MULTICOM 5 PLUS INSTALLER MANUAL
3
Features
!
Product Features
•
5 paths of communications
o
GPRS
o
Contact ID via GSM
o
Contact ID via PSTN
o
Ethernet
o
PFP (Poll fail protocol via
the GSM network)
•
6 Paths for programming options
o
SMS
o
PSTN (Attach standard
hand set and program
via DTMF tones)
o
Serial converter (to
terminal or Multicom
Configuration Tool)
o
Bluetooth*
o
GPRS via Surepoll
Network
o
Ethernet via Surepoll
Network
•
PSTN Line failure detection based
on time and line voltage
threshold (both programmable)
•
ComWatch allows the Multicom
to monitor, detect and report
failure to communicate alarm
messages via PSTN/GSM even if
voltage is present Ref Option 5,
12 and 37.
•
PSTN switch over time
programmable (300mS default)
•
AC failure detection
•
Battery under/over voltage
detection
•
Programmable alarm path
priority.
•
Four Zone inputs (EOLR), each
zone can be disabled or
enabled.
•
The alarm panel attached can
be routed either via MC5P as
priority (GPRS Priority), or, Direct
to PSTN (If PSTN line voltage is
available, the alarm can
communicate directly).
•
Dedicated local tamper input
•
Fault reports for GSM, PSTN, ETH,
GPRS, AC fail, Batt Fail, Zones
and Tamper. Each group of
alarm events can be mapped to
either/or Relay and Contact ID
•
Optional AES Encryption for all
polling and alarm data sent via
GPRS or Ethernet (required for
class 4/5)
•
Programmable Test report time
•
Programmable Contact ID client
code, Primary monitoring station
number and optional PBX prefix
for PSTN dialling.
•
Programmable Relay outputs
(Timed and latched functions via
SMS, GPRS, Ethernet or Serial
interface)
•
Full RSU (Remote Software
Update) via GPRS, Ethernet or
local Serial Port.
•
12V Auxiliary output (200mA)
•
Backup battery with 3 stage
microprocessor controlled
charger
ComWatch Feature
(Patent Pending)
The Multicom does more than just monitor the PSTN line voltage or GSM network connection
to detect and report a fault. The Multicom monitors the actual alarm delivery and CMS
Receiver kiss off to ensure the communication was successful and the PSTN path is validating
alarm messages correctly. ComWatch has the advantage of detecting the following faults
that cause Contact ID alarm delivery failures and delivers them via:
•
Line voltage being present but not connecting to the monitoring centre
•
Dialling the CMS number(s) but getting engaged / congestion
•
Phone bill on premise not paid: voltage and dial tone is present but outbound calls
blocked
•
Network interconnection faults or terminating number errors
•
13XX call baring
•
CMS Receiver Failures
