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Appendix B - Updating Your Modem Firmware

37

MultiModemZPX User Guide

Using the Flash Wizard

1. Use Windows Explorer to copy the new .Hex file (which you downloaded from the Multi-Tech

web site) to the folder in which the 

Flash Wizard program was installed.

2. Click 

Start | Programs | Flash Wizard

 to start the firmware update process. The program be-

gins by identifying devices attached to your computer.

3. The Wizard displays a list of installed devices able to be flashed with the update. You may up-

date more than one device in a single procedure. Select the device(s) you’d like to update and
click 

Next>

 to continue.

4. Next, the

 Firmware Update Wizard 

displays current firmware version information. The top

portion of the window provides port, version and country identification for the firmware cur-
rently installed on your device(s). The 

Hex File list box displays the firmware versions avail-

able for updating your modem.

a. If your modem’s firmware version number matches or is 

higher than the version number listed

in the Hex File list, click 

Cancel

 to end the update process.

b. If your modem’s firmware version number is 

lower than the firmware version shown in the

Hex File list, continue with the update process. Select the port for the device you are updat-
ing. Use the list box to select the latest .Hex file version number for your country and click

Next>

.

5. The 

Firmware Update Wizard

 displays a progress indicator and begins updating your devices

with the new firmware version. When the Wizard finishes the update, the progress indicator
status changes to 

Programming Complete, and the Finish> button becomes active. Click 

Fin-

ish>

 to complete the update.

6. When the update completes, the 

Firmware Update Wizard

 displays indicating the device has

been successfully updated. Click 

Next>

 to close the Wizard.

7. You must restart your computer to make the firmware changes effective for your modem.

Note: If you are using Windows NT, be certain to enable RAS and your fax program when the

operating system restarts.

Step 8: Restore Your Parameters

Your modem has been updated. You can now open your terminal program to reprogram your modem
parameters or to confirm the update by typing 

ATI

 in the terminal window.

Содержание MultiModem MT5634ZPX-V.92-ISA

Страница 1: ...MultiModem ZPX MT5634ZPX V 92 ISA Internal ISAData Fax Modem User Guide...

Страница 2: ...Multi Tech logo are trademarks of Multi Tech Systems Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated MNP is a trademark of Microcom Inc Microsoft Windows Windows 98 Windows Me Windo...

Страница 3: ...Telephone Line 17 Step 8 Configure the Modem for Your Country 18 AT Commands 18 Data Communications Software 18 Chapter 3 Using Your Modem 19 Operating Your MultiModemZPX 19 Testing Your Modem 19 Tes...

Страница 4: ...and R TTE Directive Compliance 33 International Modem Restrictions 33 New Zealand Telecom Warning Notice 33 Appendix B Updating Your Modem s Firmware 35 Introduction 35 Upgrade Overview 35 Appendix C...

Страница 5: ...des quick connections downstream transmissions at speeds up to 56K bps and upstream transmissions at speeds up to 48K bps when connected to V 92 compatible Internet service providers Transmissions bet...

Страница 6: ...lower speeds in noisy line conditions and fall forward to faster speeds as conditions improve line quality monitoring ITU V 42 LAP M and MNP Class 3 and 4 error correction ITU V 42bis 4 to 1 and MNP 5...

Страница 7: ...tup for operation within your country Chapter 3 Using your Modem In this chapter instructions are provided for configuring your communications software and Windows Dial up Networking The chapter also...

Страница 8: ...TR29 2 Video Compatibility ITU T V 80 for H 34 video conferencing Error Correction ITU T V 42 LAP M or MNP 4 Data Compression ITU T V 44 4 1 throughput V 42bis 4 1 throughput MNP 5 2 1 throughput Spe...

Страница 9: ...pecific cord for UK and International models one 9 pin to 25 pin serial cable for UK and International models external power transformer and cord Diagnostics Local analog loop local digital loop remot...

Страница 10: ...open your computer A nearby telephone line jack Safety Warnings Use this product only with UL and CUL listed computers U S A To reduce the risk of fire use only UL listed 26 AWG 41mm or larger teleph...

Страница 11: ...n use on your system The best way to check what resources are in use and which ones are available run WINMSD Utility 1 To check the system resources click Start I Run 2 Enter WINMSD in the Open window...

Страница 12: ...IRQs to display the used IRQs The MultiModemZPX only uses IRQs 3 4 and 5 so you need to check in the above screen to see if any of these IRQs are available The MultiModemZPX is defaulted to IRQ 5 5 Re...

Страница 13: ...lick on I O to display the available I O addresses 7 The MultiModemZPX uses the following I O addresses COM1 3F8 3FF COM2 2F8 2FF COM3 3E8 3EF COM4 2E8 2EF and is defaulted to COM 4 8 Record the avail...

Страница 14: ...efault position to your new position that supports your application 3 To change the COM port assignment from the default COM4 move the two berg jumpers from their default positions to your new positio...

Страница 15: ...izard Properties screen appears click on Set Configuration Manually option and ckick OK 9 The Add Hardware Wizard Properties window for Communications Port COM3 is dis played In the Setting based on w...

Страница 16: ...lick on the MT5634ZPX V92 option and click Next 9 The Select the port s you want to install the modem on screen appears Highlight the COM port On which ports do you want to install it This is the COM...

Страница 17: ...MultiModemZPX to your telephone wall jack If you don t have a standard modular wall jack near your computer install one or have one installed for you by your telephone company In the U S installation...

