i-Series System
Automated Attendant (VAU)
2-53
2. Features
You can access a trunk by pressing a line key or by dialing
a code. Refer to page “Outside Calls, Placing” for more on
placing outside calls.
2. Press * + Account Code (1-16 digits) + *.
3. Dial the number you want to call.
If you hear “stutter” dial tone after dialing the number,
your system requires an ARS Authorization Code. Ask your
Communications Manager for your codes.
Alarm
You can use your extension like an alarm clock to remind you of appointments
and important meetings. Your phone has two types of alarms:
●
Alarm 1 - which sounds only once at the preset time.
●
Alarm 2 - which sounds every day at the preset time.
To set the alarm:
1. TALK + 827 + Alarm type (1 or 2).
2. Dial the alarm time (24-hour clock).
For example, for 1:15 PM dial 1315.
3. TALK to hang up.
To silence an alarm:
1. TALK twice.
To cancel an alarm:
1. TALK + 827 + Alarm type 1 or 2.
2. Dial 9999 + TALK to hang up.
Automated Attendant (VAU)
This feature requires a Voice Announce Unit (VAU).
Automated Attendant automatically answers your system’s outside calls, plays
a prerecorded greeting and then lets callers directly dial you or your co-work-
ers. This gives your system immediate answering and routing of calls without
an operator or dispatcher. The Automated Attendant can:
●
Simultaneously answer up to six calls.
●
Route calls to an extension, Department Group or Voice Mail and provide
additional options if the extension or group is unavailable.
●
Give you the option of recording or modifying the Automated Attendant
greetings (see below).
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