21
10. Troubleshooting
Problem
Possible
cause/condition
Main Box
Function
Solution
A connected accessory
is not switching on
No power
Check flashing
power LED
Check all connections and the
supplying battery voltage / Re-
boot main box
Broken fuse
Fuse blow LED is
illuminated red
Check the load on that circuit and
replace the fuse
Live/earth in
wrong order
-
Check the polarity of the fitted
accessory
Re-Boot the main
box
No green
flashing power
LED
Remove main power cable for 10
seconds and then reconnect
Switch panel not
working
No power
-
Replace switch panel battery
Battery OK
-
Re-program the switch panel
Phone APP not
working/switching
Lost BLE
connection
-
1. Shut down APP and restart
2. Shut down APP on phone. Find
Bluetooth settings, find the main
box connection. Select ‘forget’
the Main box in the list.
Restart APP.
