
F
OR
S
ERVICE
Refer to your Warranty card for complete warranty terms and conditions. If
you experience any difficulties with the GlobalPC, contact the service
department.
Before calling for service on the computer, confirm that the computer was
installed as described in the enclosed documentation and any necessary
adjustments were made.
For possible troubleshooting help, you can visit the MyTurn.com web site at:
www.myturn.com
To contact the MyTurn.com service department, call:
(877)-MYTURN1
(877) 698-8761
Hours of operation: 24 hours per day, 7 days per week.
The MyTurn.com service department representative will attempt to resolve
the warranty issue over the phone. If a telephone resolution is not possible,
you will receive an RMA (Return to Manufacturer Authorization) number
that must be included with the returned computer.
To return the computer, include all the components listed in the next section.
Ensure you remove the diskette if you inserted one in the floppy disk drive.
Return the computer in its original packaging or similar packaging.
C
ARE
AND
C
LEANING
Use a soft cloth to dust off the GlobalPC. Plastic surfaces are easily
scratched or marred by alcohol and other solvents. A nonabrasive, antistatic
cleaner is recommended. Avoid excessive use of oil-based polishes, they
tend to attract dust.
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