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1  SERVO AMPLIFIER TROUBLESHOOTING
1.3  Handling methods for alarms/warnings

[AL. 19E_Network warning 2]

 • An error exists in the network settings.

[AL. 19E.1_Parameter automatic backup setting warning]

[AL. 19E.2_Control mode setting warning 2]

[AL. 19E.3_Safety communication setting warning]

Cause

Check/action method

Model

1.

An error was detected in the parameter 
automatic backup setting.

Check if the master station supports power interruption protection.
If power interruption protection is not supported, set [Pr. PN20] to "0" to disable 
the automatic backup function.

[JET-G]

Cause

Check/action method

Model

1.

An unsupported control mode was used.

Check if the control mode corresponds to the communication cycle.
For the correspondence between communication cycles and control modes, 
refer to "Function restrictions" in the User's Manual (Introduction).

[JET-G]

Cause

Check/action method

Model

1.

The safety communication setting of the 
controller has been enabled for a servo 
amplifier on which the safety communication 
has been disabled.

If not using the safety communication, disable the safety communication 
setting of the controller.
If using the safety communication, enable the safety communication setting of 
the servo amplifier.

[JET-G]

Содержание MELSERVO-JET MR-JET G Series

Страница 1: ...MR JET User s Manual Troubleshooting MR JET _G MR JET _G N1 Mitsubishi Electric AC Servo System ...

Страница 2: ......

Страница 3: ...pending on the interface of the servo amplifier For details refer to the User s Manual Introduction This manual covers the following servo amplifiers MR JET _G MR JET _G N1 In this manual the servo amplifier names are abbreviated as shown below Abbreviation Servo amplifier JET G MR JET _G MR JET _G N1 Rotary Servo Motor Linear Servo Motor Partner Encoder Function Adjustment Object Dictionary Troub...

Страница 4: ...values if necessary according to the following table Quantity SI metric unit U S customary unit Mass 1 kg 2 2046 lb Length 1 mm 0 03937 inch Torque 1 N m 141 6 oz inch Moment of inertia 1 10 4 kg m2 5 4675 oz inch2 Load thrust load axial load 1 N 0 2248 lbf Temperature N C 9 5 32 N F ...

Страница 5: ...AL 024_Main circuit error 29 AL 025_Absolute position erased 30 AL 027_Initial magnetic pole detection error 31 AL 028_Linear encoder error 2 33 AL 02A_Linear encoder error 1 34 AL 030_Regenerative error 35 AL 031_Overspeed 36 AL 032_Overcurrent 37 AL 033_Overvoltage 39 AL 035_Command frequency error 40 AL 037_Parameter error 41 AL 03A_Inrush current suppression circuit error 42 AL 042_Servo contr...

Страница 6: ...ase error 92 AL 188_Watchdog 2 93 AL 19E_Network warning 2 94 AL 1F8_Memory warning 1 95 1 4 Trouble which does not trigger an alarm warning 96 The display shows A unconnected to the controller 96 The display shows r 96 The display shows T 96 The display is off 97 The servo motor does not operate 97 The increase in the servo motor speed is insufficient or excessive 98 Vibration of servo motor at l...

Страница 7: ...5 CONTENTS REVISIONS 104 WARRANTY 105 TRADEMARKS 106 ...

Страница 8: ...tions The following alarms are not recorded in the alarm history AL 010 1 Voltage drop in the control circuit power AL 037 Parameter error With the exception of AL 0F0 Tough drive warning warnings are not recorded in the alarm history Alarms marked with in the Alarm deactivation column have the deactivation conditions shown in the following table Detail No Alarm deactivation condition 030 1 Approx...

Страница 9: ...the surrounding environment or with other devices When AL 025 Absolute position erased occurs perform homing again to prevent an unexpected operation To prevent malfunctions of the servo amplifier and servo motor do not deactivate the alarm repeatedly to resume if any of the following alarms occur Remove the cause of occurrence and allow 30 minutes or more for cooling then resume the operation AL ...

Страница 10: ...initial value The stop method can be changed from SD to DB with Pr PA04 EDB Stop with an electronic dynamic brake enabled only for specific servo motors Refer to Stop method at occurrence of alarms warnings in the following manual for the specific servo motors MR JET User s Manual Function Alarm deactivation After the cause of the alarm has been removed the alarm can be deactivated by using the me...

