Nautel VS300, Руководство по предварительной установке, Страница: 55 / 62

VS300 Pre-installation Manual Pre-installation assistance
Issue 2.0 2010-12-01 Page 10-3
Online documentation
Nautel provides documentation online to customers, letting you familiarize yourself with
specifications, operation, maintenance and troubleshooting prior to the delivery of your equipment.
• Documentation is provided on CD-ROM that is delivered with the transmitter and is also
available in paper binders.
On-site support
If you require on-site assistance, Nautel’s field support specialists can help you prepare your site, and
ensure that your VS300 transmitter installation can proceed as quickly as possible. For more
information about on-site support, including scheduling and pricing, contact Nautel Customer
Service:
• Telephone: +1.902.823.3900
• Fax: +1.902.823.3183
• Email: support@nautel.com
After business hours (Atlantic time or Eastern time in North America), requests sent by fax or email
will be acknowledged within one working day.
Training
Nautel's SBE-certified broadcast training programs satisfy your day-to-day knowledge requirements.
Students participating in Nautel's broadcast transmitter or RF basics training programs earn one SBE
credit for each completed day of training. Nautel’s comprehensive selection of training programs will
help a customer’s staff develop valuable skill sets, reduce downtime, and make the most of the
customer’s technology investment.
Nautel training programs are made up of individual modules that can be mixed and matched to meet the
customer’s specific training needs. All Nautel training courses are available at the Nautel Training
Center. Training can also be provided at the customer’s facility, for training the customer’s technical
staff on the customer’s transmitter.
All Nautel training courses combine classroom and hands-on laboratory work to ensure a balanced
learning experience. Many of our classes also include diagnostic lab exercises.