NatComm DS5 Скачать руководство пользователя страница 18 | Manualshive

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NatComm DS5 Скачать руководство пользователя страница 18

Page 18

Natcomm

TROUBLESHOOTING LOCK CONTROL

The DS5 Relay is a Dry Contact Relay, rated at 12V/1A.

If you are having trouble controlling the LOCK or GATE STRIKE, please
trouble-shoot by using the following procedure:

1.

Test that you receive the correct voltage across the BROWN and ORANGE

terminals of the supplied connection box, as soon as ** is pressed on the attached
telephone.

2.

If the correct voltage is not present investigate all wiring to and from your lock and

power source.

3.

If the correct voltage is present, short across the two terminals and your electric

lock should operate.

If  your  lock  still  does  not  operate,  there  will  be  a  problem  with  wiring  between
your power supply, electric lock and connection box.
If your lock operates, then the problem is located in the wires of the  connection
box, the RJ to RJ lead connecting to the DS5 unit or the relay within the DS5 unit
itself.  If  possible,  please  bypass  the  connection  box  and  the  RJ  to  RJ  lead
connecting to the DS5 unit by feeding the two power supply wires of the electric
lock  into  an RJ45  plug  in positions 3  &  6  (ie  the  pair  either  side  of  the  center
audio pair).
If the lock then works with **, then the problem is in the connection box or the RJ
to RJ lead connecting to the DS5 unit.
If the lock still does not work with **, then the problem would appear to be within
the DS5 unit.

4.

Electromagnetic Interference (EMI) caused by SWITCH MODE POWER

SUPPLIES  and  some  low  end  UPS  units  (Uninterruptable  Power Supplies)  can
prevent  the  **  touch  tones from  being  detected  by  DS5. TURN  OFF  all  SWITCH
MODE POWER SUPPLIES located near the DS5 controller to test for Interference
and  relocate  any  offending  device.  If  the  DS5  Power  Supply  is  connected  to  an
Uninterruptable Power Supply, remove it and test if the problem is resolved.

5.

IMPORTANT NOTE - You must not use the Power Adaptor supplied with DS5
to power your Door Lock or Strike.

Please call 07 5596 5128 for additional assistance.

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Содержание DS5

Страница 1: ...DS5 USER GUIDE For Technical Assistance Please Ph 07 5596 5128 or Email info natcomm com au ...

Страница 2: ...l telephone extension or external telephone number ONE or TWO Door Phones can be connected to the DS5 unit they must be connected in parallel with each other If you use TWO Door Phones connected in parallel either Door Phone can trigger the Door Phone call and Audio will be present at both Door Phones at the same time If you wish to operate 2 completely separate Door Phone zones when using 2 Door ...

Страница 3: ...Hole and rear Mounting Studs to allow you to fit your own Camera Touch Switch operation Blue LED Night illumination Optional Surface Mounting Kit is available 130mm Wide 264mm High 37mm Depth Model DP4 FLUSH MOUNT Standard Size Fitted with a high resolution low light Digital Colour CCD Camera BNC output Marine Grade Stainless Steel face plate Touch Switch operation Blue LED Night illumination Supp...

Страница 4: ...el DPC3 for DP3 DP4 DP5 Door Phones You can alternatively use one of our Surface Mounting Kits which provides a Rain deflector See below SURFACE MOUNTING KITS Stainless Steel 304 Surface Mounting Kits are available for all Model DP2 to DP5 Door Phones so that your Door Phone can be mounted onto a wall surface rather than into it Two separate surface mounting kits are available to cater for the dif...

Страница 5: ...ERNAL party answers their telephone they will be connected direct to the DOOR PHONE so that they may communicate with the visitor If you are using the LOCK CONTROL OPTION you can also open a gate or door lock during this call by pressing to allow your visitor to enter Press to unlock your gate or door during a Door Phone call Once the CALLED PARTY has hung up DS5 will detect the hang up tones and ...

Страница 6: ...eparate 12V source with a maximum rating of 12V 1A LOCK FACILITY To OPEN the Door Gate Lock after answering a call from your DOOR PHONE you need to press on your telephone The lock will remain open for a user programmable period of time See page 14 for further details The Default Lock Release time is 15 seconds DOOR RELEASE MECHANISM A Door Release Mechanism is not supplied with DS5 due to the lar...

Страница 7: ...g of the power supply for the Electric Lock should connect to the Brown and Orange terminals The maximum voltage DS5 can switch is 12V 1A LOCK CONTROL CONTACTS Brown and Orange NOTE Do not use the supplied DS5 Controller 12V plug pack to also provide 12V power for the lock as this may cause damage to the DS5 Controller You must use a separate 12V source with a maximum rating of 12V 1A If problems ...

