8 . 2 B U I LT- I N M E M O R Y - N O S D C A R D R E Q U I R E D
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How do I manage my images with the internal memory?
As the Edge captures images and videos, thumbnails are automatically uploaded to
the cloud at each connection. You can request the HiRes (full resolution) version of any
image or full length video using the Moultrie Mobile app or website. If the image or
video is still stored on the camera's memory, it will be uploaded at the next connection.
All uploaded pictures and videos can be viewed and managed in the Moultrie Mobile
app, even if they have been cleared from the camera's memory. The Edge automatically
manages its built-in memory to make room for new pictures, deleting the oldest images
first once memory becomes full.
How do I get high resolution images and videos off of memory?
All uploaded pictures and downloads can be viewed and managed in the Moultrie Mobile
app, even if they have been cleared from the camera's memory.
8 . 3 B AT T E R I E S
Can I install extra batteries (like 9, 12, etc) to extend the battery life?
The camera requires a minimum of 8, or can be used with 16. If you install less than
8 batteries, the camera will not function. If you install 9-15 batteries, the camera will
only receive power from the full 8 battery side.
Does the battery LED light up as “full” (4 bars) based on how many batteries are installed?
Both 8 or 16 fully charged batteries will show 4 bars, or a full battery life.
How can I maximize my battery life and change batteries less often?
We suggest installing 16 AA batteries to extend the battery life of the camera. Also, your
camera settings impact your battery life. Set the upload frequency to 1-2 times per day,
increase your detection delay, and lower your PIR sensitivity to extend battery life.
How should I load batteries into the tray?
Make sure to load either 8 or 16 AA batteries. Load one side of the tray fully if using 8,
and load both sides if using 16. If using 8, it does not matter which side you load. After
loading batteries into the tray, position the battery tray with the orange gasket at the
bottom. Carefully insert the tray back into the camera body until you hear a click.
8 . 4 F I R M WA R E U P D AT E S
How do I know that my camera is running the latest firmware?
Go to
Devices > Camera Details
for your camera to check the firmware version.
How are firmware updates delivered to the camera?
Firmware updates are delivered automatically, over-the-air, when updates are available.
If the camera checks in and an update is available, it will automatically download to the
device. You do not need to manually update the firmware. The bars in the battery LED will
randomize during this process.
8 . 5 L E D s
How do I know when a picture or video is triggered?
You can trigger a test image by waving your hand in front of the camera or walking in front
of it. Once the motion is detected, the Battery LED will either flash if taking a picture, or stay
lit for 15 seconds if recording video. If the camera is set to immediate upload frequency, the
Connecting and Connected LEDs will alight as the camera transmits the picture.
The camera is powered on but all the LEDs are off. Is it still working?
Yes. If the power is set to on, and the batteries are not dead, the LEDs will all power off.
LEDs will light up again if the camera is triggered, or if it connects.
8 . 6 L O C AT I N G YO U R C A M E R A
How can I find where I placed my camera?
Use the Maps feature in the Moultrie Mobile app to pin your camera’s location and find
it easily.
8 . 7 P L A N S
How do I select the right plan?
If this is your first or second camera, we suggest purchasing an Unlimited plan.
If you already own two or more Moultrie Mobile cameras, we suggest upgrading all
your cameras to our Pro Series Plan. Plans can be paid on a monthly or annual basis.
See
https://www.moultriemobile.com/plans/
for a comparison of plans, or contact
our Customer Success team.
8 . FA Q s
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