Appendix F
Troubleshooting and Common Questions
PXI-846x and NI-CAN for Windows 98/95
F-2
ni.com
To fix the problem, complete the following steps:
1.
Select
Start»Settings»Control Panel
.
2.
Double-click on the
System
icon to display the
System Properties
dialog box for the computer.
3.
Click on the
Device Manager
tab at the top of the
System Properties
sheet to bring up the
Device Manager
property page. Make sure the
View devices by type
button at the top of the
Device Manager
page
is selected.
4.
Click on the plus sign next to
Other Devices
to display a list of all the
hardware devices that Windows has detected and configured as
Other
Devices
.
5.
For each PXI-8460, PXI-8461, or PXI-8462 listed, select the board by
clicking on it, and then click on the
Remove
button to remove each
board from the list of
Other Devices
.
6.
After you have removed all of the PXI-8460, PXI-8461, or PXI-8462
boards from the list of
Other Devices
, click on the
Refresh
button to
force Windows to detect each PXI board and to display a
New
Hardware Found
dialog box for each one. Your PXI-8460, PXI-8461,
or PXI-8462 boards should now appear under
National Instruments
CAN Interfaces
.
7.
Verify the installation, as described in Chapter 3,
Missing Board in Device Manager
If the
National Instruments CAN Interfaces
item exists, but the CAN
interface you are looking for is not listed there, the interface is not properly
installed. For National Instruments CAN hardware, this problem indicates
that the interface is not physically present in the system.
