the parameters of the camera cannot be edited The IP address of the camera can only be edited in the Network Configuration interface refer to Chapter 16 Section 2 Configuri...

Страница 74: ...ting manual while the current channel can be used as a normal channel The parameters can also be edited 3 Enter the IP Camera Address the User Name and Admin Password manually 4 Click OK to add the IP camera Figure 2 30 Edit IP Camera Plug and Play Figure 2 31 Edit IP Camera Manual ...

Страница 75: ...l so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible SECTION 2 OPERATIONS IN LIVE VIEW MODE In Live View mode the following functions are available Single Screen showing only one screen on the monitor Multi screen showing multiple screens on the monitor simultaneously Table 3 1 Description of Live View Icons Icon Description Alarm video loss ...

Страница 76: ...thers When both the HDMI and VGA are connected the HDMI is used as main output and the VGA is used as the axillary output When the axillary output is enabled the main output cannot perform any operation You can perform some basic operation on the live view mode for the axillary output 2 1 Front Panel Operation on Live View Table 3 2 Front Panel Operation in Live View describes the operation of fun...

Страница 77: ...art continuous recording or motion detection recording of all channels Add IP Camera Access the IP Camera Management interface and manage the cameras Playback Access the playback interface and start playing back the video for the selected channel immediately PTZ Access the PTZ control interface Output Mode Four modes of output are supported These include Standard Bright Gentle and Vivid Aux Monito...

Страница 78: ...een different display layout options Layout options can be selected from a dropdown list Next Screen When displaying less than the maximum number of cameras in Live View clicking this feature switches to the next set of displays Playback Access the Playback mode PTZ Control Access the PTZ Control mode Main Monitor Access the Main operation mode Figure 3 1 Right click Menu NOTE In the Live View mod...

Страница 79: ...und it means there is no record during the last five minutes Digital Zoom can zoom in the selected area to the full screen You can left click and draw the area to zoom into as shown in Figure 3 3 Digital Zoom Figure 3 2 Quick Setting Toolbar Table 3 4 Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable Disable Manual Record Instant Playback Mute Aud...

Страница 80: ...Settings menu You can set the image parameters such as Brightness Contrast Saturation and Hue according to the actual demand Live View Strategy can be selected to set strategy including Real time Balanced and Fluency Figure 3 4 Image Settings Customize Figure 3 5 Live View Strategy ...

Страница 81: ...HDD Move the mouse onto the icon to show the real time stream information including the frame rate bitrate resolution and stream type SECTION 3 ADJUSTING LIVE VIEW SETTINGS Live View settings can be customized according to different needs You can configure the output interface dwell time for screen to be shown mute or turning on the audio the screen number for each channel etc 1 Access the Live Vi...

Страница 82: ...e selected video output Volume Adjust the volume of live view playback and two way audio for the selected output interface Event Output Designates the output to show event video Full Screen Monitoring Dwell Time The time in seconds to show alarm event screen 2 Set the camera order a Select a View mode including 1 4 6 8 16 25 32 36 64 window division modes are supported depending on different model...

Страница 83: ...nt System software In order to decrease the bandwidth requirement without affecting image quality channel zero encoding is a supported option 1 Access the Live View Settings screen Menu Configuration Live View 2 Select the Channel Zero Encoding tab 3 Check the Enable Channel Zero Encoding checkbox 4 Configure the Frame Rate Max Bitrate Mode and Max Bitrate After you set the Channel Zero encoding y...

Страница 84: ...ISSUE 1 0 3 10 Live View ...

Страница 85: ... 4 1 Chapter 4 PTZ Controls SECTION 1 CONFIGURING PTZ SETTINGS Follow the procedure to set the parameters for PTZ You should configure the PTZ parameters before you control the PTZ camera 1 Open the PTZ Settings screen Menu Camera PTZ Figure 4 1 PTZ Settings ...

Страница 86: ...ECTION 2 SETTING PTZ PRESETS PATROLS AND PATTERNS Before you start make sure the Presets Patrols and Patterns are supported by PTZ protocols 2 1 Customizing Presets Follow the steps to designate the Preset location where you want the PTZ camera to point when an event takes place 1 Access the PTZ Control screen Menu Camera PTZ Figure 4 2 PTZ General NOTE All the parameters should be exactly the sam...

Страница 87: ...lear button to clear the location information of the preset or click the Clear All button to clear the location information of all the presets 2 2 Calling Presets This feature enables the camera to point to a specified position such as a window when an event takes place 1 Select one of the following to show the PTZ Control panel Click the PTZ button in the lower right corner of the PTZ settings sc...

Страница 88: ...it 2 3 Customizing Patrols Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point The key points are corresponding to the presets The presets can be set following the steps in 2 1 Customizing Presets on page 4 2 1 Access the PTZ Control screen Menu Camera PTZ Figure 4 4 PTZ Panel General Figure 4 5 PTZ Settings ...

Страница 89: ... Click the Add button to add the next key point to the patrol or you can click the OK button to save the key point to the patrol You can delete all key points for the selected patrol by clicking the Clear button or click the Clear All button to delete all the key pints for all patrols 2 4 Calling Patrols Calling a patrol causes the PTZ to move according the predefined patrol path 1 Select one of t...

Страница 90: ... in the dropdown list 3 Click the Start button and click the corresponding buttons in the control panel to move the PTZ camera Click the Stop button to stop it The movement of the PTZ is recorded as the pattern 2 6 Calling Patterns Follow the procedure to move the PTZ camera according to predefined patterns 1 Select one of the following to show the PTZ control panel Click the PTZ button in the low...

Страница 91: ...n button to call it 4 Click the Stop Pattern button to stop calling it 2 7 Customizing Linear Scan Limit The Linear Scan can be enabled to trigger the scan in the horizontal direction in the predefined range 1 Open the PTZ Control screen Menu Camera PTZ Figure 4 9 PTZ Panel General NOTE This function is only supported by certain models Figure 4 10 PTZ Settings ...

Страница 92: ...TZ Control icon in the quick setting bar 2 Click the button to show the one touch function of the PTZ control 3 Click the Linear Scan button to start the linear scan Click the Linear Scan button again to stop it You can click the Restore button to clear the defined left limit and right limit data The setting take effect after you reboot the dome NOTE The speed dome starts linear scan from the left...

Страница 93: ...the PTZ control 3 There are three selectable one touch park types Click the corresponding button to activate the park action Park Quick Patrol The dome starts patrol from the predefined Preset 1 to Preset 32 in order after the park time expires An undefined preset is skipped Park Patrol 1 The dome starts move according to the predefined patrol 1 path after the park time Park Preset 1 The dome move...

Страница 94: ...PTZ option from the right click menu 2 Click the Configuration button on the control panel to open the PTZ Settings screen NOTE In PTZ control mode the PTZ panel is displayed when a mouse is connected to the device If no mouse is connected the icon appears in the lower left corner of the window indicating this camera is in PTZ control mode Figure 4 13 PTZ Panel Table 4 1 Description of PTZ Panel I...

Страница 95: ...itch to the PTZ control screen Switch to the one touch control screen Switch to the general settings screen Previous Item Next Item Start Pattern Patrol Stop the patrol pattern movement Exit Minimize Windows Table 4 1 Description of PTZ Panel Icons Continued Icon Description Icon Description Icon Description ...

Страница 96: ...ISSUE 1 0 4 12 PTZ Controls ...

Страница 97: ... on 1 Before you start access the NAS Network Attached Storage settings screen Menu HDD General 2 Check the storage mode of the HDD 2a Click Advanced to check the storage mode of the HDD 2b If the HDD mode is Quota set the maximum record capacity and maximum picture capacity For detailed information refer to Chapter 13 Section 5 Configuring Quota Mode 2c If the HDD mode is Group set the HDD group ...

Страница 98: ...ters can be configured Video Encode set the video encoding to H 265 or H 264 Enable H 264 Mode check the checkbox to enable Once enabled the Max Bitrate Mode Max Bitrate Kbps and Max Bitrate Range Recommend are not configurable When enabled it helps to ensure the high video quality with a lowered bitrate 2b Click the More Settings button to set the advanced parameters for recording 2c Click OK to ...

Страница 99: ...e means you save the record and captured picture in the redundant HDD Refer to Section 8 Configuring Redundant Recording and Capture on page 5 16 Record Audio Check the checkbox to enable or disable audio recording Video Stream Main stream and sub stream are selectable for recording When you select sub stream you can record for a longer time with the same storage space 2d Click Apply to save the s...

