720007-0010R
May 2017
10
High Speed Video Thermal Printer
Owner’s Manual
1.6 Troubleshooting the Printer
The printer is simple and generally trouble-free, but from time to time minor problems may
occur. Follow these procedures to determine the cause and resolution of any problems
the printer may be having. If the procedures in this section do not correct the problem,
contact a service representative.
Printer LED
Condition
LED Status (Green)
LED Status (Red)
Buzzer
Unit ready
ON
OFF
OFF
Unit is in Reset or Booting
ON
OFF
OFF
Unit in standby (powered off)
OFF
OFF
OFF
Paper Out
OFF
ON
OFF
Door Open
Fast Blink
ON
OFF
Paper Jam
ON
Fast Blink
Fast
Missing Black Index Mark
ON
Slow Blink
Fast
Temperature Error
OFF
Medium Blink
Fast
Voltage Error
OFF
Slow Blink
Fast
Print Head Error
OFF
Fast Blink
Fast
Cutter
ON
Fast Blink
Fast
Table 2: Troubleshooting With Status LED
NOTE:
LED Blinking Rates (Period).
•
Fast
– 200ms
•
Medium
– 800ms
•
Slow
– 1600ms
