14
Oxy-96 Oxygen Concentrator
Safety & Instruction Manual
oxy-96 operating guide
TROUBLE SHOOTING GUIDE
# PHENOMENON
CAUSE ANALYSIS
SOLUTION
1
Odour in the air
In the initial stage of use, there is a
smell from the connection tube and
other plastic parts. It is normal.
The odour that comes from silicone tube
and ABS rubber parts is normal and
non-toxic. The odour will disappear as
time goes by.
The humidifier water tank hasn’t been
cleaned for a long time or the water
hasn’t been changed.
Clean the oxygen tube and humidifier
water tank.
2
Water flows from the
oxygen outlet
The water level of the humidifier water
tank is beyond the highest water level,
so the airflow pushed water into the
oxygen tube.
Keep the water lower than the highest
water level.
The machine has been used for a long
time, so that the steam in the oxygen
flow condenses on the tube wall.
Replace water in the tank and allow
oxygen tube to dry out
3
The machine lets out
“Puff” sound every
several seconds
It is the sound of nitrogen discharging
which is normal and is a sign of fine
working.
No action necessary
The flowmeter is off or the value is too
small
Turn up the oxygen flow.
The oxygen tube is twisted or blocked.
Straighten the oxygen tube.
The inner connection tube of the
machine is disconnected or broken.
Disconnect the power cord and bring to
a professional to repair
4
After start-up, the water
tank bubbles, but there
is no oxygen flowing
from the oxygen outlet
The silica gel stopper of the
humidifying water tank is not properly
positioned.
Remove the humidifying water tank and
ensure that the plug is properly in place.
5
After start-up, the
indicator lights are
working but the machine
does not
Compressor malfunction.
Disconnect the power cord and take to a
professional for repair.
The temperature is so high that
the self-protection function of the
compressor is activated.
This is working correctly. When the
temperature lowers, the machine will
restart automatically.
Separation valve malfunction
Disconnect the power cord and bring to
a professional to repair
The inner connection tube of the
machine is disconnected or broken.
Disconnect the power cord and bring to
a professional to repair
If it still does not work as you have followed the solutions listed above, do not disassemble the machine.
Please consult the manufacturer for assistance.