QNAP TS 77 Series User Manual Download

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TS-x77

TS-677
TS-877

TS-1277

User Guide

Document Version: 1
13/11/2017

Summary of Contents for TS 77 Series

Page 1: ...TS x77 TS 677 TS 877 TS 1277 User Guide Document Version 1 13 11 2017 ...

Page 2: ... QTS Installation 44 Installing QTS Using Qfinder Pro 45 Installing QTS Using the Cloud Key 46 4 Basic Operations Power Button 49 Reset Button 49 USB One Touch Copy Button 49 LCD Panel 50 Viewing TCP IP Settings 50 Configuring TCP IP Settings 50 Viewing Drive Information 51 Viewing Volume Information 51 Viewing System Information 52 Powering Off the NAS 52 Restarting the NAS 52 Changing the LCD Pa...

Page 3: ... Glossary CloudKey 58 CloudLink 58 myQNAPcloud 58 myQNAPcloud ID 58 Qfinder Pro 58 QTS 58 7 Notices Limited Warranty 59 Disclaimer 59 GNU Public License 59 FCC Notice 67 CE Notice 67 SJ T 11364 2006 68 2 ...

Page 4: ... that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing a task or configuring settings Warnings...

Page 5: ...Modifying the hardware or software of your QNAP product invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications Ordering P N Drive Bays CPU Memory TS 677 TS 677 1600 8G 6 Ryzen 5 1600 8 GB TS 877 TS 877 1600 8G 8 Ryzen 5 1600 8 GB TS 877 1700 16G Ryzen 7 1700 16 GB TS 1277 TS 1277 160...

Page 6: ... inch SATA 6 Gbps bays 2 x 2 5 inch SATA 6 Gbps bays 8 x 3 5 inch SATA 6 Gbps bays 4 x 2 5 inch SATA 6 Gbps bays Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives 2 5 inch bays 2 5 inch solid state drives M 2 SSD type 2 x M 2 SSD SATA 6 Gbps M 2 SSD form factor 2242 2260 2280 22110 SSD cache acceleration support 3 5 inc...

Page 7: ...ack 1 x USB 3 1 Gen 2 10 Gbps Type C Back 1 x USB 3 1 Gen 2 10 Gbps Type A 6 x USB 3 0 Front 1 x USB 3 0 Type A Note You can use the One Touch Copy button with this port Back 5 x USB 3 0 Type A HDMI outputs Optional PCIe expansion card Audio 2 x 3 5 mm dynamic microphone jacks 1 x 3 5 mm line out jack 2 x speakers Note You cannot use the speakers and the line out jack simultaneously Interface Disp...

Page 8: ... dBA Operating temperature 0 to 40 C 32 to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Drive tray type Lock Security slot Kensington security slot Note Model specifications are subject to change without prior notice To see the latest specifications go to https www qnap com Package Contents Item Quantity TS x77 NAS 1 Power cord 1 Ethernet cables...

Page 9: ...t 1 M 2 SSD LEDs 5 USB 3 0 One Touch Copy port 2 Infrared IR receiver 6 Drive LEDs 3 Power button 7 SSD LEDs 4 USB One Touch Copy button TS 877 and TS 1277 No Component No Component 1 LCD panel 6 Power button TS x77 User Guide Product Overview 8 ...

Page 10: ...on security slot 2 USB 3 0 ports 11 Reset button 3 USB 3 1 Gen 2 10Gbps Type A port 12 USB 3 0 ports 4 Gigabit Ethernet RJ45 port 2 13 USB 3 1 Gen 2 10Gbps Type C port 5 Gigabit Ethernet RJ45 port 1 14 3 5 mm line out jack 6 Gigabit Ethernet RJ45 port 3 15 3 5 mm dynamic microphone jacks 7 Gigabit Ethernet RJ45 port 4 16 Console port 8 Power input 17 PCIe low profile cover 9 Power switch 18 PCIe l...

