12
8
Softener fails to
regenerate
8.1 Electrical service to unit has been
interrupted
Assure permanent electrical service
(check fuse, plug, chain or switch)
Check / reset time of day
8.2 Controller is not operating properly Replace controller
8.3 Defective valve drive motor
Replace drive motor
8.4 Improper programming
Check programming, reset as needed
9
Iron in softened
water
9.1 Iron content exceeds
recommended parameters
Add iron removal pre-filter system
9.2 Fouled resin bed
Check backwash, brine draw and brine
tank fill. Increase frequency of
regeneration. Increase backwash time
Ensure softener does not regenerate at
the same time the iron filter
backwashes.
10
Salt water in
service line
10.1 Plugged injector system
Clean injector and replace screen
10.2 Timer not operating properly
Replace timer
10.3 Foreign material in brine valve
Clean or replace brine valve
10.4 Foreign material in brine line flow
control
Clean brine line flow control
10.5 Low water pressure
Raise water pressure
10.6 Improper programming
Check programming, reset as needed
11
Softener fails to
draw brine
11.1 Drain line flow control is plugged Clean drain line flow control
11.2 Injector is plugged
Clean or replace injectors
11.3 Injector screen is plugged
Replace screen
11.4 Line pressure is too low
Increase line pressure (line pressure
must be at least 20 psi at all times)
11.5 Internal control leak
Replace seals and spacers and/or
piston assembly
11.6 Improper programming
Check programming, reset as needed
