© MuxLab Inc. 2017
4.
To install the Receiver:
4a.
Connect the Receiver to the HDMI display equipment with an HDMI compliant cable.
4b.
If the application is point-to-point, then connect one (1) Cat 5e/6 cable (or higher)
coming from the Transmitter, to the RJ45 LINK connector on the Receiver. If
transmitting over the network, use an Ethernet Switch between the TX & RX unit.
5.
If the configuration is a point-to-multipoint or multipoint-to-multipoint:
5a.
You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support.
In addition IGMP Protocol support is required for the multipoint-to-multipoint case.
Verify that the Ethernet Switch is configured correctly and that the DHCP Server
is enabled and that the IGMP Protocol is enabled for multipoint-to-multipoint
applications
. See the operating manual for more information about configuring the
Ethernet Switch.
5b.
Connect all Transmitters and Receivers to the Ethernet Switch.
5c.
Use the DIP Switches to select a unique Device ID for each Transmitter present on the
network and configure each Receiver Device ID to the corresponding selected
Transmitter.
Note
: This step is not necessary if the MuxLab ProDigital Network Controller (500811)
is used.
6.
Powering the Transmitter or Receiver via an external power supply is only necessary where
PoE (PSE) is unavailable. If PoE is unavailable, connect the 5 VDC power supply (sold
separately) to each Receiver and to an AC power outlet. Next connect each Transmitter in the
same manner. If power is present, the green power LED on each Transmitter and Receiver
will illuminate.
Note: Power ‘ON’ the HDMI over IP Extender only after all connections have been
made.
7.
Power ‘ON’ the HDMI equipment and verify the image quality.
8.
This product supports IR pass-thru control. If infrared remote control is needed to control the
Source equipment from the Display, connect the IR Sensor (sold separately) to the 3.5mm
Stereo Jack of the Receiver and the IR Emitter (sold separately) to the 3.5mm Mono Jack of
the Transmitter.
Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm
plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a
mono plug (2 Contacts).
9.
Position the IR Sensor so that it is directed at the hand-held remote control. For a clear IR
signal reception, aim the hand-held remote control to the top of the IR Sensor enclosure.
10.
Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD player). For a
clear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IR
Emitter’s signal is transmitted from the side of the enclosure.
11.
The following diagram illustrates a typical point-to-point LAN configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions in regard to
the installation of the HDMI over IP Extender Kit with PoE:
Symptom
Encoder LEDs Decoder LEDs
Probable
Cause
Possible
Solutions
Power
Link
Power
Link
No Image
OFF
OFF
OFF
OFF
No power
• Check power connections
• Check PoE Ethernet Switch
Setup
No Image
ON
OFF
ON
ON
Internal Error
• Reboot the Transmitter unit.
No Image
ON
ON
ON
OFF
Internal Error
• Reboot the Receiver unit.
No Image
ON
ON
ON
ON
UTP Cable
• Check the Receiver UTP
cable.
No Image
ON
BLINK
ON
ON
UTP Cable
• Check the Transmitter UTP
cable.
No Image
ON
BLINK
ON
BLINK HDMI Cable
• Check the HDMI Cable
Quality.
Choppy Image
ON
BLINK
ON
BLINK Ethernet Switch • For Multipoint-to-Multipoint
enable the IGMP mode on the
Gigabit Ethernet Switch.
Choppy sound
ON
BLINK
ON
BLINK Synchronization • Check cable length
• Check the HDMI Cable
Quality.
Image flickers
when powering
up nearby
equipment
ON
BLINK
ON
BLINK Interference
• Use STP cables
IR not
functioning *
ON
BLINK
ON
BLINK Remote control
not directed to
the IR Sensor or
IR Emitter not
directed to the
source.
• Make sure the IR Sensor is
directed towards the remote
and the IR Emitter to the
equipment.
IR not
functioning *
ON
BLINK
ON
BLINK Interference
from sunlight,
Fluorescent,
Neon or
Halogen lights
• Place the IR equipment away
for the interfering light
IR not
functioning *
ON
BLINK
ON
BLINK Interference
from RF
radiation from
the TV
• Place the IR equipment away
for the RF radiation
* IR Emitter and IR Sensor sold separately.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-
5228 (toll-free in North America) or (+1) 514-905-0588 (International).