Страница 100: ...ra 3c Click Apply to save the settings 4 Parameter settings for Capture 4a Select the Capture tab 4b Configure the parameters 4c Click Apply to save the settings Figure 5 5 Sub stream Parameters Figure 5 6 Capture Parameters NOTE The interval is the time period between two capturing actions You can configure all the parameters on this menu as necessary ...

Страница 101: ...or icons Continuous scheduled recording Event recording triggered by all event triggered alarm Motion recording triggered by motion detection Alarm recording triggered by alarm M A recording triggered by either motion detection or alarm M A recording triggered by motion detection and alarm NOTE In this chapter we take the record schedule procedure as an example The same procedure can be applied to...

Страница 102: ...t the Schedule A In the message box choose the day you want to set schedule Click the Clock button to set the accurate time of the schedule B Check the checkbox after the All Day item to schedule an all day recording C To arrange other schedules set the Start End time for each period Figure 5 8 Recording Schedule Screen Figure 5 9 Edit Schedule NOTE A maximum of eight periods can be configured for...

Страница 103: ...and return to the upper level menu F Click Apply in the Record Schedule screen to save the settings NOTE To enable Motion Alarm M A motion or alarm M A motion and alarm and VCA Video Content Analysis triggered recording and capture you must configure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 Alarm Settings and Chapter 9 V...

Страница 104: ...ule type as Continuous or Event B Click the Apply button to validate the settings C Optional Click Copy if the settings can be used on other channels Choose the channel where you want to copy the settings D Click Apply to save the settings Figure 5 11 Draw the Schedule Figure 5 12 Copy Schedule to Other Channels ...

Страница 105: ...ger full screen monitoring audio warning notify the surveillance center and so on In this chapter you can follow the steps to schedule a recording that is triggered by detected motion 1 Access the Motion Detection screen Menu Camera Motion 2 Configure Motion Detection 2a Choose camera you want to configure 2b Check the Enable Motion Detection checkbox 2c Draw the area for motion detection by dragg...

Страница 106: ...tection event to trigger recording 2f Click Apply to save the settings 2g Click OK to return to the upper level menu 2h Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration refer to Section 3 Configuring the Recording and Capture Schedule on page 5 5 Figure 5 15 Motion Detection Handling ...

Страница 107: ...ggered recording or capture 1 Access the Alarm settings screen Menu Configuration Alarm 2 Click Alarm Input 2a Select the Alarm Input number and configure alarm parameters 2b Choose N O normally open or N C normally closed for the alarm type 2c Check the Settings checkbox 2d Click Settings Figure 5 16 Alarm Settings Figure 5 17 Alarm Settings Alarm Input ...

Страница 108: ...bove steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number 3 Edit the Alarm triggered record on the Record Capture Schedule setting screen For the detailed information of schedule configuration refer to Section 3 Configuring the Recording and Capture Schedule on page 5 5 Figure 5 18 Settings Screen Fig...

Страница 109: ...led recording and capture 1 Open the Manual settings screen Menu Manual OR Press the REC SHOT button on the front panel 2 Enable manual recording 2a Select Record on the left bar 2b Click the status button before the camera number to change to 3 Disable manual recording Click the status button to change to 4 Enabling and disabling the continuous capture 4a Select Continuous Capture on the left bar...

Страница 110: ...DAY RECORDING AND CAPTURE Follow the steps to configure the record or capture schedule on the holiday for that year You may want to have a different plan for recording and capture on holidays 1 Access the Record setting screen Menu Record Holiday NOTE Green icon means that the channel is configured to capture schedule After rebooting all the continuous capture are canceled Figure 5 22 Holiday Sett...

Страница 111: ...ropdown list There are three different modes for the date format for configuring the holiday schedule 2d Set the Start Date and End Date 2e Click Apply to save settings 2f Click OK to exit the Edit screen 3 Enter Record Capture Schedule settings screen to edit the holiday recording schedule See Section 3 Configuring the Recording and Capture Schedule on page 5 5 Figure 5 23 Edit Holiday Settings ...

Страница 112: ...Information screen Menu HDD 2 Select HDD and click to access the local HDD settings screen 2a From HDD Property select Redundancy 2b Click Apply to save the settings 2c Click OK to return to the upper level menu Figure 5 24 HDD General Figure 5 25 HDD General Editing NOTE The Storage mode in the HDD advanced settings must be set to Group before setting the HDD property to Redundant For detailed in...

Страница 113: ...camera you want to configure 3d Check the Redundant Record Capture checkbox 3e Click OK to save the settings and to return to the upper level menu Repeat the above steps for configuring other channels SECTION 9 CONFIGURING HDD GROUP FOR RECORDING AND CAPTURE You can group the HDDs and save the record files and captured pictures in a certain HDD group 1 Access the HDD setting screen Menu HDD Figure...

Страница 114: ...the record files and captured pictures in the HDD group 6a Select Advanced on the left bar 6b From the Record on HDD Group dropdown list choose the Group number 6c Check the channels you want to save in this group 6d Click Apply to save the settings Figure 5 28 Storage Mode NOTE After having configured the HDD groups you can configure the Recording and Capture settings following the procedure prov...

Страница 115: ...ng the Recording Files 10 1 1 Lock a File During Playback 1 Access the Playback screen Menu Playback 2 Check the checkbox to select the channel s from the channels list Double click a date on the calendar 3 During playback click on the Lock File button to lock the current recording file Figure 5 29 Normal Playback NOTE In the multi channel playback mode clicking the button locks all the record fil...

Страница 116: ...locked files In the File Management screen you can also click Locked to change the file to Unlocked The file is now unprotected 10 1 2 Lock File When Exporting 1 Access the Export setting screen Menu Export 2 Using the checkbox select the channels you want to search 3 Configure the Record Type File Type Start Time and End Time Figure 5 30 Locked File Management Figure 5 31 Export ...

Страница 117: ... files a Find the record files you want to protect and click the Unlocked icon The icon changes to Locked indicating the file is locked b Click Locked to change the file to Unlocked The file is now unprotected Figure 5 32 Export Search Result NOTE Record files not finished recording cannot be locked Figure 5 33 Unlock Attention ...

Страница 118: ...General Read Write NOTE To edit HDD property you need to set the storage mode of the HDD to Group Refer to Chapter 13 Section 4 Managing HDD Group NOTE You cannot save any files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read Only the NVR cannot record any files Only Live View mode is available If the HDD is set to Read...

Страница 119: ...ecorded video files of a specific channel in Live View mode Channel switch is supported Instant Playback by Channel Select a channel in Live View mode and click the button in the quick setting toolbar NOTE In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Screen ...

Страница 120: ...Playback from the menu 1 2 2 Playback by Time You can play back video files recorded in a specified time duration Multi channel simultaneous playback and channel switch are supported 1 Access the Playback screen Menu Playback Figure 6 2 Right click Menu Playback in Live View NOTE Pressing numerical buttons switches playback to the corresponding channels during the playback process ...

Страница 121: ...select a date on the calendar 1 2 3 Playback Screen You can use the toolbar in the bottom part of Playback screen to control playing progress Figure 6 3 Playback Calendar NOTE If there are recorded files for that camera on a specific day in the calendar the icon for that day is displayed as Otherwise it is displayed as Figure 6 4 Playback Screen ...

Страница 122: ...ny point of the progress bar or drag the progress bar to locate specific frames Table 6 1 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button Operation Audio On Mute Start Stop clipping Capture Picture Lock File Add default tag Add customized tag File management for video clips captured pictures locked files and tags Reverse Play Pause Stop Digital Zoom 30s Forward 30...

Страница 123: ...he dropdown list on the top left side 3 Select Alarm Input Motion or VCA as the event type 4 Select the minor type of VCA from the dropdown list 5 Select the camera s for searching and set the Start Time and End Time NOTE The supported playing speed is 256X Figure 6 6 Motion Search Screen NOTE In Figure 6 6 Motion Search Screen playback by VCA is used as the event type NOTE For configuring the VCA...

Страница 124: ...n click the or button to select the Previous or Next event Refer to Table 6 1 Detailed Explanation of Playback Toolbar on page 6 4 for the description of buttons on the toolbar 1 4 Playing Back by Tag Video tag allows you to record related information such as people and location for a specified time point during playback You can use video tag s to search for recorded files and position time point ...

