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EN 8

TROUBLESHOOTING GUIDE

Your washing machine is equipped with automatic safety functions which detect and diagnose faults at 

an early stage and allow you to react appropriately. These faults are frequently so minor that they can be 

removed within a few minutes.

Problem

Causes - Solutions - Tips

Appliance does not start,

no indicators are on

•  Plug is not properly inserted in socket.

•  Socket or fuse does not function correctly (use a table lamp or similar 

appliance to test it).

•  The washing machine is switched off automatically to save energy, 

before programme start or after programme end. To switch on the 

washing machine, turn the programme selector first to “Off/O” and then 

to the desired programme again.

Appliance does not start

although “Start(Pause)”

has been pressed

•  Door is not properly closed.

•  The “Child lock/Lock buttons” feature has been activated 

 (if 

available on your model). To unlock the buttons, push the two buttons 

marked with the key symbol simultaneously and hold them at least for 3 

seconds. The key symbol on the display disappears and the programme 

can be started.

Appliance stops during the

programme, and the

“Start(Pause)” indicator 

blinks

•  “Rinse hold” is activated. Press “

Start(Pause)

” to spin the laundry. 

For draining the water without spinning, select “Drain” programme (if 

available) or press the “Reset/Drain” button for at least 3 seconds.

•  Programme has been changed - reselect desired programme and press 

Start/Pause

”.

•  Programme has been interrupted and eventually door has been opened 

- close door and restart programme by pressing “

Start(Pause)

”.

•  The appliance’s safety system has been activated (see “Failure 

indicators” in your programme chart).

•  Water tap is not opened or water inlet hose is kinked or blocked (“Water 

tap closed” indicator blinks).

Detergent dispenser 

contains residues from

detergent and/or additives 

•  Water entering is not enough; the mesh filters of the water supply could 

be blocked (see “Care And Maintenance”).

Appliance vibrates during

spin cycle

•  Transport bolts have not been removed; 

before using the machine, it 

is imperative that the transport bolts are removed.

•  Appliance is not level / not standing firmly on all four feet (see separate 

“Installation Guide”).

Final spin results are poor

•  Unbalance during spinning prevented spin phase to protect the washing 

machine (see “Unbalance during spinning”).

•  Excessive foam formation prevented spinning; select and start “Rinse & 

Spin” programme. Avoid excessive detergent dosing (see “Detergents 

And Additives”).

•  “Spin” button has been set to a low spin speed.

Unbalance during spinning”
The “Spin/Drain”  indicator 

in the programme flow bar

blinks, or the spin speed on 

the display blinks, or the spin 

speed indicator blinks after 

the end of the programme 

(depending on the model).

The laundry is still very wet.

Unbalance of the laundry load during spinning prevented the spin phase

to avoid damages on the washing machine. This is why the laundry is still

very wet.

Reason for unbalance can be: small laundry loads (consisting of only few

quite big or absorbent items, e.g. towels), or big/heavy laundry items.

•  If possible avoid small laundry loads.

•  It is highly recommended that you add other laundry items of different-

sizes when washing a big or heavy piece of laundry.

If you want to spin the wet laundry, add more laundry items of different

sizes, and subsequently select and start the “Rinse & Spin” programme.

The washing machine is at a 

standstill for several minutes 

in the middle of a running 

programme; the wash 

programme seems not to 

proceed

Normal function of the washing machine used for optimizing the rinse 

phase. One reason for such a pause can be that you might have used too 

much detergent; the washing machine automatically interrupts the pro-

gramme to have the foam reduced. This standstill may be repeated several 

times until the foam reduction is sufficient to continue the wash cycle. If the 

foam persists, the red “Service” indicator will light up and the display shows 

“F18” or “Fod” - refer to the instructions concerning the “Service” indication 

on the next pages in this case.

Содержание MWBI6012

Страница 1: ...ode d emploi Gebruiksaanwijzing Istruzioni per l uso Brugsanvisning Bruksanvisning K ytt ohje Manual de utiliza o Instrucciones para el uso Instrukcje u ytkowania Haszn lati utas t s N vod k pou it N...

Страница 2: ...a b c 1 d e f g 2 3 4 5 6 7 8 9 11 10 13 14 12 B A...

Страница 3: ...maintenance works on the washing machine must not be carried out by children without being supervised Do not operate the washing machine at temperatures below 5 C For freestanding models if you want t...

Страница 4: ...oduct The symbol on the product or on the documents accompanying the product indicates that this appliance may not be treated as household waste Instead it shall be handed over to the applicable colle...

Страница 5: ...ccordance with the regulations of your local water company For models with one inlet valve cold water For models with two inlet valves cold AND hot water or cold water only see chapter Installation Gu...

Страница 6: ...delicacy Wash delicate articles separately use a special programme for Pure New Wool curtains and other delicates Always remove curtain glides or wash curtains with the glides inside a cotton bag Use...

Страница 7: ...ea ask for information from your water company Soft water requires less detergent than hard water Please note Too much detergent can result in excess foam formation which reduces washing efficiency If...

Страница 8: ...the kitchen plinth 14 Plug in the washing machine It is now ready for operation again CARE AND MAINTENANCE Always unplug the washing machine before doing any maintenance Cleaning the detergent dispens...

Страница 9: ...r After Sales Service or your specialist dealer A Pedestal Drawer which can be installed beneath your washing machine It raises your machine to allow for more comfortable loading and unloading as you...

Страница 10: ...And Maintenance Appliance vibrates during spin cycle Transport bolts have not been removed before using the machine it is imperative that the transport bolts are removed Appliance is not level not st...

Страница 11: ...Solutions Service from F03 to F43 except F18 and F24 Electrical module fault Push the Reset button for at least 3 seconds F24 May appear for very water soaking laundry or if you added too much laundry...

Страница 12: ...rs again contact our After Sales Service If your washing machine has no display check which of the previously described situations could be the origin of the fault and follow the corresponding instruc...

Страница 13: ...ds the appliance casing pict 19 20 CONNECT THE WATER INLET HOSE If the water inlet hose is not already installed screw by hand the bent end of the inlet hose to the valve on the washing machine s back...

Страница 14: ......

Страница 15: ...15 2cm 16 a b c d e f 17 18 19 20 21 22 23 24...

Страница 16: ...W10748646 EN 10 2014...

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