Solving Problems 7-5
Fixed disk failure
Start the SCU. Check that the disk type specified is
“Auto.” If not change it to Auto under the Hard Disk
option in the Standard menu. Exit and save. If a
problem still exists, the hard disk might need repair.
Fixed disk controller
failure
Start the SCU. Exit and save to update the
parameters.
If problems continue, the hard disk controller might
need repair.
Keyboard clock line
failure
The keyboard might need repair.
Keyboard data line
failure
The keyboard might need repair.
Keyboard controller
failure
The keyboard might need repair.
Keyboard stuck key
failure
A key is jammed. Remove any obstructions. If the
error message remains, the keyboard might need
professional cleaning or repair.
IF YOU NEED ASSISTANCE
If you have a problem with your computer, first review the
checklist and troubleshooting table in the previous section.
If you still have a problem, call the NECCSD Technical
Support Center (TSC), toll free, at 1-800-632-4525. Direct
technical assistance is available 24 hours a day, seven days
a week.
NOTE
If you purchased your computer outside of the
U.S., please contact the local NEC office or their
dealers for the support and service available in your
country.
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