UNIVERGE SV8100
Issue 5.0
General Description Manual
2 - 33
Handsfree and Monitor
Handsfree allows a multiline terminal user to process calls using the speaker and
microphone in the telephone instead of the handset. Handsfree is a convenience for
workers who do not have a free hand to pick up the handset. For example, a terminal
operator could continue to enter data with both hands while talking on the telephone.
Three variations of Handsfree are available.
Handsfree
The user can press Speaker to place and answer calls instead of using the
handset.
Automatic Handsfree
The user can press a trunk line key or virtual extension key without lifting the
handset or pressing Speaker. An extension can have Automatic Handsfree for
only outgoing calls or both outgoing and incoming calls.
Monitor
User can place a call without lifting the handset, but must lift the handset to
speak.
Handsfree Answerback/Forced Intercom Ringing
Handsfree Answerback permits an extension user to respond to a voice-announced
Intercom call by speaking toward the telephone, without lifting the handset. Like
Handsfree, this is a convenience for workers who do not have a free hand to pick up
the handset.
Headset Operation
A multiline terminal user can use a customer-provided headset in place of the
handset. Like using Handsfree, using the headset frees up hands for other work.
Headset Operation also provides privacy not available from Handsfree.
As the headset plugs into a separate jack on the bottom of the telephone, the handset
can still be connected to the telephone. This provides an option to use the handset,
headset or the speakerphone for calls.
Hold
Hold lets an extension user put a call in a temporary wait state. The caller on Hold
hears silence or Music on Hold, not conversation in the extension user work area.
While the call waits on Hold, the extension user may process calls or use a system
feature. Calls left on Hold too long recall the extension that placed them on Hold.
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