Page 11: ...nt 1 PCIe 3 0 x4 slot 1 5 Memory slot 3 2 PCIe 2 0 x4 slot 2 6 Memory slot 4 3 Memory slot 1 7 M 2 SSD slot 1 4 Memory slot 2 8 M 2 SSD slot 2 Left Panel No Component No Component 1 PCIe 3 0 x8 slot TS x77 User Guide Product Overview 10 ...

Page 12: ...Front Drive Numbering TS 677 TS 877 TS x77 User Guide Product Overview 11 ...

Page 13: ...s www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the NAS 1 Place your NAS device in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see the following topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives or Solid State Drives on 3 5...

Page 14: ...3 Connect the power cord and all applicable cables 4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QTS TS x77 User Guide Product Overview 13 ...

Page 15: ...rd drives 2 5 inch solid state drives and M 2 solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Slide the lock down b Pull the handle to release the tray c Pull the tray out 3 Install a drive on the dr...

Page 16: ...o that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels d Optional Attach the screws to further secure the drive TS x77 User Guide Installation and Configuration 15 ...

Page 17: ...tray into the bay b Push the handle c Slide the lock up 5 Power on the NAS Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive TS x77 User Guide Installation and Configuration 16 ...

Page 18: ...omponents 1 Power off the NAS 2 Remove the drive tray a Slide the lock down b Pull the handle to release the tray c Pull the tray out 3 Install a drive on the drive tray a Remove the right fastening panel from the tray TS x77 User Guide Installation and Configuration 17 ...

Page 19: ... bottom of the drive are aligned with the holes on the bottom of the tray c Attach the screws 4 Load the drive tray into the drive bay a Insert the tray into the bay b Push the handle c Slide the lock up TS x77 User Guide Installation and Configuration 18 ...

Page 20: ...drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Slide the lock to the right b Push the button to release the handle c Pull the tray out TS x77 User Guide Installation and Configuration 19 ...

Page 21: ...ector on the drive with the opening at the end of the tray b Place the drive on the tray 4 Load the drive tray into the drive bay a Insert the tray into the bay b Push the handle c Slide the lock to the left TS x77 User Guide Installation and Configuration 20 ...

Page 22: ...NAP recommends installing heatsinks on the M 2 SSD controllers to enhance cooling efficiency and to ensure consistent performance 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Remove the screws that secure the cover to the chassis b Slide the cover back c Pull the cover up until it completely de...

Page 23: ... Disconnect the fan cable from the system board b Remove the screw that secures the module to the chassis c Press the clip and then pull the module away from the system board TS x77 User Guide Installation and Configuration 22 ...

Page 24: ...Install a cooling module on the M 2 SSD a Pull the cooling module clip and tray away from the heatsink b Peel off the protective film from the heatsink TS x77 User Guide Installation and Configuration 23 ...

Page 25: ... modules components are mounted on both sides To identify the top side insert the module into the dedicated slot on the NAS d Place the merged M 2 SSD and heatsink on the tray Tip The cooling module package includes a spacer You can install that spacer between the M 2 SSD and the tray TS x77 User Guide Installation and Configuration 24 ...

Page 26: ...tsink and tray at a 35 degree angle then slide to fasten the cooling module 7 Install the M 2 SSD a Attach the riser screw to the appropriate location based on the size of the M 2 SSD TS x77 User Guide Installation and Configuration 25 ...

Page 27: ...b Insert the M 2 SSD into the slot c Attach the flat head screw to the riser screw TS x77 User Guide Installation and Configuration 26 ...

Page 28: ...le on the chassis below the M 2 SSD slot b Push the module toward the system board until the clip locks the module into place c Attach the screw that secures the module to the chassis d Connect the fan cable to the system board TS x77 User Guide Installation and Configuration 27 ...

