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Error messages and trouble shooting
Sampling error
Please do not
the blood drop to the sample entry of the test strip before
the meter displays
. If you do so, the meter will display "Error" and " "
accompanied by beeps (if volume is
on).
Please discard the test strip
and repeat the test with a new
present
" "
switched
one.
Meter malfunction
If the meter
be started, please follow the steps below:
1. Open the battery cover, remove the batteries.
2. Wait for 5
and insert
the batteries as
Meter activation and battery change on pages 16 to 17.
The meter should be working normally after
above steps. If not, please contact
your local Ypsomed customer service (see page 48).
cannot
minutes or press the main button several times until the screen is blank
described in "
"
completing the
Error messages and trouble shooting
Temperature error
In order to
accurate test
perform testing between 10~40 (50~104 ).
ensure
results,
°C
°F
1. When the ambient temperature is 0~9 (32~48 )
or 41~50 (106~122 )
the " " warning symbol
(1a); you still can
the test, but the
result is only for reference, because
not be correct. In the memory mode this value will be flagged with the
symbol (1b)
the test in an area
temperature
operating range.
2.
3. When the temperature is below 0 (32 ) or over 50 (122 ), the meter
the test and the "Error" symbol will
with
thermometer symbol
on
. Please move the BGMS to
environment
temperature
and repeat the
test after 30 minutes.
°C
°F
°C
°F
flashes
perform
within these temperature ranges it may
" "
;
repeat
within the normal
If the meters and test strips are exposed to a considerable temperature
variation, please wait 30 minutes before measurement.
°C
°F
°C
°F
cannot perform
flash together
showing " "
screen
within the normal
operating range
1a
3
Code error
The test strip is not inserted correctly. Please reinsert the test strip following the
instructions of use. If "Code Error" reappears, it could mean you are using the
wrong test strip. After making sure you are using the right test strip and the test
strip is inserted correctly, "Code Error" still appears, please contact your local
Ypsomed customer service (see page 48).
1b
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