Страница 125: ...ded file s Refer to section 1 1 Instant Playback on page 6 1 for the detailed information about searching and playback of the record files 2a Click Add Default Tag button to add a default tag 2b Click Add Customized Tag button to add customized tag and enter the tag name 3 Tag management 3a Click the button to enter the File Management screen Figure 6 8 Playback by Time Screen NOTE A maximum of 64...

Страница 126: ... 3b Click Tag to manage the tags You can check Edit and Delete tag s Playing Back using Tags 1 Select the Tag from the dropdown list on the Playback screen Figure 6 9 Tag Management Screen Figure 6 10 Playback by Tag Screen ...

Страница 127: ...olor and plays it in normal speed while video without motion is played in the 16 time speed The smart playback rules and areas are configurable Before you start the smart search result the corresponding event type must be enabled and configured on the IP camera Intrusion Detection is used in the following example 1 Log into the IP camera using your web browser 2 Access the Motion Detection configu...

Страница 128: ...n on the left toolbar to play the video file Figure 6 12 Smart Playback Screen Table 6 2 Detailed Explanation of Smart Playback Toolbar Button Operation Button Operation Button Operation Draw line for crossing detection Draw quadrilateral for the intrusion detection Draw rectangle for the intrusion detection Set full screen for motion detection Clear all Start Stop clipping File management for vid...

Страница 129: ...full screen as the detection area 6 Click on the button to configure the smart settings Skip the Non Related Video The non related video is played if this function is enabled Play Non Related Video at Set the speed to play the non related video Maximum of 8 4 1 are selectable Play Related Video at Set the speed to play the related video Maximum of 8 4 1 are selectable 7 Click to search and play th...

Страница 130: ...ears glasses 1 6 Playing Back by System Logs Play back recorded file s associated with channels after searching system logs 1 Access the Log Information screen Menu Maintenance Log Information 2 Click on the Log Search tab to enter Playback by System Logs 3 Set Start Time End Time and Type Click the Search button Figure 6 14 Set Result Filter Figure 6 15 System Log Search Screen ...

Страница 131: ...utton to access the Playback screen 5 On the Playback screen the toolbar in the bottom part of the screen is used to control the playing process NOTE If there is no recorded file at the time point of the log the message box No result found displays Figure 6 16 System Log Search Result Figure 6 17 Playback by Log Screen ...

Страница 132: ...he Tag Search screen Menu Playback 2 Select External File in the dropdown list on the top left side The files are listed in the right side list 3 Click the button to refresh the file list 4 Select a file and click the button to play back the file The playback speed can be adjusted by clicking and Figure 6 18 External File Playback Screen ...

Страница 133: ...eriods Playback screen 3 Select a date and start playing the video file 4 Select the Split screen Number from the dropdown list A maximum of 16 screens are configurable Figure 6 19 Sub periods Playback Screen NOTE According to the defined number of split screens the video files on the selected date can be divided into average segments for playback For example if there are video files existing betw...

Страница 134: ...ft corner of the page to open the Picture Playback screen 3 Check the checkbox to select the channel s and specify the start time and end time for search 4 Click Search to enter Search Result screen 5 Choose a picture you want to view and click button Click Back to return to the search screen NOTE Capture playback is supported on the 2U NVR only NOTE A maximum of 4000 pictures can be displayed eac...

Страница 135: ...speed changes to Single Frame Click once to play back one frame If you choose reverse playback of the record file Click button until the speed changes to Single Frame Click once on the Playback screen to play back one frame You can also use the button in toolbar Using the Front Panel Click the button to set the speed to Single Frame One click on button one click on the Playback screen or Enter but...

Страница 136: ...raw a red rectangle The image within it is enlarged up to 16 times 3 Right click the image to exit the digital zoom screen 2 3 File Management You can manage the video clips captured pictures in playback locked files and tags you have added in the playback mode 1 Access the Playback screen Menu Playback Figure 6 22 Draw Area for Digital Zoom ...

Страница 137: ...to export the clips pictures files tags to local storage device 2 4 Reverse Playback of Multi Channel You can reverse playback multi channel recorded files Up to 16 ch with 1280 720 resolution simultaneous reverse playback is supported up to 4 ch with 1920 1080P resolution simultaneous reverse playback is supported and up to 1 ch with 2560 1920 resolution reverse playback is supported 1 Access the...

Страница 138: ... 4 Click to play back the record files in reverse order Figure 6 24 Synchronous Playback Screen Four Channels NOTE The recorded files are marked by two lines on the process bar The upper one indicates the recorded files of the selected channel the lower one indicates the recorded files of all the selected channels ...

Страница 139: ... Video Export screen Menu Export Normal 2 Choose the channel s you want to back up and click the Quick Export button 3 Select the format of the log files to be exported A maximum of nine formats are selectable Figure 7 1 Quick Export Screen NOTE The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export display...

Страница 140: ...ntil all recorded files are exported NOTE A USB Flash Drive is used in the following process Refer to section 1 2 Backing Up Using Normal Video Picture Search on page 7 3 for additional backup devices supported by the NVR Figure 7 2 Quick Export Using USB1 1 Figure 7 3 Export Finished ...

Страница 141: ...ch The recorded files can be backed up to various devices such as USB devices USB flash drives USB HDDs USB writer SATA writer and eSATA HDD Backup Using the USB Flash Drives and USB HDDs 1 Access the Export screen Menu Export Normal Picture NOTE The Player player exe is automatically exported during recorded file export Figure 7 4 Quick Export Checkup Using USB1 1 NOTE The eSATA HDD is supported ...

Страница 142: ...re displayed in Chart or List display mode 4 Select video files or pictures from the Chart or List to exported 4a Click to play the recorded file if you want to check it 4b Check the checkbox before the record files you want to back up Figure 7 5 Normal Video Search for Backup NOTE The size of the currently selected files displays in the lower left corner of the window ...

Страница 143: ...files OR Select the files you want to back up and click the Export button to display the Export screen 7 If the inserted USB device is not recognized Click the Refresh button Reconnect the device Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device Figure 7 6 Result of Normal Video Search for Backup ...

Страница 144: ...orted and the pop up message box Export finished displays Figure 7 7 Export Normal Video Search using USB Flash Drive Figure 7 8 Export Finished NOTE The backup of video files using a USB writer or SATA writer has the same operating instructions Refer to the steps described above ...

Страница 145: ...ter SATA writer or eSATA HDD Quick Backup and Normal Backup are supported 1 Access the Export screen Menu Export Event 2 Select the cameras to search 3 Select the event type Alarm Input Motion or VCA 4 Set the search condition and click the Search button to enter the Search result screen The matched video files are displayed in the Chart or List display mode Figure 7 9 Event Search for Backup ...

Страница 146: ...or captured pictures in playback mode and export directly during Playback using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD 1 Access the Playback screen Refer to Section 1 Playing Back Record Files on page 6 1 2 During playback use the Start or Stop Clipping buttons from the playback toolbar to start or stop clipping recorded file s OR Use the Capture button to captur...

Страница 147: ...for NRS Expanded Series 7 9 4 Export the video clips or captured pictures in playback Refer to Step 5 on page 7 5 in section 1 2 Backing Up Using Normal Video Picture Search for details Figure 7 11 Video Clips or Captured Pictures Export Screen ...

Страница 148: ...ate a new folder in the backup device 2b Select a record file or folder in the backup device and click button to delete it 2c Click the Erase button to erase the files from a re writable CD DVD 2d Click the Format button to format the backup device 3 If the inserted storage device is not recognized 3a Click the Refresh button 3b Reconnect the device 3c Check for compatibility from the vendor Figur...

Страница 149: ...e hot spare device and each working device 3 1 Setting Hot Spare Device 1 Access the Hot Spare settings screen Menu Configuration Hot Spare 2 Set the Work Mode as Hot Spare Mode and click Apply to confirm the settings 3 Reboot the device for the change to take effect 4 Click Yes in the Attention pop up box NOTE Contact the dealer for details of models that support the hot spare function Figure 7 1...

Страница 150: ... Enable checkbox to enable the hot spare function 4 Enter the IP address and Admin Password of the hot spare device 5 Click Apply to save the settings 3 3 Managing Hot Spare System 1 Access the Hot Spare settings screen of the hot spare device Menu Configuration Hot Spare The connected working device is displayed on the device list Figure 7 15 Set Working Mode for Device ...

