NanaWall Limited Warranty
NanaWall is pleased to provide the following product warranty for the owner of the property within which NanaWall
products have been installed, subject to all terms and conditions stated herein.
TEN YEAR COVERAGE
Insulated Glass.
The insulated glass provided by NanaWall is warranted to be free from a permanent material obstruction
of vision due to a premature failure of the glass seal for 10 years from the date of delivery (“Delivery”). Exception: for cero
by NanaWall, please see Five Year Coverage.
Powder Coat or Baked on Fluoropolymer Surface Finish of Aluminum Profiles.
Powder coat or baked on fluoropolymer
surface finish of aluminum profile is warranted to perform for a period of 10 years from Delivery as an Effective Surface
Material (ESM). ESM means: (1) free from substantial cracking, chipping or peeling due to the deterioration of the finish,
exclusive of mechanical damage; (2) free from chalking in excess of a numerical rating of 8 as per ASTM D 659; and (3)
free from fading or color changes in excess of 5 NBS units as per ASTM D 2244. Because surfaces may not be equally
exposed to the sun and elements, NanaWall makes no warranty with respect to the uniformity of fading.
Rollers.
The rollers in NanaWall product are warranted to be free of manufacturing defects in material and workmanship
that significantly impair proper operation and function for 10 years from Delivery.
Wood and Other Remaining Components.
Where product is installed by a NanaWall specific system approved or
NanaWall Certified Installer, all remaining components of NanaWall products not otherwise addressed in this Warranty are
warranted against defects in materials and workmanship that substantially impair operation and function for a period of
10 years from Delivery. This includes, but is not limited to, wood frame components, hinges, handles, locking mechanisms,
tracks, and weather-stripping.
FIVE YEAR COVERAGE
Laminated Glass.
The laminated glass in NanaWall products is warranted to perform for five (5) years from Delivery
against a permanent material obstruction of vision due to premature delamination.
Wood and Other Remaining Components.
In the event that product is not installed by a NanaWall specific system
approved or NanaWall Certified Installer, the coverage period for Wood and Remaining Components addressed above is
reduced to five (5) years from Delivery.
Insulated Glass for cero by NanaWall.
The insulated glass provided for cero by NanaWall is warranted to be free from
a permanent material obstruction of vision due to a premature failure of the glass seal for five (5) years from the date of
Delivery.
THREE YEAR COVERAGE
Anodized Surface Finish of Aluminum Profiles.
Anodized surface finish of aluminum profile is warranted to perform for a
period of three (3) years from Delivery as an Effective Surfacing Material.
WHAT NANAWALL WILL DO
NanaWall shall have no obligation to respond under this Warranty until receipt of proper notice of a claim during the
warranty period and an opportunity to respond. Upon proper notice and confirmation by NanaWall of a condition covered
under this Warranty, NanaWall shall respond in its sole discretion and in a timely manner as follows:
Glass.
NanaWall shall (1) ship a replacement glass unit to the location of original product delivery or (2) refund the original
purchase price of the glass paid by NanaWall.
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