8
9
Section VII: Troubleshooting
My device is not charging:
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properly connected to the appropriate connector and the
Hub itself has energy (by pressing the battery icon button).
If the battery icon is red, there isn’t enough energy to
charge your devices – please recharge. If multiple devices
are connected, disconnect them and connect only the
device that is not charging.
For additional troubleshooting information and device
compatibility, please visit:
www.mycharge.com
ONE YEAR LIMITED WARRANTY
RFA BRANDS, LLC sells its products with the intent that
they are free of defects in manufacture and workmanship
for a period of one year from the date of original purchase,
except as noted below. RFA BRANDS, LLC warrants
that its products will be free of defects in material and
workmanship under normal use and service. This warranty
extends only to consumers and does not extend to
Retailers.
To obtain warranty service on your RFA BRANDS, LLC
product, contact a Consumer Relations Representative by
telephone at 1-888-251-2026 for assistance. Please make
sure to have the model number and serial number of the
product available.
RFA BRANDS, LLC does not authorize anyone, including,
but not limited to, Retailers, the subsequent consumer
purchaser of the product from a Retailer or remote
purchasers, to obligate RFA BRANDS, LLC in any way
beyond the terms set forth herein. This warranty does not
cover damage caused by misuse or abuse; accident; the
attachment of any unauthorized accessory; alteration to
the product; improper installation; unauthorized repairs
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loss of power; dropped product; malfunction or damage
of an operating part from failure to provide manufacturer’s
recommended maintenance; transportation damage; theft;
neglect; vandalism; or environmental conditions; loss of
use during the period the product is at a repair facility or
otherwise awaiting parts or repair; or any other conditions
whatsoever that are beyond the control of RFA BRANDS, LLC.
This warranty is effective only if the product is purchased
and operated in the country in which the product is
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adoption to enable it to operate in any other country than
the country for which it was designed, manufactured,
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warranty.
THE WARRANTY PROVIDED HEREIN SHALL BE THE
SOLE AND EXCLUSIVE WARRANTY. THERE SHALL BE NO
OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS OR ANY OTHER OBLIGATION ON THE PART OF
THE COMPANY WITH RESPECT TO PRODUCTS COVERED
BY THIS WARRANTY. RFA BRANDS, LLC SHALL HAVE
NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL
OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS
WARRANTY REQUIRE MORE THAN THE REPAIR OR
