Moog Animatics Class 6 SmartMotor, Руководство пользователя

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Troubleshooting
Troubleshooting
The following table provides troubleshooting information for solving SmartMotor problems
that may be encountered when using PROFINET. For additional support resources, see the
Moog Animatics Support page at:
http://www.animatics.com/support.html
Issue Cause Solution
PROFINET Communication Issues
NOTE: Station Name, IP Address, Subnet Mask, and Gateway must be correct at
the PROFINET I/O controller.
No PROFINET
connection. Motor not powered. Check Drive Status LED. If LED is not lit,
check wiring.
Disconnected or
miswired connector, or
broken wiring between
slave and master. Check that connectors are correctly wired
and connected to motor. For details, see
PROFINET Motor Connectors and Pinouts
on page 16.
Motor nonvolatile
settings. Check that motor PROFINET Station name
is set, and that all motors have been
programmed with a unique station name.
Wrong type of cable. Check that cable is a PROFINET cable. For
details, see Cables and Diagram on page
17.
Wrong GSDML file. Verify that the correct GSDML file was
used to configure the master and connect
the slave motor as part of the PROFINET
network.
Command code Ack
and/or Response
code Ack is returning
as 255
Unknown command or
response code Check if command/response code is sup-
ported in this version of firmware
Mismatch of the
original vs. extended
packet size Verify that the controller/PLC has the
correct input/output data size set. Not all
possible combinations are supported. Both
input and output size must be the original
(14 bytes in and 6 bytes out), or both must
be the extended size (56 bytes in and 24
bytes out.)
Byte order of com-
mand / response code
or data is wrong. Check that the byte-order parameter is set
as intended.
Request in the incor-
rect response-request
area. Certain responses (response codes 214-
225) are only allowed in the first response
request section (0) of the extended packet
and not in responses 1-7.
Value out of range Check the data value, or related com-
mands such as EE address or variable
index for appropriate range of values.
Moog Animatics Class 6 PROFINET Guide Rev. D
Page 72 of 76