Moxa Technologies Smartio CP-168U, Руководство пользователя

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Return Procedure
For product repair, exchange, or refund, you must:
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Provide evidence of original purchase.
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Fill out the Problem Report Form (PRF) as detailed as possible for shorter product
repair time.
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Obtain a Return Merchandise Authorization (RMA) number from the sales
representative or dealer.
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Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer.
The RMA number should be visible on the outside of the package, and include a
description of the problem along with the return address and telephone number of a
technical contact.