Страница 151: ...to link the working device to the hot spare device 4 From the Working Status list you can view the working status of the hot spare device When working properly the Working Status of the hot spare device is displayed as No record Figure 7 16 Add Working Device NOTE A hot spare device can be connected to a maximum of 32 working devices Figure 7 17 No Record ...

Страница 152: ...ed as Backing up When the working device comes online the lost video files are restored by the record synchronization function The Working Status of the hot spare device is displayed as Synchronizing NOTE Record Backing up function can be enabled for one working device at a time Figure 7 18 Backing Up NOTE Record synchronization function can be enabled for one working device at a time Figure 7 19 ...

Страница 153: ...on detection Menu Camera Motion 2 Set up detection area and sensitivity 2a Check the Enable Motion Detection checkbox Use the mouse to draw detection area s and drag the sensitivity bar to set sensitivity 2b Click button and set alarm response actions 3 Click the Trigger Channel tab and select one or more channels to start record capture or become full screen monitoring when a motion alarm is trig...

Страница 154: ...ab to set the arming schedule of handling actions for the motion detection 5b Choose one day of the week A maximum of eight time periods can be set for each day 5c Click Apply to save the settings Figure 8 2 Set Camera Trigger for Motion Detection NOTE Time periods can not be repeated or overlapped ...

Страница 155: ...tection for another channel repeat the above steps or just click Copy in the Motion Detection screen to copy the above settings to it SECTION 2 SETTING SENSOR ALARMS You can set the handling action of an external sensor alarm 1 Access Alarm Settings within system Configuration and select an alarm input Menu Configuration Alarm Select the Alarm Input tab to enter Alarm Input settings screen Figure ...

Страница 156: ...actions 3 Click the Trigger Channel tab and select one or more channels to start record capture or become full screen monitoring when an external alarm is input Click Apply to save the settings 4 Select the Arming Schedule tab to set the arming schedule for handling actions Figure 8 4 Alarm Status Screen System Configuration Figure 8 5 Alarm Input Setup Screen ...

Страница 157: ...on to copy an arming schedule to other days 7 Select Linkage Action tab to set up alarm response actions of the alarm input refer to Section 6 Setting Alarm Response Actions on page 8 11 8 If necessary select the PTZ Linking tab and set PTZ alarm input linkage Set the PTZ linking parameters and click OK to complete the alarm input settings Figure 8 6 Set Arming Schedule for Alarm Input NOTE Time p...

Страница 158: ...trols and patterns are exclusive 9 If you want to set the handling action for another alarm input repeat the above steps OR You can click Copy on the Alarm Input Setup screen and check the Alarm Input checkbox to copy the settings to them Figure 8 7 Set PTZ Linking for Alarm Input Figure 8 8 Copy Settings of Alarm Input ...

Страница 159: ... 2 Set up the handling action for video loss Check the Enable Video Loss Alarm checkbox Click the button to set up the handling action when video loss is detected 3 Set up an arming schedule for the handling actions 3a Select the Arming Schedule tab to set the channel arming schedule 3b Choose one day of the week A maximum of eight time periods can be set for each day 3c Click Apply to save the se...

Страница 160: ...to complete the video loss settings for the channel SECTION 4 DETECTING VIDEO TAMPERING ALARM This settings allows you to trigger an alarm when the lens is covered and set the alarm response action s 1 Access the Video Tampering screen for Camera Management and select a channel you want to detect video tampering Menu Camera Video Tampering Figure 8 10 Set Arming Schedule of Video Loss ...

Страница 161: ...ivity bar to set the sensitivity level Click the button and set the video tampering response actions 3 Set the arming schedule and alarm response actions for the channel 3a Select Arming Schedule tab to set the arming schedule for the channel 3b Choose one day of the week A maximum of eight time periods can be set for each day 3c Click Apply to save the settings Figure 8 11 Video Tampering Setting...

Страница 162: ...PTIONS ALARM Exception settings refer to the handling action of various exceptions For example HDD Full The HDD is full HDD Error Writing HDD error or unformatted HDD Network Disconnected Disconnected network cable IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password Record Capture Exception No space for saving recorded files or captured images Hot Spare Exception Discon...

Страница 163: ... including Event Hint Display Full Screen Monitoring Audible Warning buzzer Notify Surveillance Center Trigger Alarm Output and Send Email 6 1 Event Hint Display When an event or exception happens a hint can be displayed on the lower left corner of live view image You can click the Hint icon to check the details The displayed event is configurable 1 Access the Exception settings screen Menu Config...

Страница 164: ...sly in several channels their full screen images are switched at 10 second intervals default dwell time A different dwell time can be set by accessing Menu Configuration Live View Full Screen Monitoring Dwell Time Auto switch terminates once the alarm stops and the Live View screen displays 6 3 Audible Warning You can set an audible beep to sound when an alarm is detected Figure 8 15 Event Hint Se...

Страница 165: ...gn alarm output when an alarm is triggered 1 Access the Alarm Output screen Menu Configuration Alarm Alarm Output Select an alarm output and set the Alarm Name and Dwell Time Click Schedule to set the arming schedule for the alarm output 2 Set the arming schedule for the alarm output Choose one day of the week A maximum of eight time periods can be set for each day NOTE In detection mode an alarm ...

Страница 166: ...he week You can also use the Copy button to copy an arming schedule for other days 4 Click OK to complete the video tampering settings for the Alarm Output No 5 You can also copy the above settings to another channel Figure 8 17 Set Arming Schedule of Alarm Output Figure 8 18 Copy Settings of Alarm Output ...

Страница 167: ...can be cleared only by clicking the Clear button on Figure 8 19 Clear or Trigger Alarm Output Manually 1 Select the alarm output you want to trigger or clear and perform related operations Menu Manual Alarm Click the Trigger Clear button if you want to trigger or clear an alarm output Click the Trigger All button if you want to trigger all alarm outputs Click the Clear All button if you want to cl...

Страница 168: ...ISSUE 1 0 8 16 Alarm Settings ...

Страница 169: ...ection audio loss exception detection sudden change of sound intensity detection and defocus detection sent by IP camera The VCA detection must be enabled and configured on the IP camera settings screen SECTION 2 FACE RECOGNITION To enable face recognition 1 Access the Face Detection settings screen Menu Camera VCA 2 Check the Enable Face Recognition checkbox 3 Click Save to save the settings NOTE...

Страница 170: ...e checkbox to save the captured pictures of the VCA detection 3 Select Face Detection for VCA detection type 4 Check the Enable checkbox to enable this function 5 Click to access the face detection settings Configure the trigger channel arming schedule and linkage action for the face detection alarm Refer to Chapter 8 Section 1 Setting Motion Detection Alarm on page 8 1 Step 3 Step 6 for detailed ...

Страница 171: ... 4 LINE CROSSING DETECTION This function can be used for detecting people vehicles and objects cross a set virtual line The line crossing direction can be set as bidirectional from left to right or from right to left And you can set the duration for the alarm response actions such as full screen monitoring audible warning etc 1 Open the VCA settings screen Menu Camera VCA Figure 9 3 Set Face Detec...

Страница 172: ...tected alarms are triggered A B Only the object crossing the configured line from the A side to the B side will be detected B A Only the object crossing the configured line from the B side to the A side will be detected 6b Click and drag the slider to set the detection sensitivity Sensitivity Range 1 100 The higher the value the more easily the detection alarm is triggered 6c Click OK to save the ...

Страница 173: ... actions can be taken 1 Open the VCA settings screen Menu Camera VCA 2 Select the camera to configure the VCA Check the Save VCA Picture checkbox to save the captured pictures of the VCA detection 3 Set the VCA detection type to Intrusion Detection 4 Check the Enable checkbox to enable this function 5 Click to configure the trigger channel arming schedule and linkage actions for the line crossing ...

Страница 174: ... Percentage Range 1 100 Percentage defines the ratio of the in region part of the object that can trigger the alarm For example if the percentage is set as 50 when the object enters the region and occupies half of the whole region the alarm is triggered 6d Click OK to save the rule settings and return to the line crossing detection settings screen 7 Click and draw a quadrilateral in the preview wi...

Страница 175: ... to configure the VCA Check the Save VCA Picture checkbox to save the captured pictures of the VCA detection 3 Select the VCA detection type to Region Entrance Detection 4 Check the Enable checkbox to enable this function 5 Click to configure the trigger channel arming schedule and linkage actions for the line crossing detection alarm 6 Click the Rule Settings button to set the sensitivity of the ...

