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NECAM’s Engineers will with the Custo mer 
System’s Ad ministrator to shut-do wn the server, 
dismantle  what is necessary and crate the server(s), 
and  will o nce relocated, install the server into the 
ne w facility.

 

 

The original shipping carton sho uld be retained for 
limiting risks asso ciated with relocatio n. If a new 
container is needed fro m NEC, a fee can be assessed 
and add itio nal lead time will be req uired for the 
special order ite m.  

 

NECAM  will arrange at the Custo mers co st, 
transportation fro m the o ld location and to the new 
one.  Custo mer may choo se its o wn shipping vendo r 
over NECAM’s, b ut NECAM must be able to work 
with the shipper to ensure proper req uirements are 
met.

 

 

 

Relo catio n o f eq uip ment with NECCare Platinum 
support req uires p laceme nt o f p arts to support the 
server(s) within a 120 -miles radius o f the ne wly 
relocated server.  Costs asso ciated with relocatio n of 
parts ma y be passed to the Custo mer if NECAM  was 
not no tified o f relocation 30-days prior to the actual 
physical mo ve o f the server(s).

 

 

If Custo mer relocates the NEC server witho ut the 
use o f NECCare Professional Services, NEC may 
require yo ur server to be recertified at an add itio nal 
fee to revalidate and maintain the warranty o f yo ur 
server. An y damage o ccurring d uring a no n-NEC 
assisted mo ve will vo id the  warranty o f the server.  
Please refer to the sectio n in this document entitled: 
What is Covered and W hat is Not Co vered for 
further informatio n.

 

 

Registered Limited Warranty 

 

NEC Corporatio n o f America warrants this Prod uct to be free 
fro m defects in material and workmanship, and agrees to repair 
or replace any part o f the enclosed unit that proves defective 
under these terms and conditio ns. 

If service req uires the rep lacement o f any parts, co mpo nents, 
or mod ules, the rep lacement items beco me the pro perty of 
Custo mer and the rep laced items beco me the property o f 
NECAM. The warranty p eriod for the Machine is fro m its 
original Date o f Installation; the date o n the invoice is 
considered the Date o f Installatio n unless NEC no tifies yo u 
other wise. 

Содержание NECCare Platinum Express5800/A1160

Страница 1: ...Express5800 A1160 Server Platinum Warranty NECCare TM NECCare Platinum Warranty Program for the Express5800 A1160 Enterprise Server...

Страница 2: ...performance of each product is dependent upon factors such as system configuration Customer data and operator control Since implementation by Customers of each product may vary the suitability of spec...

Страница 3: ...imited Warranty 4 Who is Protected 5 What is Covered and what is Not Covered 5 What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pay for 6 How You Can Get Warra...

Страница 4: ...r and NECAM Replacement parts will also arrive within 4 hours of problem diagnosis Customer must be able to sign and receive parts as requested by NEC to meet 4 hour Same Day support Spare parts will...

Страница 5: ...ice Provider Requires preplanning for installation by NECAM and the Customer An Installation Site Preparation Guide will be delivered and agreed upon between the Customer and NECAM prior to installati...

Страница 6: ...ECAM was not notified of relocation 30 days prior to the actual physical move of the server s If Customer relocates the NEC server without the use of NECCare Professional Services NEC may require your...

Страница 7: ...ip in this Product The following are not covered by this warranty 1 Any Product that is not distributed in the U S A or Canada by NEC Corporation of America 2 Any Product on which the serial number ha...

Страница 8: ...rranty Service EXPRESS5800 A1160 Enterprise Server NECCare Customers in the continental U S and Canada have one phone number to use when calling for technical support or hardware repair on their Expre...

Страница 9: ...product at our option NEC Corporation of America shall not be liable for 1 Damage to other property caused by any defects in this product damages based upon inconvenience loss of use of the product l...

Страница 10: ...064 Eligible Locations for 4 Hour Support for the NEC Express5800 A1160 Server 4 Hour onsite support for the NEC Express5800 A1160 is limited to 120 mile radius of the major metro cities indicated in...

Страница 11: ...San Diego CA 92111 Chattanooga TN 37421 Indianapolis IN 46240 Newark NJ 0701 San Francisco CA Chicago IL Jackson MS 39208 Newburgh NY 12586 San Jose CA 95134 Cincinnati OH 45241 Jacksonville FL 32256...

Страница 12: ...460 00015 000 460 00015 000...

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