MuxLab MuxStream 500930 Скачать руководство пользователя страница 29 | Manualshive

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MuxStream Camera Operation Manual

29

Maintenance and Troubleshooting

Camera Maintenance

⚫

If camera will not be used for a long time, please turn off the power, by disconnecting the power

supply from the AC outlet.

⚫

Use a soft cloth or tissue to clean the camera cover.

⚫

Please use an appropriate soft dry cloth to clean the lens. If the camera is very dirty, clean it with

a diluted neutral detergent. Do not use any type of solvents, which can damage the lens surface.

Avoid the Following

⚫

Do not direct extremely bright objects for a long period of time at the camera lens, such as sunlight,

very bright light sources, etc.

⚫

Do not operate this device in unstable lighting conditions, otherwise the image may flicker.

⚫

Do not operate this device close to powerful electromagnetic radiation, such as TVs, radio

transmitters, etc.

Troubleshooting

Image Issues

⚫

No image

1. Check whether the power cord is connected, voltage is OK, and POWER LED is ON.

2. Verify that the camera can successfully complete the self-test after startup.

3. Check that the video cable is not damaged and is connected correctly.

⚫

Abnormal video image

Check that the video cable is not damaged and is connected correctly.

⚫

Image dithering even at widest zoom position

1. Check whether camera is fixed correctly.

2. Make sure that there is no nearby vibrating machinery.

⚫

No video image shown in the browser

When the camera is accessed for the first time via a web browser, the user may need to install a plug-in.

Also if using this camera for the first time over the internet, the user may need to install a video player

software (such as VLC). Please go to the VLC website:

http://www.videolan.org/vlc,download

and

I

nstall

the VLC Player. After installation, login again, and the video image should be available.

⚫

Unable to access IP Camera by a browser.

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Содержание MuxStream 500930

Страница 1: ...MuxLab 2021 1 94 000961 A SE 000961 A MuxStream Camera Operation Manual 500930 ...

Страница 2: ...act the seller Never operate beyond the specified temperature humidity and power supply range Please use a soft dry cloth to clean the camera If the camera is very dirty clean it with a diluted neuter detergent do not use any type of solvents which may damage the surface Note This is class A product Electromagnetic radiation at the specific frequency may affect the image quality of a TV in a home ...

Страница 3: ... Features 6 Specification 7 Main Unit Connections 9 IR Handheld Remote Control 10 RS 232 Interface Pinout 13 Serial Communication Control 14 PTZ over TCP UDP Control 14 Command List 14 Menu Settings 15 Network Function 20 Maintenance and Troubleshooting 29 Appendix Visca and Pelco D Comment List 31 ...

Страница 4: ...not turn camera head by hand Doing so may result in mechanical damage Do not apply any corrosive form of liquid gas or solid to the camera to avoid damaging the plastic cover To make sure there are no obstacles in the camera rotation range Never power on the camera before the installation is complete Do not dismantle the camera in any way MuxLab is not responsible for damage caused by unauthorized...

Страница 5: ...amera and the power LED on the front will illuminate Step3 During the power On sequence the Pan Tilt function rotates the camera to its maximum upper right position and then returns to the center position to complete the initialization process Note if there is an entry for position preset 0 the corresponding position preset 0 will be called up after initialization ...

Страница 6: ...ical zoom and up to 16x digital zoom High SNR CMOS sensor combined with 2D 3D noise reduction algorithm effectively reducing noise even under low light conditions Supports AAC audio encoding for better sound quality at a lower bandwidth Designed with worm gear drive for reliable and accurate movement May be remotely controlled via RS232 and IP Works as a standalone device and is compatible with Mu...

Страница 7: ... Angle of View 72 5 to 6 9 Vertical Angle of View 44 8 to 3 9 Horizontal Rotation Range 170 to 170 Vertical Rotation Range 30 to 90 Pan Speed Range 1 7 to 100 s Tilt Speed Range 0 7 to 28 s Horizontal Vertical flip Supported Image Freezing Supported Number of Presets 255 Preset Accuracy 0 1 IPC Features Video coding standard H 265 H 264 MJEPG Video Stream First Stream Second Stream First Stream re...

Страница 8: ...udio interface 1 ch 3 5mm audio interface Line In Communication interface One 1 RS 232 8pin Min DIN Max Distance 30m Protocol VISCA Pelco D Pelco P Power jack JEITA type DC IN 12V Generic Specification Input Voltage DC 12V Current Consumption 1 0A Max Operating Temperature 10 C 40 C 14 F 104 F Storage Temperature 40 C 60 C 40 F 140 F Power Consumption 12W Max MTBF 30000h Unit dimensions 6 65 x 5 5...

