Section 4
Troubleshooting
4-2
WE800G
!
Ensure that you are using Ethernet cables and not telephone
cables between the WE800G and your computer. See the
illustration below. Ethernet cables use a wider RJ-45 style plug
using 8 wires where telephone style plugs use the smaller RJ-11
style plug using 4 to 6 wires.
The plug on the left is RJ-45; the plug on the right is RJ-11 – use only
RJ-45.
!
Ensure that your Ethernet adapter is enabled. To check the
status of your WE800G, click the monitor icon in the System Tray
at the bottom right of your screen.
You can also check the status of your WE800G by selecting
Start
>
Settings
>
Control Panel
>
Network and
Dial-Up Connections
. Make sure “Show icon in task bar when
connected” is checked.
!
Ensure that your WE800G is within range of your wireless access
point/wireless router or is not behind an obstruction. For example,
metal structures may interfere with the signal, as will 2.4 GHz
cordless phones, and microwaves.
!
Ensure that your wireless access point/wireless router’s antenna
and your WE800G antenna are connected.