Страница 176: ...figure the region exiting detection SECTION 8 LOITERING DETECTION Loitering detection function detects people vehicles or other objects that loiter in a predefined virtual region for some certain time When the alarm is triggered a series of actions can be taken Refer to Section 5 Intrusion Detection on page 9 5 for operating steps to configure the loitering detection The Threshold 1s 10s in the Ru...

Страница 177: ...ast moving detection alarm is triggered when people vehicles or other objects move fast in a predefined virtual region When the alarm is triggered a series of actions can be taken Refer to Section 5 Intrusion Detection on page 9 5 for operating steps to configure the fast moving detection The Sensitivity in the Rule settings define the moving speed of the object that can trigger the alarm The high...

Страница 178: ...d If you set the value as 10 the alarm is triggered after the object is left and stays in the region for 10s The Sensitivity defines the similarity degree of the background image Usually when the sensitivity is high a very small object left in the region can trigger the alarm SECTION 13 OBJECT REMOVAL DETECTION The object removal detection function detects the objects removed from the predefined r...

Страница 179: ...ncrease decrease of the sound intensity When the alarm is triggered a series of actions can be taken 1 Open the VCA settings screen Menu Camera VCA 2 Select the camera to configure the VCA Check the Save VCA Picture checkbox to save the captured pictures of the VCA detection 3 Select VCA detection type Audio Exception Detection 4 Click to configure the trigger channel arming schedule and linkage a...

Страница 180: ...ity 1 100 for sound steep drop 6 Click Apply to activate the settings SECTION 15 SUDDEN SCENE CHANGE DETECTION The scene change detection function detects the change of surveillance environment affected by the external factors such as the intentional rotation of the camera When the alarm is triggered certain actions can be taken Refer to Section 3 Face Detection on page 9 2 for operating steps to ...

Страница 181: ...n be detected 1 Access the VCA settings screen Menu Camera VCA 2 Select the camera to configure the VCA Check the Save VCA Picture checkbox to save the captured pictures of the VCA detection 3 Select VCA detection type PIR Alarm 4 Click to configure the trigger channel arming schedule and linkage actions for the PIR alarm 5 Click the Rule Settings button to set the audio exception rules Refer to t...

Страница 182: ...ISSUE 1 0 9 14 VCA Alarm ...

Страница 183: ...TION 2 FACE SEARCH When there are detected face pictures captured and saved in HDD you can enter the Face Search screen to search the picture and play the picture related video file according to the specified conditions Before you start refer to Chapter 9 Section 3 Face Detection on page 9 2 for configuring face detection 1 Access the Face Search screen Menu VCA Search Face Search 2 Select the cam...

Страница 184: ...n Double click on a face picture to play its related video file in the view window on the top right Select a picture item and click to play it Click to stop playing Click or to play the previous or next file 6 To export the captured face pictures to a local storage device connect the storage device and click Export All to access the Export screen Click Export to export all face pictures to the sto...

Страница 185: ...EARCH The behavior analysis detects a series of suspicious behavior based on VCA detection and certain linkage methods that will be enabled if the alarm is triggered 1 Access the Behavior Search screen Menu VCA Search Behavior Search Figure 10 3 Export Files Figure 10 4 Behavior Search Screen ...

Страница 186: ...fast moving detection 5 Click Search to start searching The search results of face detection pictures are displayed in a list or in a chart 6 To play the behavior analysis picture related video file you can Double click on a picture to play its related video file in the view window on the top right Select a picture item and click to play it Click to stop the playing Click or to play the previous o...

Страница 187: ...y annual reports for analysis 1 Access the People Counting screen Menu VCS Search People Counting 2 Select the camera to be used for people counting 3 Set the report type to Daily Report Weekly Report Monthly Report or Annual Report 4 Set the Statistics Time 5 Click the Counting button to start people counting statistics 6 Click the Export button to export the statistics report in Microsoft Excel ...

Страница 188: ...me of customers in a configured area 1 Access the Heat Map screen Menu VCA Search Heat Map 2 Select the camera for heat map processing 3 Set the report type to Daily Report Weekly Report Monthly Report or Annual Report 4 Set the Statistics Time NOTE The heat map function must be supported by the connected IP camera and the corresponding configuration must be set Figure 10 7 Heat Map Screen ...

Страница 189: ...he heat map statistics Results are displayed in graphics marked in different colors 6 Click the Export button to export the statistics report in excel format NOTE As shown in the Figure 10 7 Heat Map Screen on page 10 6 a red color block 255 0 0 indicates the most welcome area and blue color block 0 0 255 indicates the less popular area ...

Страница 190: ...ISSUE 1 0 10 8 VCA Search ...

Страница 191: ...y configured before you operate NVR over a network 1 Access the Network Settings screen Menu Configuration Network 2 Select the General tab 3 In the General Settings screen you can configure the following settings Working Mode NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server Figure 11 1 Network Settings Screen NOTE The valid value range of MTU is 500 9676 ...

Страница 192: ...lt route When the system is connecting with the extranet the data is forwarded through the default route Net fault Tolerance Mode The two NIC cards use the same IP address You can set the Main NIC to LAN1 or LAN2 By doing this the device automatically enables the standby NIC card ensuring the system runs normally in the event of a NIC card failure NOTE Two self adaptive 10M 100M 1000M network inte...

Страница 193: ... after reboot You can access the Menu Maintenance System Info Network screen to view the status of PPPoE connection Refer to Chapter 15 Section 1 Viewing System Information on page 15 1 for PPPoE status 2 2 Configuring Cloud P2P Cloud P2P provides the mobile phone application and as well the service platform page to access and manage your connected NVR which enables you to get a convenient remote ...

Страница 194: ...r ISP is required before configuring the system to use DDNS 1 Access the Network settings screen Menu Configuration Network 2 Select the DDNS tab to open the DDNS settings screen 3 Check the DDNS checkbox to enable this feature 4 Select DDNS Type Five different DDNS types are selectable IPServer DynDNS PeanutHull NO IP and SIMPLEDDNS IPServer Enter the Server Address for IPServer NOTE The verifica...

Страница 195: ...omain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website PeanutHull Enter the User Name and Password obtained from the PeanutHull website NO IP Enter the account information in the corresponding fields Refer to the DynDNS settings Figure 11 5 DynDNS Settings Screen Figure 11 6 PeanutHull Settings Screen Figure 11 7 NO IP Settings Screen ...

Страница 196: ...PLEDDNS server appears by default www simpleddns com 3 Enter the Device Domain Name You can use the alias you registered in the SIMPLEDDNS server or define a new device domain name If a new alias of the device domain name is defined in the NVR it will replace the old one registered on the server You can register the alias of the device domain name in the SIMPLEDDNS server first and then enter the ...

Страница 197: ... NRS Expanded Series 11 7 2 3 1 Register the Device on the SIMPLEDDNS Server 1 Go to the SIMPLEDDNS website www simpleddns com 2 Click to register an account if you do not have one and use the account to log in Figure 11 9 SIMPLEDDNS Welcome Screen ...

Страница 198: ...ISSUE 1 0 11 8 Network Settings 3 From the Device Management screen click to register the device Figure 11 10 SIMPLEDDNS Register an Account ...

Страница 199: ...main Name Device Name OPTION 1 Access the device using a web browser Open a web browser and enter http www simpleddns com alias in the address bar Alias refers to the Device Domain Name on the device or the Device Name on the SIMPLEDDNS server Example http www simpleddns com nvr Figure 11 11 SIMPLEDDNS Register the Device NOTE If you mapped the HTTP port on your router and changed it to Port No ex...

Страница 200: ...om Device Domain Name Refers to the Device Domain Name on the device or the Device Name on the SIMPLEDDNS server you created User Name Enter the device user name Password Enter the device password 6 Click Apply to save the settings After setting all the required parameters for the DDNS you can view the connecting status of the device by checking the Status information Figure 11 12 SIMPLEDDNS Acces...

Страница 201: ...the NTP server NTP Port the port of NTP server 5 Click Apply to save and exit the screen 2 5 Configuring SNMP You can use SNMP protocol to get device status and parameters related information 1 Access the Network settings screen Menu Configuration Network 2 Select the SNMP tab to enter the SNMP Settings screen Figure 11 13 NTP Settings Screen NOTE The time synchronization interval can be set from ...

Страница 202: ...gured the device sends the alarm event or exception message to the host when an alarm is triggered The remote alarm host must have the CMS Client Management System software installed The Alarm Host IP refers to the IP address of the remote PC on which the CMS Client Management System software is installed The Alarm Host Port must be the same as the alarm monitoring port configured in the software ...

