Nanoptix PayCheck, Руководство техника

Страница: 4 / 47

Document # 720004-0000
March 2, 2022 iv
Technicians Manual
Table of Contents
About the Printer ............................................................................................................ 1
1.1 Description of Printer .................................................................................................. 1
1.2 General specifications .................................................................................................. 2
1.3 Paper Loading .............................................................................................................. 3
1.4 Printer Interface Ports ................................................................................................. 5
1.5 Printer Controls ........................................................................................................... 6
1.5.1 Printer Reset (Service use only) ........................................................................................... 6
1.5.2 Paper Feed Button ................................................................................................................ 6
1.5.3 Firmware Selector DIP switches ......................................................................................... 7
1.5.4 Boot mode Selector DIP switches ........................................................................................ 8
1.5.5 Watch Dog jumper ............................................................................................................... 9
1.5.6 Bezel illumination control jumper ....................................................................................... 9
1.5.7 LED ........................................................................................................................................ 9
1.6 Testing the Printer ..................................................................................................... 11
1.6.1 Configuration Ticket ............................................................................................................. 11
1.6.2 Printer Performance Metrics ................................................................................................. 11
1.7 Clearing Jams ............................................................................................................. 13
2 Troubleshooting the Printer .................................................................................... 14
2.1 Basic Printer Operation ............................................................................................. 14
2.2 Communication Cables Pin-Out ............................................................................... 15
2.2.1 Universal Communication interface ................................................................................. 15
2.2.2 Serial Interface Connection pin-out .................................................................................. 16
2.2.3 Illuminated bezel interface ................................................................................................. 16
2.3 Printing Problems ...................................................................................................... 17
2.3.1 Main Controller PCB Connector Layout ......................................................................... 18
3 Media and Supplies Guide ....................................................................................... 19
3.1 Thermal Paper Specifications ................................................................................... 19
3.2 Ordering Thermal Paper ........................................................................................... 21
3.3 Ordering Communication Cables ............................................................................. 21
3.4 Parts List ..................................................................................................................... 22
4 Mechanical Drawings .............................................................................................. 24
5 Spare parts replacement instructions ...................................................................... 26
6 Printer Maintenance Instructions ........................................................................... 37
7 Service & Support .................................................................................................... 41
7.1 Returning printers back to Nanoptix for repairs (RMA) ....................................... 41
7.2 Technical Support Contact Information .................................................................. 41