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General information
Altered Products
. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered
or obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts,
are excluded from coverage.
Communication Services
. Defects, damages, or
the failure of Products or Accessories due to any
communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from
coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
(65) 68412668
.
Email:
You will receive instructions on how to ship the Products
or Accessories at your expense and risk, to a SUNCORP
Authorized Repair Centre.
To obtain service, you must include: (a) the Product or
Accessory; (b) the original proof of purchase (receipt)
which includes the date, place and seller of the Product; (c)
if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d)
a written description of the problem; and, most importantly;
(e) your address and telephone number.
Exclusions
Normal Wear and Tear
. Periodic maintenance, repair
and replacement of parts due to normal wear and tear are
excluded from coverage.
Batteries
. Only batteries whose fully charged capacity falls
below 80% of their rated capacity and batteries that leak
are covered by this limited warranty.
Abuse & Misuse
. Defects or damage that result from: (a)
improper operation, storage, misuse or abuse, accident
or neglect, such as physical damage (cracks, scratches,
etc.) to the surface of the product resulting from misuse;
(b) contact with liquid, water, rain, extreme humidity or
heavy perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are
not the fault of Motorola or SUNCORP are excluded from
coverage.
Use of Non-Motorola Branded Products and
Accessories
. Defects or damage that result from the use of
Non-Motorola branded or certified Products or Accessories
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification
. Defects or
damages resulting from service, testing, adjustment,
installation, maintenance, alteration, or modification in any
way by someone other than Motorola, SUNCORP or its
authorized service centres, are excluded from coverage.
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