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Document Version 1.9

MULTICOM 5 PLUS
INSTALLER MANUAL

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Содержание 5 PLUS

Страница 1: ... Document Version 1 9 MULTICOM 5 PLUS INSTALLER MANUAL ...

Страница 2: ...Descriptions 9 Pairing the Multicom Inteliswitch 11 Panel Programming Methods 12 Multicom TechTools App 12 Download Register 12 Log On to the Device 12 Programming the Device 13 Commissioning the Device 13 DTMF using a Phone Handset Butt 14 SMS using a GSM mobile device 14 Programming Options 15 Event Description 19 Defaults 19 Fault outputs 19 CID Event Map 20 Appendix A 21 Limited Warranty State...

Страница 3: ...group of alarm events can be mapped to either or Relay and Contact ID Optional AES Encryption for all polling and alarm data sent via GPRS or Ethernet required for class 4 5 Programmable Test report time Programmable Contact ID client code Primary monitoring station number and optional PBX prefix for PSTN dialling Programmable Relay outputs Timed and latched functions via SMS GPRS Ethernet or Seri...

Страница 4: ...Tri state SLA battery charger for ideal battery charge control Float charge trickle charge and fast charge Customizable I O for interfacing to various external interfaces Expander options for custom peripheral interfacing Terminal interface for debugging programming monitoring configuring system options System powered by standard 16Vac 50Hz 1 5Amp plug pack Serial Shell interface for simple local ...

Страница 5: ...ttery terminal block to the corresponding pins on the PCB Place the battery on the floor of the panel and connect the positive red and negative black battery leads to the corresponding terminals on the battery 3 Test the GSM signal in the desired mounting location by holding it against the wall and observing the signal strength The signal must be 2 bars or greater for operation Once test is comple...

Страница 6: ...tch if Ethernet will be used as a communication path This allows the Multicom to remotely reset network devices during prolonged network outages in an attempt to recover network connectivity To confirm operation press the AUX button on the MC5P and ensure the Inteliswitch power cycles The Inteliswitch will come pre learnt to your panel but if you have issues or want to control more Inteliswitch de...

Страница 7: ...pps See Option 38 11 Re connect the AC power pack to the AC terminal block as shown Connect the AC and battery terminal block to the corresponding pins on the PCB Connect the AC plug pack to a power outlet and confirm that the Multicom powers up and LEDs light up YOUR MULTICOM MUST HAVE A PERMANENT EARTH CONNECTION 12 Commission the panel by completing the commissioning screen in the TechTools App...

Страница 8: ...MULTICOM 5 PLUS INSTALLER MANUAL 8 Hardware Diagram ...

Страница 9: ...elay If there is no communication path available for longer than the pre programmed time this will active until communications are restored 11 R2COM R2 NC R2 NO Relay 2 is programmed as an alarm output This will activate when an alarm condition is active on the MC5P Zone AC Fail Batt Fail Tamper active Note Either relay can be programmed to be remotely activated for remote arm disarm or other acce...

Страница 10: ...h is initializing the line interfaces flashing for longer than 1 second indicates an error OFF PSTN Line voltage not detected 21 CHARGE STATE LED SOLID Trickle Charge FLASHING FAST Fast charge FLASHING SLOW Slow charge OFF No battery currently detected or establishing charge requirements 22 FAULT LED SOLID Fault GPRS poll timeout ETH poll timeout AC Fail Batt Fail Zone open PSTN Fail Tamper OFF No...

Страница 11: ...Multicom Inteliswitch until the blue LED flashes slowly 5 seconds 4 Press the button on the Multicom Inteliswitch again until the blue LED flashes quickly 5 seconds 5 Press the AUX button on the MC5P to learn the Inteliswitch to the MC5P 6 Test the power point by a quick press on the AUX button this will cycle the power 2 seconds off NOTE The Inteliswitch included with your MC5P purchase is paired...

Страница 12: ... Register 1 Download the app from iTunes or Google Play Store Visit http bit ly multicom 2 As an installer you should complete the registration take note of your TechCode and give it to your employer s who will in turn give you permission to work on their panels Employers may need to call 1300 65 44 33 to confirm their identity and tie their TechCode to their Multicom account Log On to the Device ...

