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National Instruments Corporation
F-1
PXI-846x and NI-CAN for Windows 98/95
F
Troubleshooting and
Common Questions
This appendix describes how to troubleshoot problems and answers some
common questions.
Device Manager Problems
The Windows Device Manager contains configuration information for all
of the hardware in your system. To start the Windows Device Manager,
double-click on the
System
icon under
Start»Settings»Control Panel
.
In the
System Properties
box that appears, select the
Device Manager
tab
and click on the
View devices by type
radio button at the top of the tab.
If there is no
National Instruments CAN Interfaces
item and you are
certain your board is installed, refer to the
No National Instruments CAN
Interfaces
section of this appendix. This problem occurs when
Windows 98/95 does not display the
New Hardware Found
dialog box
when expected.
If the
National Instruments CAN Interfaces
item exists, but the board
you are looking for is not listed there, refer to the
section of this appendix.
If the board you are looking for is listed, but has a circled X or exclamation
mark (!) over its icon, refer to the
Problem Shown in Device Manager
section of this appendix.
No National Instruments CAN Interfaces
If you are certain your board is installed, but no
National Instruments
CAN Interfaces
item appears in the
Device Manager
, the board is
probably incorrectly listed under
Other Devices
. This problem occurs
when Windows 98/95 does not display the
New Hardware Found
dialog
box when expected.