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© 2015 nbn co limited | ABN 86 136 533 741
What if I want to renovate my
premises?
If the renovation is changing the
physical shape / structure of your
premises, then this may affect the
signal performance of the
nbn™
outdoor antenna. Before starting any
renovation work you may need to have
the
nbn™
outdoor antenna moved
to a more suitable physical position.
Your service provider can arrange this.
If the renovation is internal to the
premises, and is affecting internal
walls – then care needs to be taken
not to re-route the cable that connects
the
nbn™
connection box to your
nbn™
outdoor antenna.
If in doubt, contact your service
provider for advice.
I have a monitored home or
premises security system, will it
work over the nbn™ network?
If you would like to use an existing
system, you should check with your
security system provider to ensure that
your particular equipment and service
is
nbn
-compatible, and check with your
service provider that they can support
this function with your connection.
Can I run everything on a
wireless network within my
premises?
Yes, it is possible to run most services
over a Wi-Fi network within premises
but should you find Wi-Fi limiting for
any reason there are other options.
For instance, powerline networking
adapters can make a home network by
using existing electricity wiring in your
house. These plug directly into home
powerpoints and use existing in-home
electrical wiring for data networking,
avoiding the need to install new
cables. For more information search
“powerline network adaptor” through
your internet browser.
Do I need to install any cables
and outlets?
It is possible to run most services over
a Wi-Fi network, but you may prefer to
have cabled connections for data and/
or phone outlets. You can arrange for
a cable installer to install points now or
you can wait until you and the installer
have agreed on the location of your
nbn™
connection box. You can arrange
to have as many internal home network
points as you like.
The cable installer you choose to
undertake this work must be registered
with an Australian Communications and
Media Authority (ACMA) accredited
industry registrar.
Who do I contact for
assistance?
Your service provider will help you if
you have any questions or need to
report a fault.
