Appendix F
Troubleshooting and Common Questions
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National Instruments Corporation
F-3
PXI-846x and NI-CAN for Windows 98/95
Problem Shown in Device Manager
If a PXI-8460, PXI-8461, or PXI-8462 is not working properly, its icon has
a circled X or exclamation mark (!) overlaid on it, as shown in Figure F-1.
Figure F-1.
Device Manager Shows PXI-8461 That Is Not Working Properly
This problem can occur for several reasons. If you encounter this problem,
the Device Manager should list an error code that indicates why the
problem occurred. To see the error code for a particular interface, select the
name of the interface and click on the
Properties
button to go to the
General
tab for that interface. The
Device Status
section of the
General
tab shows the error code. Locate the error code in the following list to find
out why your interface is not working properly.
Code 8: The NI-CAN software was incompletely installed. To solve this
problem, reinstall the NI-CAN software for Windows 98/95.
Code 9: Windows had a problem reading information from the interface.
Contact National Instruments for assistance.