Страница 13: ...ou can now edit any available Settings and click Save to upload your changes Commissioning the Device 1 Once logged on to the device click the Commission tab 2 Enter the Bureau Control Room and other required reporting details for the device and press the Activate button 3 Upon successful commisioning you will receive the alert Panel has been activated successfully ...

Страница 14: ... an error was encountered 5 To exit program mode press Your 5 Plus will also automatically exit program mode after five 5 minutes of inactivity SMS using a GSM mobile device 1 To retrieve the Multicom GSM phone number contact the 24 7 Activations Centre 1300 603 704 or 61 2 8787 9872 to confirm your identity After confirmation the operator will give you the number which you can then send SMS comma...

Страница 15: ...the attached panel This is only used to allow ComWatch to detect if the panel is attempting to dial the backup number the Multicom will not dial this number ComWatch Mode Count Default 3 SMS 0 5 3 DTMF 0 5 3 How many attempts the attached panel has to correctly deliver a Contact ID message to the monitoring station before the Multicom takes priority Program to 0 to disable E g the panel dials 3 ti...

Страница 16: ... the MC5P will connect directly to the attached panel to take control of the communications Poll Fail Detection Delay Default 150 SMS 2 6 1 5 0 DTMF 2 6 1 5 0 This monitors all paths for polling within the programmed time this is mapped to the relays Default 150 seconds See option 38 for relay map See option 39 for enabling CID notification Battery Fault Detection Delay Default 10 SMS 2 8 1 0 DTMF...

Страница 17: ...Default 240 SMS 3 5 2 4 0 DTMF 3 5 2 4 0 How long to wait before detecting Ethernet Fault Seconds See options 39 for enabling CID notification Relay mapping Default 122 SMS 3 8 A B C DTMF 3 8 A B C ABC where A COMM s fail event B Aux alarm event Batt AC C External alarm Zone1 4 and tamper Each event can be mapped to 0 Not Mapped 1 Relay 1 2 Relay 2 Contact ID Event enable disable Default 1 SMS 3 9...

Страница 18: ...1 1 2 Ethernet Subnet Mask Default Blank SMS E S U B A B C D DTMF 5 8 A B C D Allows you to configure the Ethernet Subnet mask for the Multicom Where A B C D is the subnet mask E g send ESUB 255 255 255 0 or 59255 255 255 0 Ethernet Gateway Default Blank SMS E G A T E A B C D DTMF 5 9 A B C D Allows you to configure the Ethernet gateway for the Multicom Where A B C D is the Ethernet internet gatew...

Страница 19: ...led 90 seconds ComWatch Instant Relay 2 Enabled Option 5 Fault outputs There are four mapping options for the 2 on board relays 1 Not Mapped The relays are able to be remotely controlled via SMS Ethernet GPRS Serial or Bluetooth 2 Communications Communications has not worked for the programmed period of time e g If the Multicom is configured to report a PSTN line failure after 60 seconds the relay...

Страница 20: ...d period of time 18X95099908 Eth Fault alarm Ethernet has been unable to communicate with the servers for the programmed period of time 18X95099909 AC power Fault AC has not been detected for the programmed period of time 18X95099910 Test Report Test report occurs at the programmed interval 18X95099911 Poll Alarm Unable to poll for the programmed period of time 18X95099912 PGM Update Remote softwa...

Страница 21: ... WAN ensure a valid SIM is installed The GSM Signal LED s are on solid but the COMM LED flash s slowly Ethernet has not been able to connect to the server Check you option settings in 55 59 ensure that the ports 5000 5010 are allows on the local firewall ensure the Green and Orange LED s are on where you connect the Ethernet cable RJ45 socket COMM led is on GSM signal LED s are ok the fault LED is...

Страница 22: ...age incurred in shipping or handling problems that result from external causes such as accident abuse and misuse or problems with electrical power failures or other damage caused by 5 peripherals or unauthorised alterations or modifications 6 servicing not authorised by a Multicom Certified Professional 7 usage that is not in accordance with product instructions 8 using accessories parts or compon...

Страница 23: ... for communication mediums to be compromised or circumvented As a result Multicom does not represent that the alarm system will prevent personal injury or property damage or in all cases provide adequate warning or protection Your security system should therefore be considered as one of many tools available to reduce risk and or damage of burglary fire or other emergencies such other tools include...

Страница 24: ...MULTICOM 5 PLUS INSTALLER MANUAL 24 Copyright Aug 2013 Inteliswitch is Patent Pending ...

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