Issue 5.0
UNIVERGE SV8100
2 - 32
Features
Forced Trunk Disconnect
Forced Trunk Disconnect allows an extension user to disconnect (release) another
extension active outside call. The user can then place a call on the released trunk.
Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no
other trunks are available. Maintenance technicians can also use Forced Trunk
Disconnect to release a trunk on which there is no conversation. This can happen if a
trunk does not properly disconnect when the outside party hangs up.
Group Call Pickup
Group Call Pickup allows an extension user to answer a call ringing another extension
in a Pickup Group. This permits co-workers in the same work area to easily answer
others calls. The user can dial a code or press a programmed Group Call Pickup key
to intercept the ringing call . If several extensions in the group are ringing at the same
time, Group Call Pickup intercepts the call based on the extension priority in the
Pickup Group.
With Group Call Pickup, a user can intercept the following calls:
A call ringing the user’s own pickup group
A call ringing another pickup group when the user knows the group number
A call ringing another pickup group when the user does not know the group
number
There are 64 Call Pickup Groups available.
Group Listen
Group Listen permits a multiline terminal user to talk on the handset and have their
voice broadcast over the telephone speaker. This lets the multiline terminal user’s
co-workers listen to the conversation. Group Listen turns off the multiline terminal
handsfree microphone so the caller does not pick the co-worker’s voices during a
Group Listen.
Handset Mute
Handset Mute is provided to most terminals connected to the UNIVERGE SV8100
system. While talking on the multiline terminal handset, a station user can dial a
feature code or press Mic to mute the transmit speech path. The station user can still
hear the outside (or intercom) voice.
Forced Trunk Disconnect abruptly terminates the active call on the
line. Only use this feature in an emergency and when no other line
is available.
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