Страница 203: ...ng from 239 252 0 0 to 239 255 255 255 When adding a device to the CMS Client Management System software the multicast address must be the same as the device s multicast IP RTSP Port The RTSP Real Time Streaming Protocol is a network control protocol designed for use in entertainment and communications systems to control streaming media servers Enter the RTSP port in the text field of RTSP Port Th...

Страница 204: ...ce by entering https 192 0 0 64 443 using the web browser 1 Open a web browser and enter the device IP address The web server automatically selects the language according to the system language and maximizes the web browser 2 Enter the correct User Name and Password 3 Click the Login button to log in to the device 4 Access the HTTPS settings screen Configuration Remote Configuration Network Settin...

Страница 205: ...k the Create button to create the certificate request 5b Download the certificate request and submit it to the trusted certificate authority for signature 5c After receiving the signed valid certificate import the certificate to the device 6 Certificate information will be available after you successfully create and install the certificate 7 Check the Enable HTTPS checkbox to enable the HTTPS func...

Страница 206: ...a local area network LAN that maintains an SMTP mail server The network must also be connected to either an Intranet or the Internet depending on the location of the Email accounts where you want to send notification 1 Access the Network settings screen Menu Configuration Network 2 Set the IPv4 Address IPv4 Subnet Mask IPv4 Gateway and the Preferred DNS Server in the Network Settings menu 3 Click ...

Страница 207: ... used for SMTP is 25 Enable SSL optional Click the Enable SSL checkbox to enable SSL if required by the SMTP server Sender The name of sender Sender s Address The Email address of the sender Select Receivers Select the receiver A maximum of three receivers can be configured Receiver The name of the user to be notified Receiver s Address The Email address of the user to be notified Enable Attached ...

Страница 208: ... use the UPnP function to enable the fast connection of the device to the WAN via a router without port mapping Before you start if you want to enable the UPnP function of the device you must enable the UPnP function of the router where your device is connected When the network working mode of the device is set as multi address the default route of the device should be in the same network segment ...

Страница 209: ... Manual in the dropdown list for Mapping Type b Click to activate the External Port Settings dialog box Configure the External Port No for Server Port HTTP Port RTSP Port and HTTPS Port respectively Figure 11 24 UPnP Settings Auto NOTE You can use the default port number or change it according to actual requirements External Port indicates the port number for port mapping in the router The value o...

Страница 210: ...e following steps to manually map the port Before you start make sure the router supports the configuration of internal port and external port in the Forwarding screen 1 Access the Network settings screen Menu Configuration Network 2 Select the NAT tab to enter the port mapping interface 3 Leave the Enable UPnP checkbox unchecked Figure 11 25 External Port Settings Dialog Box Figure 11 26 UPnP Set...

Страница 211: ... required contents NOTE The value of the RTSP port number should be 554 or between 1024 and 65535 while the value of the other ports should be between 1 and 65535 The values must be different from each other If multiple devices are configured for the UPnP settings under the same router the value of the port No for each device should be unique Figure 11 27 External Port Settings Dialog Box Figure 1...

Страница 212: ... to enter the port mapping interface 3 Check the Enable High speed Download checkbox 4 Click the OK button in the pop up message box to confirm the settings 5 Click Apply to save and exit the screen NOTE If you enable the high speed download function the outgoing bandwidth of the device is increased by 40Mbps and the local menu operation is affected It is recommended that this function be disabled...

Страница 213: ...ngs Advanced 2 Check the Enable Virtual Host checkbox 3 Click Save to save the setting 4 Access the IP Camera management screen of the NVR The Connect column appears on the right side of the camera list Configuration Remote Configuration Camera Management IP Camera 5 Click the link the page for the IP Camera Management is displayed NOTE The Virtual host function can be only configured through the ...

Страница 214: ... Net Detect 2 You can view the sending rate and receiving rate information on the screen The traffic data is refreshed every one second SECTION 4 CONFIGURING NETWORK DETECTION You can obtain network connecting status of the NVR through the network detection function including network delay packet loss etc 4 1 Testing Network Delay and Packet Loss 1 Access the Network Traffic screen Menu Maintenanc...

Страница 215: ...rk the captured network data packet can be exported to USB flash disk SATA eSATA DVD R W and other local backup devices 1 Access the Network Traffic screen Menu Maintenance Net Detect 2 Click the Network Detection tab to display the Network Detection screen 3 Select the backup device from the Device Name dropdown list Figure 11 34 Network Detection Screen Figure 11 35 Testing Result Network Delay ...

Страница 216: ...gs 4 Click Export to start exporting 5 After export completes click OK to finish the packet export Figure 11 36 Export Network Packet Figure 11 37 Packet Export Attention Screen NOTE A maximum of 1M of data can be exported each time ...

Страница 217: ...You can also check the network status and quick set the network parameters using this screen From the Network Detection screen click the Status button on the lower right corner of the page If normal the following message displays Figure 11 38 Network Status Check Figure 11 39 Result of Network Status Check ...

Страница 218: ... 4 Checking Network Statistics You can check the network for real time information of the NVR 1 Access the Network Detection screen Menu Maintenance Net Detect 2 Click the Network Stat tab 3 Check the bandwidth of the IP Camera Remote Live View Remote Playback Net Receive Idle and Net Send Idle 4 Click Refresh to view the updated status Figure 11 40 Network Stat Screen ...

Страница 219: ...re and RAID 0 RAID 1 RAID 5 and RAID 10 are supported The RAID function can be enabled on demand Before you start properly install the HDD s It is recommended to use the same enterprise level HDDs including model and capacity for array creation and configuration so as to maintain reliable and stable running of the disks The NVR can store the data such as record picture log information in the HDD o...

Страница 220: ...he disk array cannot be created OPTION 1 Enable the RAID function in the Wizard when the device starts up refer to Chapter 2 Step 6 on page 2 6 OPTION 2 Enable the RAID function in the HDD Management screen 1 Access the Disk Mode configuration screen Menu HDD Advanced Figure 12 1 RAID Flow Chart Figure 12 2 Enable RAID Screen ...

Страница 221: ... Before you start The RAID function should be enabled refer to section 1 1 Enable RAID on page 12 2 for details As the default array type is RAID 5 install at least three HDDs in your device If more than 10 HDDs are installed two arrays can be configured 1 Access the RAID configuration screen Menu HDD RAID 2 Check the checkbox for the corresponding HDD No to select it 3 Click the One touch Create ...

Страница 222: ...reated array 8 A created array displays as an HDD in the HDD information screen Figure 12 4 One touch Array Configuration NOTE If you install four or more HDDs for one touch configuration a hot spare disk is set by default It is recommended to set the hot spare disk for automatically rebuilding the array when the array is abnormal Figure 12 5 Array Settings Screen NOTE By default the one touch con...

Страница 223: ... You can manually create the array for RAID 0 RAID 1 RAID 5 and RAID 10 1 Access the Physical Disk settings screen Menu HDD RAID Physical Disk NOTE In this section we use RAID 5 as an example to describe the manual configuration of the array and virtual disk Figure 12 7 Physical Disk Settings Screen ...

Страница 224: ...8 Create Array Screen NOTE If you choose RAID 0 a minimum of two HDDs must be installed If you choose RAID 1 two HDDs need to be configured for RAID 1 If you choose RAID 5 a minimum of three HDDs must be installed If you choose RAID 10 the number of HDDs installed should be even in the range of 4 16 NOTE If the number of HDDs you select is not compatible with the requirement of the RAID level the ...

Страница 225: ...a stored in the disk array When there is no disk loss in the array the working status of the array changes to Functional When the number of lost disks has exceeded the limit the working status of the array changes to Offline In other conditions the working status is Degraded When the virtual disk is in Degraded status you can restore it to Functional by array rebuilding Before you start verify the...

Страница 226: ...AID Array If there is no hot spare disk after rebuilding it is recommended to install a HDD into the device and set is as a hot spare disk to ensure the high security and reliability of the array 2 2 Manually Rebuilding Array If you did not enable the Auto rebuild in the Firmware settings screen Menu HDD RAID Firmware or the hot spare disk has not been configured you can rebuild the array manually...