Страница 11: ...013 4 Alarm DB 013 5 Alarm DB 014 014 1 Alarm DB 014 2 Alarm DB 014 3 Alarm DB 014 4 Alarm DB 014 5 Alarm DB 014 8 Alarm DB 014 9 Alarm DB 014 C Alarm DB 016 016 1 Alarm DB 016 2 Alarm DB 016 3 Alarm DB 016 5 Alarm DB 016 6 Alarm DB 016 7 Alarm DB 016 A Alarm DB 016 B Alarm DB 016 C Alarm DB 016 D Alarm DB 016 E Alarm DB 016 F Alarm DB 017 017 1 Alarm DB 017 3 Alarm DB 017 4 Alarm DB 017 5 Alarm D...

Страница 12: ...027 7 Alarm DB 028 028 1 Alarm EDB 028 2 Alarm EDB 02A 02A 1 Alarm EDB 02A 2 Alarm EDB 02A 3 Alarm EDB 02A 4 Alarm EDB 02A 5 Alarm EDB 02A 6 Alarm EDB 02A 7 Alarm EDB 02A 8 Alarm EDB 030 030 1 Alarm DB 030 2 Alarm DB 030 3 Alarm DB 031 031 1 Alarm SD 032 032 1 Alarm DB 032 2 Alarm DB 032 3 Alarm DB 032 4 Alarm DB 033 033 1 Alarm EDB 035 035 1 Alarm SD 037 037 1 Alarm DB 037 2 Alarm DB 037 6 Alarm ...

Страница 13: ... 1 Alarm SD 052 3 Alarm SD 052 4 Alarm SD 052 5 Alarm EDB 052 6 Alarm SD 054 054 1 Alarm EDB 056 056 2 Alarm EDB 056 3 Alarm EDB 056 5 Alarm EDB 069 069 1 Alarm SD 069 2 Alarm SD 069 3 Alarm SD 069 4 Alarm SD 069 5 Alarm SD 069 6 Alarm SD 070 070 3 Alarm DB 076 076 2 Alarm DB 076 3 Alarm DB 086 086 1 Alarm SD 086 2 Alarm SD 086 3 Alarm SD 086 5 Alarm SD 086 6 Alarm SD 088 888 88888 088 1 088 888 8...

Страница 14: ... 8 Warning 099 9 Warning 09B 09B 1 Warning 09B 3 Warning 09B 4 Warning 09E 09E 2 Warning DB 09E 3 Warning DB 09E 4 Warning DB 09E 5 Warning DB 09E 6 Warning DB 09E 7 Warning DB 09E 8 Warning DB 09E 9 Warning DB 09E A Warning DB 09F 09F 1 Warning 09F 2 Warning 0E0 0E0 1 Warning 0E1 0E1 1 Warning 0E1 2 Warning 0E1 3 Warning 0E1 4 Warning 0E1 5 Warning 0E1 6 Warning 0E1 7 Warning 0E1 8 Warning 0E2 0E...

Страница 15: ... 6 Warning 0F3 0F3 1 Warning 0F4 0F4 6 Warning 0F4 7 Warning 118 118 1 Alarm DB 119 119 1 Alarm DB 119 2 Alarm DB 119 3 Alarm DB 119 4 Alarm DB 119 5 Alarm DB 119 6 Alarm DB 119 7 Alarm DB 119 8 Alarm DB 11A 11A 1 Alarm 11A 2 Alarm 11A 3 Alarm 130 130 1 Alarm DB 139 139 2 Alarm DB 188 188 1 Alarm DB 19E 19E 1 Warning 19E 2 Warning 19E 3 Warning 1E9 1E9 1 Warning 1F8 1F8 1 Warning 1F8 2 Warning No ...

Страница 16: ...correct Refer to Example power circuit connections in the following manual MR JET User s Manual Hardware Cause Check action method Model 1 The power connector is not properly connected Check the power supply wiring Refer to Example power circuit connections in the following manual MR JET User s Manual Hardware JET G 2 The voltage of the power supply is too low Check if the voltage of the power sup...

Страница 17: ...d network has its settable range and the values set with the rotary switches SW1 SW2 were set out of the range Check the settings of the rotary switches SW1 SW2 If the value set with the rotary switch does not match the actual value the servo amplifier may have malfunctioned Replace the servo amplifier Specifications on the setting of the rotary switches vary depending on each network Refer to Swi...

Страница 18: ...RAM error 8 Page 16 AL 012 1_RAM error 1 AL 012 9_For manufacturer setting Cause Check action method Model 1 An internal part of the servo amplifier has malfunctioned Noise from the power supply may have caused the failure Disconnect all cables except for those for the power supply then check the repeatability If the failure continues the servo amplifier may have malfunctioned Replace the servo am...