Страница 9: ...a Operation Manual 9 Main Unit Connections 1 RJ45S Ethernet interface for video streaming and device control 2 HDMI Out interface 3 2CH AUDIO LINE IN interface 4 RS232 interface for control 5 12VDC IN power interface ...

Страница 10: ... the Pan Tilt center home position 6 Back Return button Press this button returns you to the previous higher OSD On Screen Display menu 7 Zoom Buttons Slow Zoom Zoom In or Out slowly Fast Zoom Zoom In or Out quickly 8 Pan Tilt L R set Press the L R Set button and either the 1 key or 2 key to set the camera direction of the Pan Tilt motion L R Set 1 STD sets the Pan Tilt motion to the default left ...

Страница 11: ...ition 15 MENU MENU enter or exit OSD MENU 16 BLC Backlight Compensation Button BLC ON OFF Press this button to enable the backlight compensation Press it again to disable the backlight compensation NOTE Effective only in auto exposure mode Note If there is a light behind the subject the subject will become dark In this case press the backlight ON OFF button To cancel this function press the backli...

Страница 12: ...ON Once this feature is enabled the screen will freeze before going to a Preset This can be useful when recalling presets to hide camera shake from viewers 19 Shortcut Set 1 OSD menu default English 3 OSD menu default Chinese 4 Default IP address 5 Save OSD 6 Quickly recover the default settings 8 Display the camera version 9 Quickly set up inversion ...

Страница 13: ...B 9 1 DTR 1 CD 2 DSR 2 RXD 3 TXD 3 TXD 4 GND 4 DTR 5 RXD 5 GND 6 GND 6 DSR 7 IR OUT 7 RTS 8 NC 8 CTS 9 RI Camera Mini DIN 1 DTR 1 DTR 2 DSR 2 DSR 3 TXD 3 TXD 4 GND 4 GND 5 RXD 5 RXD 6 GND 6 GND 7 IR OUT 7 NC 8 NC 8 NC No Function 1 DTR 2 DSR 3 TXD 4 GND 5 RXD 6 GND 7 IR OUT 8 NC ...

Страница 14: ...initialization process Note If the position preset 0 has been stored the position preset 0 will be called up after the initialization step After the initialization process users can control the camera via the control commands in the below command list PTZ over TCP UDP Control The camera supports a TCP server via port number 5678 After the client establishes a TCP connection with the server the cli...

Страница 15: ...de Exposure compensation mode Optional settings On Off Effective only inAutomode ExpComp Exposure compensation value Optional settings 7 to 7 Effective only in ExpCompMode On Gain Limit Maximum gain limit Optional settings 0 to 15 Effective only in Auto AAE and Bright mode Backlight Set the backlight compensation Optional settings On Off Effective only in Auto mode Meter Optional settings Average ...

Страница 16: ...ing figure WB Mode White balance mode Optional settings Auto 3000K Indoor 4000K 5000K Outdoor 6500K 1 6500K 2 6500K 3 One Push Manual RG Red gain Optional settings 0 to 255 Effective only in Manual mode BG Blue gain Optional settings 0 to 255 Effective only in Manual mode RG Tuning Red gain fine tuning Optional settings 10 to 10 Effective only in AWBsens is Low BG Tuning Blue gain fine tuning Opti...

Страница 17: ... press the home button The P T Z submenu will appear as shown in the following figure SpeedByZoom The depth of field scale switch Optional settings On Off AF Zone Interested in focusing area Optional settings Top Center Bottom AF Sense Automatic focusing sensitivity Optional settings Low Normal High L R Set Optional settings STD REV Image Freeze Optional settings On Off Display Info Optional setti...

Страница 18: ...etup submenu in the main menu and press the home button The SETUP submenu will appear as shown in the following figure Language language selection Optional settings EN English Chinese Russian DVI Mode Optional settings DVI HDMI Lens Lens type Optional settings Type1 Type2 8 COMMUNICATION SETUP Move the cursor to the Communication Setup submenu in the main menu and press the home button The COMMUNI...

Страница 19: ...tworking Optional settings Serial Paral Baudrate Serial port baud rate Optional settings 2400 4800 and 9600 9 RESTORE DEFAULT Move the cursor to the Restore Default submenu in the main menu and press the home button The RESTORE DEFAULT submenu will appear as shown in the following figure Restore Confirm restore factory settings Optional settings Yes No Note Press the HOME button to confirm and ALL...

Страница 20: ...s the possible connection methods described above between the camera network port and computer as in figure 1 1 or to the network as in figure 1 2 below Figure 1 1 Direct connect to PC Figure 1 2 Connect via router modem 4 IP camera control via LAN 4 1 Setup IP address The camera default IP address is 192 168 100 88 If the camera IP address in unknown it may be found as follows Method 1 press and ...