Страница 227: ...rebuilding message box pops up click OK to start rebuilding 6 Access the Array settings screen to view the rebuilding status 7 After rebuilding successfully completes the array and virtual disk restores to Functional SECTION 3 DELETING ARRAY Deleting the array causes all saved data on the disk to be deleted 1 Access the Array settings screen Menu HDD RAID Array Figure 12 14 Rebuild Array Screen NO...

Страница 228: ...d upgrade the firmware using a local backup device or remote FTP server 1 Access the Firmware screen to check the information about the firmware including the Version maximum Physical Disk Count maximum Array Count auto rebuild status etc 8 You can set the Background Task Speed in the dropdown list Figure 12 16 Confirm Array Deletion NOTE Deleting the array causes all saved data to be deleted Figu...

Страница 229: ...th your NVR To immediately initialize the HDD click the Yes button on the Attention message or you can perform the following steps to initialize it 1 Access the HDD Information screen Menu HDD General 2 Select the HDD to be initialized NOTE A message box displays when the NVR starts asking if any uninitialized HDDs exist Figure 13 1 Message Box Uninitialized HDD Figure 13 2 HDD Information Screen ...

Страница 230: ...zation The status displays 5 After the HDD has been initialized the status of the HDD changes from Uninitialized to Normal Figure 13 3 Confirm Initialization Figure 13 4 Status Change to Initializing Figure 13 5 Status Change to Normal NOTE Initializing the HDD erases all of the data ...

Страница 231: ...ORK HDD You can add the allocated NAS or disk of IP SAN to NVR and use it as network HDD A maximum of eight network disks can be added 1 Access the HDD Information screen Menu HDD General 2 Click Add to display the Add NetHDD screen Figure 13 6 HDD Information Screen Figure 13 7 Add NetHDD Screen ...

Страница 232: ...h the available NAS disks 5c Select the NAS disk from the list Or you can manually enter the directory in the text field of NetHDD Directory 5d Click the OK button to add the configured NAS disk Add IP SAN 5a Enter the NetHDD IP Address in the text field 5b Click Search to search the available IP SAN disks 5c Select the IP SAN disk from the list 5d Click OK to add the selected IP SAN disk Figure 1...

Страница 233: ...the NAS or IP SAN disk return to the HDD Information menu The added NetHDD is displayed in the list Figure 13 9 Add IP SAN Disk NOTE A maximum of one IP SAN disk can be added NOTE If the added NetHDD is uninitialized select it and click the Init button for initialization Figure 13 10 Initialize Added NetHDD ...

Страница 234: ...up Refer to Chapter 7 1 2 Backing Up Using Normal Video Picture Search on page 7 3 for operating instructions Record Capture uses the eSATA for record capture 3 When the eSATA type is selected to Record Capture access the HDD Information screen Menu HDD General 4 Edit the Property for the selected eSATA or initialize if required Figure 13 11 Set eSATA Mode Figure 13 12 Initialize Added eSATA NOTE ...

Страница 235: ... HDD settings 1 Access the Storage Mode screen Menu HDD Advanced Storage Mode 2 Set the Mode to Group 3 Click the Apply button The following Attention box displays 4 Click Yes to reboot the device and activate the changes 5 After the device reboots access the HDD Information screen Menu HDD General 6 Select HDD from the list and click to enter the Local HDD settings screen Figure 13 13 Storage Mod...

Страница 236: ... mode to Group refer to section 4 1 Setting HDD Groups on page 13 7 An HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so as to ensure high security and reliability of video data...

Страница 237: ...Settings screen 3 Set the HDD Property to R W Read only or Redundancy 4 Click the OK button to save the settings and exit the screen 5 In the HDD Information menu the HDD property is displayed in the list Figure 13 17 Local HDD Settings Screen NOTE A minimum of two hard disks must be installed on your NVR when you want to set a HDD to Redundancy and there is one HDD with R W property ...

Страница 238: ...he Mode to Quota 3 Select a camera to be configured for Quota 4 Enter the storage capacity in the text fields of Max Record Capacity GB and Max Picture Capacity GB 5 The quota settings of the current camera can be copied to other cameras if required Click Copy to open the Copy Camera menu Figure 13 18 Storage Mode Settings Quota NOTE You must reboot the NVR for the changes to take effect Figure 13...

Страница 239: ... R T detection result declares the HDD is abnormal you can choose to manually clone all the data on the HDD to an inserted eSATA disk Refer to Section 8 HDD Detection on page 13 14 for details for S M A R T detection Before you start an eSATA disk should be connected to the device 1 Access the HDD Advanced settings screen Menu HDD Advanced 2 Click the Disk Clone tab to enter the Disk Clone screen ...

Страница 240: ...nd click OK 4 Check the checkbox of the HDD to be cloned in the Clone Source list 5 Click the Clone button a message displays Figure 13 21 Disk Clone Configuration Screen Figure 13 22 Setting eSATA Usage NOTE The capacity of the destination disk must be the same as the clone source disk Figure 13 23 Disk Clone Message Box ...

Страница 241: ... to quickly check and perform maintenance 7 1 Checking HDD Status in HDD Information Screen 1 Access the HDD Information screen Menu HDD General 2 Check the status of each HDD displayed on the list Figure 13 24 Check Disk Clone Progress Figure 13 25 View HDD Status General NOTE If the status of HDD is Normal or Sleeping the HDD is functioning normally If the status is Uninitialized or Abnormal ini...

Страница 242: ...n function such as the adopting of the S M A R T and the Bad Sector Detection technique The S M A R T Self Monitoring Analysis and Reporting Technology is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures 8 1 S M A R T Settings 1 Access the S M A R T Settings screen Menu Maintenance HDD Detect 2 Select a specific HDD to view...

Страница 243: ...reen You can choose the Self test Types as Short Test Expanded Test or the Conveyance Test 3 Click the button to start the S M A R T HDD self evaluation Figure 13 27 S M A R T Settings Screen NOTE If you want to use the HDD even if the S M A R T checking failed check Continue to use this disk when self evaluation is failed checkbox ...

Страница 244: ... the dropdown list for the HDD you want to configure 3 Choose All Detection or Key Area Detection as the detection type 4 Click Detect to start the detection You can click the Error info button to see the detailed damage information You can also Pause Resume or Cancel the detection Figure 13 28 Bad Sector Detection ...

Страница 245: ... from the dropdown list as the Exception Type 3 Click the required checkbox s to set the HDD error alarm type s 4 When Trigger Alarm Output is selected you can also select the alarm output to be triggered from the list 5 Click Apply to save the settings Figure 13 29 Configure HDD Error Alarm NOTE The alarm type can be set as Audible Warning Notify Surveillance Center Send Email and Trigger Alarm O...

Страница 246: ...ISSUE 1 0 13 18 HDD Management ...

Страница 247: ...Configuration screen Menu Camera OSD 2 Select the camera to be configured 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the appropriate checkbox 5 Select the Date Format Time Format and Display Mode 6 Use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the Apply button to apply the...

Страница 248: ...lect the camera to set privacy mask 3 Check the Enable Privacy Mask checkbox to enable this feature 4 Use the mouse to draw a zone on the window The zones are marked with different frame colors 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone 1 4 icons on the right side of the window or click Clear All to clear all zones Figure 14 2 Privacy ...

Страница 249: ...tings SECTION 3 CONFIGURING VIDEO PARAMETERS 1 Access the Image Settings screen Menu Camera Image 2 Select the camera to set image parameters 3 Click on the arrow to change the value of each parameter 4 Click Apply to save the settings Figure 14 3 Set Privacy Mask Area Figure 14 4 Image Settings Screen ...

Страница 250: ...ISSUE 1 0 14 4 Camera Settings ...

Страница 251: ...NG SYSTEM INFORMATION 1 Access the System Information screen Menu Maintenance System Info 2 Click the Device Info Camera Record Alarm Network and HDD tabs to view the system information for the device Figure 15 1 Device Information Screen NOTE You can add the device to your mobile client software by scanning the QR Code ...

Страница 252: ...red in log files which can be viewed and exported at any time 1 Access the Log Search screen Menu Maintenance Log Information 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files are displayed Figure 15 2 Log Search Screen ...

Страница 253: ...5 Click the button for each log or double click it to view its detailed Log Information You can also click the button to view related video files if available Figure 15 3 Log Search Results NOTE A maximum of 2000 log files can be displayed each time Figure 15 4 Log Details ...

