6
Installation Conditions Effective June 2018
The Monarch Scaleout is fully covered by a retrospective 3 year parts and 12 months labour
guarantee for installation within the hard water regions of mainland England as detailed
on Monarchs National Service Coverage Area, from date of original purchase. Installations
outside this area are automatically covered by a 3 year parts only ‘exchange’ warranty.
Definition and example of ‘Retrospective: If the resin fails at 30 months, then new resin will
be replaced under the 3 year guarantee but charged at 30/36ths of the replacement resin
cost, plus delivery, plus VAT.
PLEASE NOTE
This guarantee has the following conditions, and is not covered by the following.
1. Damage caused by high water pressure, we strongly recommend a 5 bar water pressure
limiting valve on the inlet to your water supply, where daytime water pressure exceeds a
static pressure of 3.5 bar (50psi).
2. This Scaleout is suitable for a mains water supply only.
3. Damage caused by a dirty mains water supply. The installation of a Monarch Debris
Filter - cost £99.60 inc VAT & postage - on the supply to your unit cancels this clause.
The majority of debris in water is caused by local authority work on the water main.
If notified in advance, by your local water authority, please put your unit onto ‘bypass’,
see Fig 5.
For Bypass
: Close both Inlet & Outlet valves, and open Bypass valve.
For Normal Service:
Open both Inlet & Outlet valves, and close the Bypass valve.
4. Call outs due to incorrect installation. If you have any queries when
installing your Scaleout, please call us on 01986 784759.
5. The use of any other hoses than those provided. Under no circumstances use washing
machine hoses.
6. The effect of aggressive water, the degradation and/or blinding of resin and/or chlorine
attack on resin.
7. Under no circumstances plumb in the unit in solid copper.
8. The installation kit is only covered by the OEM twelve-month parts ‘exchange’
warranty only.
9. Compensation as a result of cancelled appointments, damage caused by, or incorrect
installation of the unit. In the unlikely event of a fault, put the unit onto Bypass, see 3
above ref ‘For Bypass’ until an engineer calls.
THE ABOVE DOES NOT AFFECT YOUR STATUTORY RIGHTS
Min – Max Operating pressure
1.5 – 5 bar
Temperature
3 – 35ºC
pH
6.5 – 8.5
Max Iron content
0.3 mg/l
Max Manganese content
0/05 mg/l
Max Copper content
0.3 mg/l
Oil & Phosphates
Free
H2S
Free
Incoming Water Conditions
IMPORTANT
The XP unit must not be installed
where ambient temperature can
exceed 35ºC or where there is a
possibility of HOT WATER transfer
back through the system into the
unit. CAUTION should be exercised
where there is a possibility of
secondary water expansion from
the heating boiler back through
the system into the unit. In such
circumstances, you are advised to
fit a single check valve between the
unit and the boiler.
