4-39
TROUBLESHOOTING
“Confidential, Do Not Duplicate without written authorization from NEC.”
Error code
Error message
Description
Solution
458
SelfTest User Loader Integrity Error
Enigma is in FIPS error state.(Self test result)
Check connections between the Enigma board and
NC-80LB, LAN I/F, and the firmware version.
459
SelfTest Main Application Integrity Error
Enigma is in FIPS error state.(Self test result)
460
SelfTest RNG Hardware Integrity Error
Enigma is in FIPS error state.(Self test result)
461
SelfTest DRNG Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
462
SelfTest RSA Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
463
SelfTest AES Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
464
SelfTest HMAC Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
465
SelfTest SHA Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
466
SelfTest TLS Integrity Error
Enigma is in FIPS error state.(Self test result)
467
SelfTest FPGA Configuration Integrity Error
Enigma is in FIPS error state.(Self test result)
468
SelfTest FPGA CineLink. 2 Decryption Integrity Error
Enigma is in FIPS error state.(Self test result)
474
Security Tamper
Security tamper condition exists in Enigma.
Indicates Einigma security tamper is detected.
475
Top Side Security Enclosure Open
Security tamper condition exists in Enigma.
Indicates details of security tamper detection
information.
(Replace Enigma board.)
476
Bottom Side Security Enclosure Open
Security tamper condition exists in Enigma.
477
Security Battery Event
Battery tamper condition exists in Enigma.
478
Software Commanded Zeroization
Destroyed Enigma key by software command.
Replace Enigma board.
481
Security Enclosure Not Armed
Enigma security not armed.
Press the [Arm Tamper] button that is availablein
the SETUP-Installation menu of the DCC to set the
Enigma Tamper function effective.
482
Physical Marriage Tamper
Latched physical marriage tamper condition on Enigma
board.
Press the [Re-Marriage] button that is availablein the
SETUP-Installation menu of the DCC to clear the
Enigma Physical Marriage event.
At the time of clearing, confirm that there areno
errors of Nos. 270 and 271.
483
Logical Marriage Tamper
Logical marriage tamper condition exists in Enigma.
Press the [Re-Marriage] button that is availablein the
SETUP-Installation menu of the DCC to establish
Logical Marriage between Enigmaand ICP.
At the time of Marriage, confirm that there areno
errors of Nos. 270 and 271.
484
Marriage NOT Active
Marriage between ICP and Enigma has NOT been
established (active).
Press the [Re-Marriage] button that is availablein the
SETUP-Installation menu of the DCC to establish
Logical Marriage between Enigmaand ICP.
At the time of Marriage, confirm that there areno
errors of Nos. 270 and 271.
486
Service Door Tamper
Latched service door tamper condition on Enigma board.
Close all the SDT switches. After that, use a main
unit key and make a login (anyone of the Advanced
User, Installation, and Service) into the projector
main unit and clear the SDT event.
487
Security Log Error
Security log is full and no more log entries can be created in
Enigma. It is the server's responsibility to avoid the issue.
Replace Enigma board.
488
Security Battery Low Warning
Close to “(477) Security Battery Event”.
Charge up the battery cells for the EnigmaPWB.
489
Security Log Warning
Security log is almost full in Enigma.
Close to “(487) Security Log Error”.
Since the Security Log is almost full, log drainis
required on server side.
(This treatment is a server’s role.)
500
IMB Comm Fail
No communication with the IMB.
Check the connection with IMB/IMS board, and LAN
I/F, firmware versions.
510
IMB:System Error
IMB Status error
Check the IMB/IM PWB.
511
IMB:Self Test Error
IMB Status error
519
IMB:Certificate or Key Error
IMB Status error
Replace the IMB/IM PWB.
520
IMB:ICP Communications Status
IMB fails to do logical marriage to ICP when IMB powers up.
Because of no communications with ICP during logical
Check the connection of IMB/IMS PWBs, LAN I/F,
and firmware version.
Confirm that the ICP PWB is normally started
537
IMB:RTC Error
IMB RTC is “invalid”.
Replace the IMB/IM PWB.
543
IMB:FPGA Temperature out of range
IMB Status error
Check the IMB/IM PWB.
550
IMB:Supply voltage out of range
IMB Status error
574
IMB:Security Tamper
Security tamper condition exists in IMB.
Replace the IMB/IM PWB.
577
IMB:Security Battery Event
Battery tamper condition exists in IMB.
581
IMB:Security Enclosure Not Armed
IMB security not armed.
Press the [Arm Tamper] button that is availablein the
SETUP-Installation menu of the DCC to set the IMB
Tamper function effective.
582
IMB:Physical Marriage Tamper
Latched physical marriage tamper condition on IMB.
Press the [Re-Marriage] button that is availablein the
SETUP-Installation menu of the DCC to clear the
IMB Physical Marriage event.
At the time of clearing, confirm that there areno
errors of Nos. 270 and 271.
583
IMB:Logical Marriage Tamper
Logical marriage tamper condition exists in IMB.
Press the [Re-Marriage] button that is availablein the
SETUP-Installation menu of the DCC to establish
Logical Marriage between IMBand ICP.
At the time of Marriage, confirm that there areno
errors of Nos. 270 and 271.
584
IMB:Marriage NOT Active
Marriage between ICP and IMB has NOT been established
(active).
Press the [Re-Marriage] button that is availablein
the SETUP-Installation menu of the DCCto establish
Logical Marriage that has beencanceled between
IMB and ICP.
586
IMB:Service Door Tamper
Latched service door tamper condition on IMB.
Close all the SDT switches. After that, use a main
unit key and make a login (anyone of the Advanced
User, Installation, and Service) into the projector
main unit and clear the SDT event.
588
IMB:Security Battery Low Warning
Close to “(577) IMB: Security Battery Event”.
Charge up the battery cells for the IMB/IMS PWBs.
700
Slave Comm Fail
Failed to communicate with slave MCU.
Communication with Slave uC PWB failed.
Check the Slave uC PWB
701
Slave Status Fail
Slave MCU is in unexpected status.
The status of the Slave uC PWB is out of expectation.
Check the Slave uC PWB
702
Lamp Lit Change
Lamp lit status becomes with unexpected state.
(It could appear while dual lamp mode.)
Started in 2 lamps light-up mode, and succeeded in
one lamp activation.
In 2 lamps light-up status, only one lamp turned off.
Содержание NP-NC900C-A
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