Page 29: ...onnects with the chassis b Slide the cover forward c Attach the screws to the back side of the case 10 Connect all cables and external attachments 11 Connect the power cord to the electrical outlet 12 Power on the NAS TS x77 User Guide Installation and Configuration 28 ...

Page 30: ...ts supported by your model on the QNAP website a Go to www qnap com compatibility b Click Search by NAS c Specify the number of bays and the specific model of your NAS d Under Category select the component or device type e Locate a specific component or device model in the list f Optional Click the corresponding Note icon to view more information 2 Power off the NAS 3 Disconnect the power cord fro...

Page 31: ...6 Remove the PCIe cover a Remove the screw that secures the cover to the chassis b Pull the cover away from the slot PCIe 3 0 x8 TS x77 User Guide Installation and Configuration 30 ...

Page 32: ...NAP bracket to the expansion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws TS x77 User Guide Installation and Configuration 31 ...

Page 33: ...ify that the bracket does not move 8 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw PCIe 3 0 x8 TS x77 User Guide Installation and Configuration 32 ...

Page 34: ...uire you to attach the PCIe power connector before inserting the card into the slot 9 Attach the case cover a Slide the cover down until it completely connects with the chassis b Slide the cover forward c Attach the screws to the back side of the case TS x77 User Guide Installation and Configuration 33 ...

Page 35: ...dules ensure the following 1 A module is installed in slot 1 2 Modules are are installed in pairs When installing two modules use slots 1 and 3 For details on slot numbering see Right Panel Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to compone...

Page 36: ...rom the chassis 5 Remove the fan module a Disconnect the fan cable from the system board b Remove the screw that secures the fan module to the chassis c Press the clip and then pull the fan module away from the system board TS x77 User Guide Installation and Configuration 35 ...

Page 37: ...y the edges and then carefully slide it out of the slot Warning Attempting to remove a module that is not completely released may damage the module and the motherboard 7 Install a new memory module a Align the notch with the ridge in the slot b Insert the module into the slot TS x77 User Guide Installation and Configuration 36 ...

Page 38: ...uding part of the module with the hole on the chassis below the M 2 SSD slot b Push the module toward the system board until the clip locks the module into place c Attach the screw that secures the module to the chassis d Connect the fan cable to the system board TS x77 User Guide Installation and Configuration 37 ...

Page 39: ...b Slide the cover forward c Attach the screws to the back side of the case 10 Connect all cables and external attachments 11 Connect the power cord to the electrical outlet 12 Power on the NAS 13 Verify that the module is recognized by the NAS TS x77 User Guide Installation and Configuration 38 ...

Page 40: ...the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Remove the screws that secure the cover to the chassis b Slide the cover back c Pull the cover up until it completely detaches from the chassis 5 Remove the fan module a Disconnect the fan cable from the system board TS x77 User Guide Installation and Configuration 39 ...

Page 41: ...s the module to the chassis c Press the clip and then pull the module away from the system board 6 Remove an existing fan a Remove the screws that secure the fan to the fan chassis TS x77 User Guide Installation and Configuration 40 ...

Page 42: ... fan chassis 7 Install a new fan in the same location a Position the fan chassis so that the cable clips face upward b Align the holes on the fan with those on the fan chassis c Attach the screws to secure the fan to the fan chassis TS x77 User Guide Installation and Configuration 41 ...

Page 43: ... Align the protruding part of the module with the hole on the chassis below the M 2 SSD slot b Push the module toward the system board until the clip locks the module into place c Attach the screw that secures the module to the chassis TS x77 User Guide Installation and Configuration 42 ...

Page 44: ...system board 9 Attach the case cover a Slide the cover down until it completely connects with the chassis b Slide the cover forward c Attach the screws to the back side of the case TS x77 User Guide Installation and Configuration 43 ...

Page 45: ... NAS using Qfinder Pro Complete the steps in the Smart Installation Guide wizard For details see Installing QTS Using Qfinder Pro Computer Network cable Qfinder Pro installer Cloud installation If the NAS is connected to the internet you can do the following Scan the QR code on the NAS Log into your myQNAPcloud account Use CloudLink to remotely access your NAS Complete the steps in the Smart Insta...

