VS300 Installation Manual
Pre-installation / Installation assistance
Issue 6.0 2014-11-01
Page 10-5
4. If the Buyer receives a replacement module, as part of Nautel's module exchange program, the
old module must be returned to Nautel within 30 days of receipt of the new module, at the
buyers expense. If the old module is not received after 30 days, the customer will be invoiced.
The buyer is responsible for installing the replacement/repaired module in the transmitter.
5. In the event that a "Part" fails during the warranty period and causes damage to a subassembly
which cannot be readily repaired in the field, the entire subassembly so damaged may be
returned to Nautel for repair. The repairs will be made without charge to the Buyer.
6. Written authorization must be obtained before returning any equipment or goods for any reason.
Equipment or goods returned under this warranty shall be delivered to Nautel's premises at the
Buyer's expense. Where no-charge warranty replacements or repairs are provided under items 2,
3, 4, or 5, Nautel will pay that part of the shipping costs incurred in returning the part/assembly
to the Buyer. Note: the Buyer is responsible for any and all import fees, duties or taxes.
7.
Nautel does not warrant or guarantee, and will not be liable for:
a. defects or failures caused in whole or in part by abuse, misuse, unauthorized repair attempts,
unauthorized alteration or modification of the equipment;
b. equipment built to customer specifications that is later found not to meet customer needs or
expectation;
c. performance of equipment when it is used in combination with other equipment not purchased,
specified, or approved by Nautel;
d. damages and performance limitations due to outside forces such as lightning, excessive heat or cold,
excessive ac surges or high corrosive environments;
e. changes made by personnel other than Nautel authorized personnel, including charges incurred; and
f. for any costs for labor performed by the customer without Nautel's prior written approval.
8. Nautel does not warrant that software:
a. is free or errors, bugs or defects;
b. will be compatible with third party software;
c. results, output or data provided through or generated by the software are accurate, complete, or
reliable; and
d. errors found will be corrected.
9. Nautel shall have the right and shall be provided full access to investigate whether failures have
been caused by factors beyond its control.
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