Страница 21: ...n and password admin 4 2 Access IP Camera Web Interface In your favorite browser input http 192 168 100 88 note that the Microsoft browser may have a lower latency The login window will pop up then input the username admin and password admin shown as below After login a window similar to the below will be shown NOTE If it is your first time using this camera via a network you will need a video pla...

Страница 22: ... to an Internal IP then select Save as shown below 5 2 Dynamic DNS camera access Set the domain name in the camera setup the parameter then the dynamic DNS can be used to access the camera Access link http hostname port number For example setup host computer name youdomain f3322 org camera port number 554 Access link should be http youdomain 3322 org 554 NOTE If the camera port default is 80 then ...

Страница 23: ...er the resolution the larger the playing window Double click the viewing window will switch to full screen and double clicking again will return to the initialized size The Status bar in the viewing window will be as shown below 1 Video playback pause button toggles between video pause and play 2 Audio control buttons can control the volume and mute unmute 3 Full screen switch with toggle between ...

Страница 24: ...nto the name field Then click the Set button to save To recall a preset position click the Call button or click a No on the Presets Information window above and the camera will move to the preset position 6 PTZ MENU MENU system in menu mode OSD menu will display in the upper corner of the image page PTZ direction control box up down button selects different submenus The home button enters a submen...

Страница 25: ...n specify the frame rate generally a higher frame rate will produce smoother video while a lower frame rate may produce choppy video 7 I key frame interval Set the interval between 2 I frames the larger the interval the response will be slower on the viewing window 8 Bit Rate control Code stream control types Constant bit rate video encoder will be coding according to a preset rate Variable bit ra...

Страница 26: ...ault button to recall the default settings 6 4 Audio Setup click Audio 1 Audio Type Audio type AAC 2 Sample rate Sample rate 44 1K or 48K 3 Bit rate Bit rate 96K 128K or 256K 4 Input Type Line In only 5 Input VolL Set volume of the left channel 6 Input VolR Set volume of the right channel 7 ADTS Options Optional settings On or Off 8 Apply Cancel Button Press the Apply button to save changes or pre...

Страница 27: ...broadcast C PTZ Port Supports PTZ protocol the default port is 5678 3 Control Protocol Setting Setting camera control communication protocol include Visca address Pelco D address Pelco P address 4 RTMP Setting Setting the camera network stream The camera supports two streams in the two stream selection control code with settings On Off Video Audio etc 5 RTSP Setting Setting the camera network rtsp...

Страница 28: ...MuxStream Camera Operation Manual 28 7 Downloading firmware updates Visit the MuxLab website at www muxlab com for any updated firmware for this camera model 500930 if any ...

Страница 29: ...io transmitters etc Troubleshooting Image Issues No image 1 Check whether the power cord is connected voltage is OK and POWER LED is ON 2 Verify that the camera can successfully complete the self test after startup 3 Check that the video cable is not damaged and is connected correctly Abnormal video image Check that the video cable is not damaged and is connected correctly Image dithering even at ...

Страница 30: ...cupied by other devices When modifying the IP address in an incorrect manner this may cause the wrong IP address to be created or if the user simply forgets his password press the IR remote controller Manual to restore the default value Default IP 192 168 100 88 Default username admin and Default password admin Control IR remote controller cannot control the camera 1 Change the battery 2 Check the...

Страница 31: ...ers is accepted CommandBufferFull z06003 FF Indicates that two sockets are already being used executingtwocommands andthe command could not be accepted when received Command Canceled z0 6y04 FF y Socket No Returnedwhenacommandwhichis being executed in a socket specified by the cancel command is canceled The completion message for the command is not returned NoSocket z0 6y05 FF y Socket No Returned...

Страница 32: ... low 7 high Near Variable 8x010408 3pFF Direct 8x010448 0p0q0r0sFF pqrs Focus Position AutoFocus 8x010438 02FF AF On Off Manual Focus 8x010438 03FF Auto Manual 8x010438 10FF CAM_ZoomFocus Direct 8x0104470p0q0r0s 0t 0u 0v 0w FF pqrs Zoom Position tuvw Focus Position CAM_WB Auto 8x010435 00FF Normal Auto Indoor mode 8x010435 01FF Indoor mode Outdoor mode 8x010435 02FF Outdoor mode OnePush mode 8x010...

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Страница 47: ...MuxStream Camera Operation Manual 47 2321 Rue Cohen Montreal Quebec Canada H4R 2N7 Tel 514 905 0588 Fax 514 905 0589 Toll Free North America 877 689 5228 E mail videoease muxlab com URL www muxlab com ...

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