Страница 8: ...Page 8 Natcomm INSTALLATION DIAGRAM ...

Страница 9: ...LIED DOOR PHONE to the DOOR PHONE port of your DS5 Run a solid core telephone cable preferably CAT3 or CAT5 between the DS5 and the Door Phone Maximum working distance is 300 meters Our DP1 Door Phone requires only 2 wires of the CAT5 cable Our DP2 DP5 Door Phones require 4 wires of the CAT5 cable Your LOCK if used will require 2 of these wires For your convenience an interface unit with screw ter...

Страница 10: ...cted on the extension to which the DS5 Controller is connected This should be done by a suitably qualified telephone technician that is familiar with programming your system to HOT DIAL The DS5 Controller will automatically terminate the connection at the end of the call See page 17 for further detail Please refer to the separate User Guide supplied with your Door Phone to obtain important informa...

Страница 11: ...ce before re attaching the Door Phone with the securing screw Model DP2 5 DOOR PHONES Our DP2 DP5 are by default designed for Flush Mounting or they can all be Surface Mounted onto your wall surface using the appropriate Surface Mount Kit SMK Wall Mount Screws are supplied with all units AUDIO POWER CONNECTION Audio Connection The Centre 2 Pins of the Door Phone Socket are the Audio Pair They shou...

Страница 12: ... on the Door Phone then you should Open the supplied Interface Unit and temporarily short across the internal screw terminals connected to the RED and GREEN wires If the Phone System does not respond it may not be programmed correctly You should remove DS5 from the Analogue extension and connect an Analogue telephone or test phone in its place You should only fit DS5 back on the Analogue extension...

Страница 13: ...eech can be heard in both directions and without distortion The balance POT is located on the back of DOOR PHONE under a small 3mm removable black plastic plug It should be adjusted using a small flat blade screwdriver If you are using Two Door Phones it is possible that you will need to adjust the POT of one or both Door Phones to suit your specific site conditions IMPORTANT NOTES 1 You will requ...

Страница 14: ...tion Due to the possibility that your equipment may not generate Hang Up tones or suitable tones a maximum allowable time limit is set for a Door Phone call If your DS5 does not automatically terminate on hang up tone detection you should set a lower time setting which is still long enough to communicate with your visitors DS5 will terminate all Door Phone calls at this time setting Allowable Rang...

Страница 15: ...onfirm you are in programming mode 5 Individual Parameter Programming Entries A C are then carried out by pressing further keys on the attached telephone see below Note Parameters can be changed in any order Note After each entry DS5 should generate 1 short beep to confirm acceptance of command or 1 long beep to advise of an entry error If 1 long beep is detected your command should be repeated A ...

Страница 16: ...ou can change parameters in any order 1 short beep indicates a correct entry 1 long beep is an incorrect entry Try again A DOOR PHONE CALL ADVICE TONES To disable TONES press 40 To enable TONES press 41 B MAXIMUM DOOR PHONE CALL TIME To enter the MAX CALL TIME press 3xx x time limit in seconds and can be 15 99 Note if needed you can increase the max call time by a factor of 10 by adding a before y...

Страница 17: ... to 9 on your telephone to cause an immediate disconnection of the call AND OR You can set the Maximum Door Phone Call Time to a time less than 99 seconds but which is still long enough to communicate with your visitors DS5 will terminate all Door Phone calls at this time setting ELECTRO MAGNETIC INTERFERENCE Electromagnetic Interference EMI from some Switch Mode Power Supplies and some low end UP...

Страница 18: ...hin the DS5 unit itself If possible please bypass the connection box and the RJ to RJ lead connecting to the DS5 unit by feeding the two power supply wires of the electric lock into an RJ45 plug in positions 3 6 ie the pair either side of the center audio pair If the lock then works with then the problem is in the connection box or the RJ to RJ lead connecting to the DS5 unit If the lock still doe...

Страница 19: ...Supply is connected to an Uninterruptable Power Supply remove it and test if the problem is resolved 3 If you are still having audio quality problems then you may be picking up interference 60hz power or other interference via the cable travelling out to the Door Phone To test for this you need to temporarily isolate DS5 from the existing cable using the following procedure Disconnect the telephon...

Страница 20: ...nit along with the proof of purchase date and a written statement about the nature of the problem The Manufacturers obligation is solely to repair or the product The product may be replaced at the discretion of the Manufacturer The warrantor is not liable for any incidental or consequential damages due to such defects This Warranty shall not apply to any unit which has been subject to alteration m...

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