Naim Audio HDX Hard Disk Player – Network Setup
4 September 2008
Page 12 of 14
CDs do not lookup correctly
This is usually caused by one of three things:
1) There is no Internet connection.
•
Check the HDX is connected to the network
•
If Ethernet Over Mains equipment is used, ensure it is plugged in and switched on.
•
Check the Internet connection is working on another machine on the same
network. If there appears to be no Internet connection check the network
switches, cabling and Modem/Router (reboot it if necessary).
2) The Gateway setting is incorrect
•
If the HDX is in static IP mode check the gateway address is correct.
3) The DNS setting is incorrect
•
If the HDX is in DHCP mode check the router is configured using the DNS settings
supplied by the Internet provider.
•
If the HDX is in static IP mode check the DNS setting is correct.
After removing then replacing the network cable, CDs do not lookup and DTC cannot
connect
If the HDX is in DHCP mode and the network connection is removed, the HDX will revert to an
‘auto IP’ address. The auto IP address is unlikely to be compatible with the network to which it
was previously connected, so, when the HDX is reconnected there will be a period of time
before the HDX can connect to the network. The HDX will eventually change IP address back
to a compatible address but the time it will take to do this will vary depending on network
conditions. The quickest way to recover from this situation is to ensure the network is
connected and reboot the HDX.
If the network connection to the HDX is regularly lost, for example if the router is routinely
powered off or the network connection to the HDX is only made when ripping CDs, either:
1) Reboot the HDX every time the network connection is reconnected
2) Configure the HDX in static IP addressing mode. Ensure the settings are carefully
chosen as described above.
The front display very occasionally shows ‘Please wait…’
This is likely to be caused by the network’s DHCP server giving a new IP address to the HDX.
When the front display controller receives a new IP address it momentarily shows ‘Please
wait…’ while it saves the new address.
The Set IP tool does not work on Apple Mac computers
The Set IP Tool can only be run under Microsoft Windows XP or Vista. There are several ways
that windows programs can be run on a Mac. Two possibilities are:
•
Use Boot Camp. This software allows the Mac to run either Windows or the Mac
operating system.
•
Use Mac Virtualization software like VMWare Fusion or Parallels. This allows Windows to
be run without rebooting the Mac.
These instructions are for HDX. What about the NS01, NS02 and NS03?
The concepts and procedures described above are identical for the NS01, NS02 and NS03.
The one difference is that the NS01 and NS02 do not have a front display so only have one IP
address.
