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General information
(cracks, scratches, etc.) to the surface of the product resulting from misuse;
(b) contact with liquid, water, rain, extreme humidity or heavy perspiration,
sand, dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or Accessory
to abnormal usage or conditions; or (d) other acts which are not the fault of
Motorola or SUNCORP are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting
from service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than Motorola, SUNCORP or its
authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or that
show evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excluded
from coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe
to or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call: 0800 0820750.
You will receive instructions on how to ship the Products or Accessories at
your expense and risk, to a SUNCORP Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller
of the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN),
which is used to calculate the number of items which may be connected
to any one telephone line. Your C5010A has a REN of 1. A total REN of 4 is
allowed. If the total REN of 4 is exceeded, the telephones may not ring. With
different telephone types, there is no guarantee of ringing, even when the
REN is less than 4.
Any additional handsets and chargers that you register have a REN of 0.