Страница 18: ...When Global Wizard announces that the parameters have been set click Finish to exit AT Commands Non Windows users can configure the modem using AT commands You must enter these commands in your commun...

Страница 19: ...or Dial Up Networking session through a set of modem configurations that you select and then associate with a target telephone number Testing Your Modem Testing Data Functions You can test your modem...

Страница 20: ...pose and then New Fax Remote Configuration Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location With password protected remo...

Страница 21: ...ith OK 4 The new password is saved automatically You now can enter more AT commands or exit the data communications program The next time you remotely configure the modem you must use the new setup pa...

Страница 22: ...Web site Fax Commands Fax commands resemble AT commands but are more complicated to use Because of this we recommend that you use a fax program to send and receive faxes rather than attempting to cont...

Страница 23: ...ion for a description and possible solution to your problem Common Problems The following is a list of common problems associated with using a modem The modem does not respond to commands The modem di...

Страница 24: ...lict If you need to change switches or jumpers on the conflicting device refer to the device s documentation If you have another MultiModemZPX install it and try to make a connection The modem dials b...

Страница 25: ...so try calling the modem s phone number from your telephone If you hear harsh sounds a modem is answering the call If the modem is answering the modems may be having problems negotiating due to modem...

Страница 26: ...od you selected in your software matches the method selected in the modem see AT commands Kn and Qn Try entering the V View Parameters command making a screen print of the diagnostics listing and chec...

Страница 27: ...ILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS Repair Procedures for U S and Canadian Customers In the event that service is required products may be shipped freight prepaid to our Mounds View Minnesot...

Страница 28: ...the problem a return shipping address must have street address not P O Box your telephone number and if the product is out of warranty a check drawn on a U S bank or your company s purchase order for...

Страница 29: ...reseller may offer the quickest and most economical repair option for your Multi Tech product You may also contact any Multi Tech sales office for information about the nearest distributor or other r...

Страница 30: ...p you get the most out of your Multi Tech product If you have any questions about the operation of this unit please call 800 972 2439 USA and Canada or 763 717 5863 international and local Please have...

Страница 31: ...rk the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as pos...

Страница 32: ...pt any interference that may cause undesired operation WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to o...

Страница 33: ...rticularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate...

Страница 34: ...equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should NOT contact the Telecom Faults Service The preferred method of di...

Страница 35: ...You must know the model number and firmware version of your Multi Tech modem to know whether you should update it 1 Run your favorite terminal program If you are using Windows 98 Windows NT or Window...

Страница 36: ...en the program finishes copying files to your computer the Setup Complete dialog box displays indicating that you must restart your computer before using the program 8 Select Yes then Finish to restar...

Страница 37: ...mber listed in the Hex File list click Cancel to end the update process b If your modem s firmware version number is lower than the firmware version shown in the Hex File list continue with the update...

Страница 38: ...13 19 3 33 51 S 53 83 s 73 115 T DC4 14 20 4 34 52 T 54 84 t 74 116 U NAK 15 21 5 35 53 U 55 85 u 75 117 V SYN 16 22 6 36 54 V 56 86 v 76 118 W ETB 17 23 7 37 55 W 57 87 w 77 119 X CAN 18 24 8 38 56...

Страница 39: ...of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that th...

Страница 40: ...ommunication line control that uses a standard set of transmission control characters and control character sequences for binary synchronous transmission of binary coded data between stations Bit Bina...

Страница 41: ...ort on a PC Congestion A network condition where there is too much data traffic The ITU I 233 standard defines congestion managemennt in terms of speed and burstiness Congestion notification The funct...

Страница 42: ...ation is included Inserted for subsequent transmission DTE Data Terminal Equipment A term used to include any device in a network which generates stores or displays user information DTE is a telecommu...

Страница 43: ...e with a pointing device H Handshaking A process that two modems go through at the time of call setup to establish synchronization over the data communications link It is a synchronization and negotia...

Страница 44: ...formation on the T1 line is included in the form of 1s in the data stream a long string of 0s in the data stream could cause problems recovering the data Line Termination LT The electronics at the ISD...

Страница 45: ...bank Off hook The condition of a device which has accessed a phone line with or without using the line In modem use this is equivalent to a phone handset being picked up Dialing and transmission are...

Страница 46: ...ommunications services Pulse Code Modulation PCM 1 In data communication variation of a digital signal to represent information for example by means of pulse amplitude modulation PAM pulse duration mo...

Страница 47: ...Network Architecture SNA The description of the logical structure formats protocols and operational sequences for transmitting information units through and controlling the configuration and operation...

Страница 48: ...put etc are made using the A type connector downstream connections peripherals hub outputs are made using the B type connector The USB spec defines two types of connectors to protect the bus from ille...

Страница 49: ...ta communications network designed to serve an area of hundreds or thousands of miles for example public and private packet switching networks and national telephone networks Contrast with local area...

Страница 50: ...r Group 3 8 ITU T V 21 8 ITU T V 34 fax 5 ITU T V 42 8 ITU T V 44 8 ITU T V 80 8 ITU T V 92 protocol 5 M Multi Tech Internet sites 30 MultiModemZPX 5 O ordering replacement parts 30 P pulse and tone d...

Страница 51: ...V V 17 8 V 22 8 V 22bis 8 V 27ter 8 V 29 8 V 3 8 V 32 8 V 34 8 V 34 enhanced 8 V 34bis 8 V 42 8 V 42 error correction 5 V 42bis 5 8 V 44 8 V 44 data compression 5 V 90 8 V 92 8 W warranty 27 31 X XON...

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