Page 46: ... to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 7 Click Next 8 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 9 Click Next 10 Select Obtain an IP address automatically DHCP 11 Cli...

Page 47: ... a mobile device The web page lists all the uninitialized QNAP NAS devices on the local network 4 Find your NAS from the list and then click Initialize Note If your NAS is not listed follow the instructions on the web page to specify the Cloud Key on the NAS The installation wizard opens in the default web browser 5 Create an account or sign in to myQNAPcloud Note You must return to this page to c...

Page 48: ...rdinated Universal Time UTC standard 13 Click Next 14 Select Obtain an IP address automatically DHCP 15 Click Next 16 Select the types of devices that you will use to access shared folders on the NAS 17 Click Next 18 Select Configure disks later Note For details on configuring disks see the Storage Manager section of the QTS User Guide 19 Click Next 20 Select No Note Enabling the multimedia functi...

Page 49: ...24 Click Confirm QTS is installed TS x77 User Guide Installation and Configuration 48 ...

Page 50: ...admin TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system reset Press and hold the button for 10 seconds The default fa...

Page 51: ...ing settings for each network adapter on the NAS IP address Subnet mask Default gateway Primary DNS Secondary DNS 1 Press Enter or Select The panel displays the NAS name and QTS version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press and hold Enter The panel displays the IP address of the first network adapter 4 Press and hold Select to view the next TCP IP scr...

Page 52: ...lled in the NAS 1 Press Enter or Select The panel displays the NAS name and QTS version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 2 Physical disk 4 Press and hold Enter The panel displays the temperature and capacity of the drive in slot 1 5 Press and hold Select The panel displays the temperature and ca...

Page 53: ...ess Enter or Select The panel displays the NAS name and QTS version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 5 Shut down 4 Press and hold Enter The NAS powers off Restarting the NAS 1 Press Enter or Select The panel displays the NAS name and QTS version 2 Press and hold Enter for two seconds The panel d...

Page 54: ...iled Sys Overheat The system overheated HDD Overheat The drive overheated CPU Overheat The CPU overheated Network Lost LAN 1 LAN 2 LAN3 and LAN 4 are disconnected in failover or are in load balancing mode LAN1 Lost LAN 1 is disconnected LAN2 Lost LAN 2 is disconnected LAN3 Lost LAN 3 is disconnected LAN4 Lost LAN 4 is disconnected HDD Failure The drive failed Vol1 Full The volume is full HDD Eject...

Page 55: ... in RAID 5 or RAID 6 but the data can still be read Hardware self test error Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds The NAS is starting up The NAS is not configured A drive is not formatted Flashes green every 2 seconds The NAS is in S3 sleep mode Green The NAS is ready Off All drives are in stand...

Page 56: ...he front USB port but the data cannot be copied Long beep 1 5 seconds 3 every 5 minutes The system fan is not functioning 2 The disk volume is about to reach its full capacity The disk volume has reached its full capacity The drives are in degraded mode The user started the drive rebuilding process A drive is plugged in or out 1 The NAS was powered off by force shutdown hardware shutdown The NAS w...

Page 57: ...ons RAID 1 One member drive fails RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the ...

Page 58: ...ode or an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation http docs qnap com Help Desk http helpdesk qnap com Downloads http download qnap com Comm...

Page 59: ... complex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QTS QNAP NAS operating system TS x77 User Guide Glossary 58 ...

Page 60: ...on QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any ...

Page 61: ...d this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on g...

Page 62: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

Page 63: ...re not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of ...

Page 64: ...occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the ab...

Page 65: ... covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless...

Page 66: ...e such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sour...

Page 67: ...r published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are impose...

Page 68: ...se harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or reloca...

Page 69: ...灯管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS x77 User Guide Notices 68 ...

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