11
5
Excessive water in
brine tank /
Softener running to
overflow
5.1 Plugged injector or screen.
Clean parts.
5.2 Foreign material in brine valve.
Clean parts.
5.3 Plugged drain line flow control
Clean flow control
5.4 Brine valve failure
Replace brine valve
5.5 Improper programming
Check programming and reset as
needed
5.6 Check injector assembly
Possible rolled / twisted O-Ring.
Replace.
6
Control cycles
continuously
6.1 Timer not operating properly
Replace timer
6.2 Faulty micro switches and/or
harness
Replace faulty micro switch harness
6.3 Faulty cycle cam operation
Replace cycle cam or reinstall
7
Flow to drain
continuously
7.1 Valve settings incorrect
Check valve settings
7.2 Foreign material in control valve.
Remove piston assembly and inspect
bore. Remove foreign material and
check control in various regeneration
positions
7.3 Internal control leak.
Replace seals, spacers, and piston
assembly.
7.4 Control valve jammed in
backwash, brine or rinse position
Replace piston and seals and spacers
7.5 Timer motor stopped or jammed
teeth
Replace timer motor and check all
gears for missing teeth
7.6 Timer not operating properly
Replace timer
7.7 Piston is stuck in position. Motor
may have failed or gears have jammed
or disengaged
Check for power to motor. Check for
loose wire. Check for jammed gears or
gears disengaged. Replace faulty
parts.