Страница 254: ...the log files to the selected backup device Click the New Folder button to create a new folder in the backup device or click Format to format the backup device before log export SECTION 3 IMPORTING EXPORTING IP CAMERA INFO The information about an added IP camera can be generated into an Excel file and exported to the local device for backup including the IP address manage port password of admin e...

Страница 255: ...e and click the Import button After the import process is completed you must reboot the NVR SECTION 4 IMPORTING EXPORTING CONFIGURATION FILES The NVR configuration files can be exported to a local device for backup and the configuration files for one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters 1 Access the Import Export Config File screen Menu ...

Страница 256: ... server 5 1 Upgrading by Local Backup Device 1 Connect your NVR to a local backup device where the update firmware file is located 2 Access the Upgrade screen Menu Maintenance Upgrade 3 Click the Local Upgrade tab to enter the local upgrade menu 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrade is complete reboot the NVR to activate t...

Страница 257: ...orresponding directory of the PC 1 Access the Upgrade screen Menu Maintenance Upgrade 2 Click the FTP tab to enter the local upgrade screen 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After the upgrade is complete reboot the NVR to activate the new firmware SECTION 6 RESTORING DEFAULT SETTINGS 1 Access the Default screen Menu Maintenance Default...

Страница 258: ...mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status 3 Click the OK button to restore the default settings NOTE The device automatically reboots after being restored to the default settings ...

Страница 259: ...al The serial port parameters must be the same as the NVR when connecting with the PC serial port Transparent Channel Connect a serial device directly to the NVR The serial device is controlled remotely by the PC through the network and the protocol of the serial device To configure the serial port 1 Access the RS 232 Settings interface Menu Configuration RS 232 2 Configure RS 232 parameters inclu...

Страница 260: ...igure the BNC output standard VGA output resolution and mouse pointer speed using the General screen 1 Access the General settings screen Menu Configuration General 2 Select the General tab Figure 16 2 General Settings Screen 2U Series NVR Figure 16 3 General Settings Screen Others ...

Страница 261: ...40 2160 resolution is selectable for the HDMI output Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer four levels are configurable Enable Wizard Enable disable the Wizard when the device starts up Enable Wizard Enable disable the Wizard when the device starts up...

Страница 262: ...ple when the logout time is set to five minutes the system exits from the current operation menu and returns to the Live View screen after five minutes of menu inactivity Enable HDMI VGA Simultaneous Output for 2U Series NVR only By default the video outputs from HDMI and VGA interfaces can be operated separately You can set the simultaneous output for the HDMI and VGA by checking the checkbox of ...

Страница 263: ...NVR Administrator The Administrator user name is admin and the password is set when you start the device for the first time The Administrator has the permission to add and delete users and configure user parameters 5 1 Adding a User To add users 1 Access the User Management screen Menu Configuration User Figure 16 6 User Management Screen ...

Страница 264: ...ck in the Camera Configuration User s MAC Address The MAC address for the remote PC used to log onto NVR If it is configured and enabled it only allows the remote user with this MAC address to access the NVR 4 Click OK to save the settings and go back to the User Management screen Figure 16 7 User Management Add User Menu CAUTION STRONG PASSWORD RECOMMENDED We highly recommend you create a strong ...

Страница 265: ...guration Remote Configuration and Camera Configuration for the user Local Configuration Local Log Search Search and view NVR logs and system information Local Parameters Settings Configure parameters restore factory default parameters and import export configuration files Local Camera Management Add delete and edit IP cameras parameters Figure 16 8 User Management User Listed on User Management Sc...

Страница 266: ...alarm output Remote Advanced Operation Remotely operate HDD management initialize HDD and set HDD property upgrade system firmware and clear I O alarm output Remote Shutdown Reboot Remotely shutdown or reboot the NVR Camera Configuration Remote Live View Remotely view live video of the selected camera s Local Manual Operation Locally start stop manual recording and alarm output of the selected cam...

Страница 267: ...en 3 Click the icon to delete the selected user account 5 3 Editing a User You can edit parameters for previously added user accounts To edit the account information 1 Access the User Management screen Menu Configuration User 2 Select the user account you want to edit from the list on the User Management screen Refer to Figure 16 10 User Management User List 3 Click the icon to access the Edit Use...

Страница 268: ...sword in the Password text field and enter it again in the Confirm text field 5 Click the OK button to save the settings and exit the menu Figure 16 11 User Management Edit User Screen CAUTION STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special character...

Страница 269: ...ames It is used mainly with ADSL services where individual users connect to the ADSL transceiver modem over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the ac...

Страница 270: ...or after rebooting check if the connection cable is good If required replace the cable and connect again 3 Verify input mode of the monitor is correct Verify the input mode of the monitor matches the output mode of the device e g if the output mode of NVR is HDMI output the input mode of monitor must be the HDMI input If not modify the input mode of monitor 4 Check if the fault is solved by steps ...

Страница 271: ...ect Menu Camera Camera IP Camera to obtain the camera status Possible Reasons Network failure the NVR and IP camera lost connectivity The configured parameters are incorrect when adding the IP camera Insufficient bandwidth Corrective Actions 1 Verify the network is connected a Connect the NVR and PC with the RS 232 cable b Open the Super Terminal software and execute the ping command Enter ping IP...

Страница 272: ...w the NVR firmware version 2 Verify the IP camera power supply is stable a Verify the power indicator is normal b When the IP camera is offline try the ping command on the PC to check if the PC connects with the IP camera 3 Verify the network between the IP camera and NVR is stable a When the IP camera is offline connect the PC and NVR with the RS 232 cable b Open the Super Terminal use the ping c...

Страница 273: ...nd configure the window you want to view 3 Verify if the fault is solved using the steps above If solved finish the process If not contact engineer from our company for additional troubleshooting Live view freezes when video output locally Possible Reasons Poor network between the NVR and IP camera and packet loss exists during transmission The frame rate is below the real time frame rate Correcti...

Страница 274: ...c Corrective Actions 1 Verify the network between NVR and IP camera is connected a When the image is frozen connect the RS 232 ports on the PC and the rear panel of the NVR with the RS 232 cable b Open the Super Terminal and execute the ping command 192 168 0 0 l 1472 f the IP address may change according to the real condition Check if packet loss exists 2 Verify the network between the NVR and th...

Страница 275: ...ditional troubleshooting When using the NVR to receive the live view audio there is no sound too much noise or the volume is too low Possible Reasons Cable between the pickup and IP camera is not securely connected the impedance does not match or is incompatible The stream type is not set as Video Audio The encoding standard is not supported by the NVR Corrective Actions 1 Verify the cable between...

Страница 276: ...want a 16 channel synchronize playback at the 720p resolution frame extracting may occur leading to an occasional freeze Corrective Actions 1 Verify the network between the NVR and IP camera is connected a When image is frozen connect the RS 232 ports on the PC and the rear panel of the NVR with the RS 232 cable b Open the Super Terminal and execute the ping command 192 168 0 0 l 1472 f the IP add...

Страница 277: ...4 Check if the fault is solved by the steps above If solved finish the process If not contact engineer from our company for additional troubleshooting SECTION 3 LIST OF COMPATIBLE IP CAMERAS NOTE For the list our company retains the right to interpret ONVIF compatibility refers to the camera that can be supported when it uses both the ONVIF protocol and its private protocols Only ONVIF is supporte...

Страница 278: ...ty 5 20 1 1280 800 1440 900 x P5532 5 15 720 576 x Q7404 5 02 720 576 Bosch AutoDome Jr 800 HD ONVIF compatibility 39500450 1920 1080 x x Dinion NBN 921 P ONVIF compatibility 10500453 1280 720 x x NBC 265 P ONVIF compatibility 07500452 1280 720 x x Brickcom CB 500Ap Brickcom 50xA ONVIF compatibility v3 2 1 3 1920 1080 x x Canon VB H410 ONVIF compatibility Ver 1 0 0 1920 1080 1280 960 x VB S9000F V...

Страница 279: ...0 x x SNCDH220T ONVIF only 1 50 00 2048 1536 x x SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC RH124 ONVIF compatibility 1 79 00 1280 720 Samsung SND 5080 ONVIF compatibility 3 10_130416 1280 1024 Vivotek IP7133 0203a 640 480 x x FD8134 ONVIF compatibility 0107a 1280 800 x x IP8161 ONVIF compatibility 0104a 1600 1200 x x IP8331 ONVIF compatibility 0102a 640 480 x x IP8332 ONVIF compatibility...

Страница 280: ...Issue 1 0 A 12 Glossary and Troubleshooting ...

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