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Table of Contents

Installing the Rack Rails and Cable Management Arm

Connecting Cables

Installing the Bezel

Configuring Windows 10

Activating and Configuring ACC™ Software

Troubleshooting

Network Configuration

Checking System Health

Operating System Recovery By Avigilon Recovery Partition

Operating System Recovery By External USB

Advanced Features

Checking System Health

Replacing a Hard Drive Blank

Replacing Hard Drives

Replacing Front or Back Hard Drives

Replacing Center Hard Drives

LED Indicators

Diagnostic Indicators

Power Status Indicators

Network Link Status Indicators

Hard Drive RAID Status Indicators

For More Information

iii

Содержание Avigilon HD-NVR4-PRM-157TB

Страница 1: ...User Manual Avigilon Network Video Recorder HD NVR4 PRM 64TB HD NVR4 PRM 96TB HD NVR4 PRM 128TB and HD NVR4 PRM 157TB ...

Страница 2: ...mark patent or other intellectual property rights of Avigilon Corporation or its licensors This document has been compiled and published using product descriptions and specifications available at the time of publication The contents of this document and the specifications of the products discussed herein are subject to change without notice Avigilon Corporation reserves the right to make any such ...

Страница 3: ...ing 6 Network Configuration 6 Checking System Health 6 Operating System Recovery By Avigilon Recovery Partition 6 Operating System Recovery By External USB 8 Advanced Features 9 Checking System Health 9 Replacing a Hard Drive Blank 10 Replacing Hard Drives 11 Replacing Front or Back Hard Drives 12 Replacing Center Hard Drives 12 LED Indicators 15 Diagnostic Indicators 15 Power Status Indicators 15...

Страница 4: ... A UPS system is used to protect critical equipment from mains supply problems including spikes voltage dips fluctuations and complete power failures using a dedicated battery It can also be used to power equipment during the time it takes for a standby generator to be started and synchronized Any UPS connection must include configuration to shut down the Windows operating system on the appliance ...

Страница 5: ...ndicators Provides information about system operations For more information see LED Indicators on page 15 5 Video connector Accepts a VGA monitor connection 6 Information tag Provides the product service details and support information Back View 1 Out of Band Management OOBM connector Accepts an OOBM RJ 45 connection 2 Serial connector Accepts connections to serial devices 3 Video connector Accept...

Страница 6: ...45 1 Gbps Ethernet ports Accepts Ethernet connections to multiple networks 6 Power supply Two hot swappable redundant power supply 7 Hot swappable hard drives Two hot swappable hard drives that are part of the storage array BackView 3 ...

Страница 7: ... compatible with square and round hole racks Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors Make the following connections as required 1 Connect a KVM switch or separate keyboard mouse and monitor to the recorder l The keyboard and mouse can be connected to any USB port on the recorder l The monitor can be connected to any video connect...

Страница 8: ...arts you will need to configure the Windows operating system for the first time 1 On the first screen the MICROSOFT SOFTWARE LICENSE TERMS and AVIGILON CONTROL CENTER SOFTWARE END USER LICENSE AGREEMENT are displayed Review the terms and click Accept 2 Select Join a local Active Directory domain Note This prompt appears only if an Active Directory is present on the network See the Windows Help and...

Страница 9: ...orkflow Guide l Avigilon ACC Client User Guide These guides are available on the Avigilon website avigilon com support and downloads Troubleshooting Network Configuration By default the Network Video Recorder acquires an IP address on the network through DHCP If you need to set up the recorder to use a static IP address or any specific network configuration see the Windows Help and Support files f...

Страница 10: ...ne of the following ways l On your Windows desktop select and then hold down the Shift key and select Restart l On your locked Windows screen select and then hold down the Shift key and select Restart l During direct boot of the operating system repeatedly press the down arrow key and select the partition 2 On the Choose an option screen select Use another operating system 3 Select the OS Recovery...

Страница 11: ... access to the internet download the latest Avigilon Recovery Image from http avigilon com recovery and refer to Support and Downloads for the following information l Minimum size of the USB recovery device l Creating an external USB recovery device l Recovering the operating system from an external USB recovery device The general steps are 1 Load the Avigilon Recovery Image onto a USB recovery de...

Страница 12: ...r message Allow the browser to ignore the certificate warnings 2 If asked to log in enter the Windows software administrator username and password that was configured for the recorder 3 On the Server Administrator home page the health of the system components are displayed in the workspace on the right l To see the health of other system components expand and select a different component from the ...

Страница 13: ...s for the recorder to continue recording video Depending on the recorder model there may be hard drive blanks at the front of the recorder You can replace the blanks with hard drives as required 1 Remove the bezel a Unlock the bezel b Push the release button next to the lock c Pull the left end of the bezel then unhook the right end to remove the bezel 2 Press the release button and slide the blan...

Страница 14: ...llowing l Refresh the browser l Reboot the recorder Replacing Hard Drives The operating system and the Avigilon Control Center software are mirrored on two hard drives at the back of the recorder If one of the hard drives fail you can replace the failed drive while the recorder continues to run from the other If your recorder is still under warranty contact Avigilon Technical Support to replace th...

Страница 15: ...ve out of the carrier 6 Insert a new hard drive into the carrier then screw it into place The hard drive connectors should face the back 7 When the hard drive is secured in the carrier insert the hard drive back into the recorder 8 Once the hard drive is inserted all the way in push the handle against the hard drive to lock it into place The recorder immediately starts rebuilding the hard drive Th...

Страница 16: ...d drive tray 4 Lift the handles on either side of the hard drive tray 5 Press the orange release tab on the hard drive tray then lift up the hard drive carrier handle to release the hard drive 6 Hold the handle and lift the hard drive out of the tray 7 While holding the handle pull the edges of the carrier away from the hard drive to remove the failed hard drive from the carrier 8 Align the slots ...

Страница 17: ...s into place 11 Fold down the handles on the hard drive tray Close and lock the recorder cover 12 Reconnect all the cables to the recorder and power it After the operating system starts up the recorder immediately starts rebuilding the hard drive The progress is displayed in the Server Administrator This may take several hours Replacing Center Hard Drives 14 ...

Страница 18: ...iled power supply l voltage regulator Check the power status indicator to confirm if it is an issue with the power supply Memory l Blinks orange there is a memory error PCIe l Blinks orange there is a PCIe card error Restart then upgrade the device firmware if the error persists System health and System ID l Blue powered and in good health l Blinking blue System ID mode active l Orange fail safe m...

Страница 19: ...ort display the recorder s connection status to the network The following table describes what the LEDs indicate Figure 2 1 Link LED 2 Connection activity LED LED Indicator Description Off The recorder is not connected to a network Link LED green Connection Activity LED blinking green The recorder is connected to a network at the maximum port speed Link LED orange Connection Activity LED blinking ...

Страница 20: ...rder Two short green flashes every second The system is identifying a new hard drive or preparing a hard drive for removal Flashes green orange then off The hard drive is predicted to fail Four short orange flashes per second The hard drive has failed Flashes green slowly The hard drive is rebuilding Blinks green for three seconds orange for three seconds and off for six seconds The hard drive reb...

Страница 21: ...Technical Support To contact Avigilon Technical Support go to avigilon com contact us Upgrades Software and firmware upgrades will be made available for download as they become available Check for available upgrades on the Avigilon Partner Resource Center For More Information 18 ...

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