UNIVERGE SV8100
Issue 5.0
General Description Manual
2 - 65
The SV8100 Desktop Applications is a software suite that combines the telephony
functionality of three standard products:
SP310 (IP Soft Phone)
PC Assistant
PC Attendant
Through licensing control and user selection, the application can be tailored to meet
the needs of a variety of end users. Three additional utilities are provided as part of
the Desktop Application suite:
Configuration Wizard – steps the user through the process of providing the
settings that are required to start the desktop application.
Outlook Add-In – allows the user to dial out, end call and perform screen pops
through the Contacts folder within Microsoft Outlook. With Desktop Applications
Version 2.0.0.0
and main CPU software
Version 2500 or higher
, Outlook
Add-In also allows the user to perform Conference and Transfer from the
Contacts folder.
Video Test Tool - Helps verify that the SP310 can communicate with and use
the video camera connected to the PC.
Without Desktop Shared Services, any DSS/BLF appearances that should appear in the
Desktop Application must be programmed on buttons on the phone. If the need to monitor
more than 120 DSS/BLFs, the Desktop Shared Services is needed. Please refer to the
Desktop Shared Services for more information.
Desktop Client
The Desktop Client enhances the operation of the NEC digital telephone set by
providing easy access to common, and not so common, UNIVERGE SV8100 voice
control features. This software application provides a very intuitive user interface that
can be conveniently located at the top or bottom of the PC screen. The user interface
can even "shrink" into the edge of the screen and become visible when a call arrives,
or when the user moves the mouse to the edge of the display.
In addition to quick access to these SV8100 features, the Desktop Client provides a
call log for easy viewing of recent received, missed, or made calls – just like your cell
phone. It also includes a directory to keep your commonly dialed numbers close at
hand, and optional features like voice recording, personal greeting, and screen pops
using Microsoft Outlook, ACT! 2005, or Goldmine 6.7 or higher.
Desktop Client has the following main components:
1.
SV8100 Desktop Application Software
This application runs on a PC and provides the PC-based GUI (Graphical User
Interface) and features.
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