
8-2 Troubleshooting
Preliminary Checklist
Here are helpful hints to follow when you encounter any problems before taking further
action.
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Try to isolate the part of the computer causing the problem.
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Make sure you turn on all peripheral devices before turning on the computer.
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If an external device has a problem, make sure that the cable connections are
correct and secure.
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Make sure the configuration information is properly set in the BIOS Setup Utility.
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Make sure all the device drivers are correctly installed.
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Make note of your observations. Are there any messages on the screen? Do any
indicators light up? Do you hear any beeps? Detailed descriptions are useful to the
service personnel when you need to consult one for assistance.
If the problem persists after you follow the instructions in this chapter, contact an
authorized dealer for help.
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