17
9. ERROR CODES
LED
Error
code
Issue
Possible reason
Solution
E0
Press transmitter, but no gate
movement
AP is set to 00
Check if AP is set to 00. If yes, change to correct application setting.
E1
Gate do not close, but can
open.
1) IR1 is not connected, or wire is cut.
1) Check if IR1 is not connected, or wire is cut.
2) IR1 wire is shorted out or reverse connected. 2) Check IR1 connection, change wires if needed.
3) IR1 is not aligned or blocked for a moment.
3) Align IR transmitter and receiver to make sure both LED is on,
instead of blinking. Make sure there is nothing hanging on gate that
may cause IR blocking.
E2
Gate can close when it is at
open limit, but cannot open
when it‘s at close limit.
1) IR2 is not connected, or wire is cut.
1) Check if IR2 is not connected, or wire is cut.
2) IR2 wire is shorted out or reverse connected. 2) Check IR2 connection, change wires if needed.
3) IR2 is not aligned or blocked for a moment.
3) Align IR transmitter and receiver to make sure both LED is on,
instead of blinking. Make sure there is nothing blocking the IR.
E3
Press transmitter, but no gate
movement.
1) IR3 is not connected, or wire is cut.
1) Check if IR3 is not connected, or wire is cut.
2) IR3 wire is shorted out or reverse connected. 2) Check IR3 connection, change wires if needed.
3) IR3 is not aligned or blocked for a moment.
3) Align IR transmitter and receiver to make sure both LED is on,
instead of blinking. Make sure there is nothing hanging on gate that
may cause IR blocking in short time.
E4
Press transmitter, but no gate
movement.
1) Safety edge is not connected with 8.2kohm
resistor.
1) Check if the 8.2 kOhm safety edge is properly connected or if the
8.2 kOhm resistor is installed.
2) Safety edge wire is shorted out.
2) Check safety edge wires and replace wire if needed.
3) Safety edge is pressed.
3) Check if safety edge is pressed.
E5
Press transmitter, but no gate
movement.
1) STOP swtich is open.
1) Check if STOP switch is open or damaged.
2) STOP switch is not connected.
2) Check if STOP switch is disconnected. If yes, then reconnect
STOP switch or change the respective Input setting to other value.
E7
Press transmitter, but no gate
movement.
Control board amplifier for Motor 1 fail.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change control board.
E8
Press transmitter, but no gate
movement.
Control board amplifier for Motor 2 fail.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change Control board.
E9
Press transmitter, but no gate
movement.
Control board memory mistake.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change control board.
F1
Motor 1 stop and reverse
during open or close.
Motor 1 is blocked.
Check and remove obstruction. Clean gate.
F2
Motor 2 stop and reverse
during open or close.
Motor 2 is blocked.
Check and remove obstruction. Clean gate.
F3
Motor 1 stop and reverse
during open or close.
Motor 1 stall or speed sensor is damaged.
Check if motor 1 stalled or speed sensor is damaged.
F4
Motor 2 stop and reverse
during open or close.
Motor 2 stall or speed sensor is damaged.
Check if motor 2 stalled or speed sensor is damaged.
F5
Press transmitter, but motor
has no action.
Radio module fail.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change control board.
F6
Gate reverse during closing. Low battery power.
Charge battery.
F7
Press transmitter, but no gate
movement.
Control board damaged.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change control board.
F9
Press transmitter or push
button, but motor has no
action.
AP menu is reset to factory default.
Relearn limits.
LE
Motor stops suddenly.
Press C button during limit learning.
Relearn limits.