ProStar Operator’s Manual
79
7.0
Warranty and Policies
78
WARRANTY CLAIM PROCEDURE
1. Before proceeding, please refer to product manual,
including the Troubleshooting Section.
2. Contacting your authorized Morningstar distributor or
dealer from whom you purchased the unit is the first step
in the warranty process. Local dealers can often address
warranty issues quickly.
3. If supplier is unable to address the issue, please contact
Morningstar by e-mail
with:
(A) purchase date and location - business name
(B) full model and serial numbers (SN is 8-digits on
unit bar label)
(C) failure behavior, including LED indications
(D) array configuration, panel Pmax, Voc, Vmp, Isc,
and nominal battery voltage; these specifications
are needed to receive assistance.
(E) multi-meter available (for field troubleshooting)
4. After warranty replacement has been approved and
new unit(s) received, please return failed unit(s) using the
pre-paid shipping label, and follow any product specific
instructions if requested by Morningstar Warranty Dept.
5. If instructed by Morningstar, after warranty replacement
shipment has been received, return of failed unit(s) is
required before further warranty replacements can be
considered for the original or future cases.
NOTE: An RMA number must be issued by Morningstar
prior to return of any unit(s) under this warranty. Please
do not return units without an RMA or case number.
Doing so will increase the time required to resolve your
claim.
PS-15 PS-30
PS-15M PS-30M
Electrical:
Nominal Battery voltage 12 or 24 Volts
Battery voltage Range
10-35 Volts
Voltage accuracy
0.1% +/- 50mV (all)
Max. Battery Current 15 Amps
30 Amps
Max. PV open-circuit voltage 60 Volts
1
Load Current Rating
15 Amps 30 Amps
Self Consumption <22mA (no meter) <40mA (meter)
LED Indications
(1) status, (3) battery SOC
Transient Surge Protection 1500 watts (solar, battery, load)
Mechanical:
Dimensions:
6.01(W) x 4.14(L) x 2.17(D) in.
153(W) x105(L) x 55(D) mm
Weight:
13.8 oz. (no meter)
15.1 oz. (meter)
Wire
Size
Range:
Power Terminals
2.5 - 16 mm
2
/ #14 - 6 AWG
Maximum Torque
35 in-lb
Battery/Temp. Sense
0.25 - 1.0 mm
2
/ #24 - 16 AWG
Enclosure
IP20, Type 1
Battery Charging:
4-Stage Charging: Bulk, Absorption, Float, Equalize
Temperature compensation
Coefficient:
-30mV / ºC / 12 Volt
Temperature compensated
set-points:
Absorption, Float, Equalize, HVD
1.
Hardware specification - not for design purposes
7.0 TECHNICAL SPECIFICATIONS