Страница 19: ...isconnect all cables except for those for the power supply then check the repeatability If the failure continues replace the servo amplifier JET G 2 A clock transmitted from the controller has an error Check if this alarm occurs when the servo amplifier is connected to the controller If the alarm occurs replace the controller 3 The servo amplifier of the next axis has malfunctioned Replace the ser...

Страница 20: ...had before the alarm occurrence then check if the problem occurs again JET G 2 There is a problem with the surrounding environment Check the power supply for noise If there is noise take countermeasures to reduce the noise Check if the connector has shorted Refer to Noise reduction techniques in the following manual MR JET User s Manual Hardware 3 The servo amplifier has malfunctioned Replace the ...

Страница 21: ... malfunctioned Replace the servo motor 6 There is a problem with the surrounding environment Check the power supply for noise If there is noise take countermeasures to reduce the noise Check if the connector has shorted Refer to Noise reduction techniques in the following manual MR JET User s Manual Hardware Cause Check action method Model 1 The encoder cable has been disconnected Check if the enc...

Страница 22: ...nication Process error 1 AL 016 D_Encoder initial communication Process error 4 Page 20 AL 016 A_Encoder initial communication Process error 1 AL 016 E_Encoder initial communication Process error 5 Page 20 AL 016 A_Encoder initial communication Process error 1 AL 016 F_Encoder initial communication Process error 6 Page 20 AL 016 A_Encoder initial communication Process error 1 Cause Check action me...

Страница 23: ...ned Replace the servo amplifier JET G 2 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement appropriate countermeasures for the cause If there is noise take countermeasures to reduce the noise Refer to Noise reduction techniques in the following manual MR JET User s Manual Hardware Cause Check action method Model 1 There is a p...

Страница 24: ...ause Check action method Model 1 The Flash ROM has malfunctioned Noise from the power supply may have caused the failure Disconnect all cables except for those for the power supply then check the repeatability If the failure continues replace the servo amplifier JET G 2 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement approp...

Страница 25: ...n method Model 1 The combination of the servo motor being used and the setting of Pr PA01 1 Operation mode selection is not appropriate Check the Pr PA01 1 setting JET G Cause Check action method Model 1 The servo amplifier has malfunctioned Replace the servo amplifier JET G Cause Check action method Model 1 The servo motor that was connected at the startup of the absolute position detection syste...

Страница 26: ...ction method Model 1 The encoder has malfunctioned Replace the servo motor JET G 2 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement appropriate countermeasures for the cause If there is noise take countermeasures to reduce the noise Refer to Noise reduction techniques in the following manual MR JET User s Manual Hardware ...

Страница 27: ...heck action method Model 1 An incompatible servo motor was connected to the servo amplifier Refer to Servo amplifier motor combinations in the following manual MR JET User s Manual Hardware JET G 2 The firmware version of the servo amplifier does not support the servo motor Refer to Servo amplifier motor combinations in the following manual MR JET User s Manual Hardware 3 The encoder has malfuncti...

Страница 28: ...od two wire type four wire type JET G Pr PC04 3 Encoder cable communication method selection 4 The servo amplifier has malfunctioned Replace the servo amplifier 5 The encoder has malfunctioned Replace the servo motor 6 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement appropriate countermeasures for the cause If there is nois...

Страница 29: ...d to the ground plate of the connector 4 If an A B Z phase differential output type encoder is being used the servo parameter settings are incorrect 5 The servo amplifier has malfunctioned 6 The encoder has malfunctioned 7 There is a problem with the surrounding environment Cause Check action method Model 1 If an A B Z phase differential output type encoder is being used the wiring of the encoder ...

Страница 30: ...uction techniques in the following manual MR JET User s Manual Hardware Cause Check action method Model 1 The encoder has malfunctioned Replace the servo motor JET G 2 The external conductor of the encoder cable is not connected to the ground plate of the connector Check if the external conductor of the encoder cable is connected to the ground plate of the connector Refer to Shielding CN2 side con...

Страница 31: ...combination Check if the combination of the regenerative resistor regenerative option and the servo amplifier is correct as specified Refer to Regenerative option in the following manual MR JET User s Manual Hardware 7 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement appropriate countermeasures for the cause If there is nois...

Страница 32: ...d in the left column check that the battery is mounted correctly before homing 4 The battery voltage is too low The battery is exhausted Check the battery voltage with a tester If the voltage is lower than 3 V DC replace the battery then execute homing 5 The voltage dropped considerably in the encoder cable wired to the battery Check if the recommended wires are being used for the encoder cable If...

Страница 33: ...d linear servo motor direction in the following manual MR JET User s Manual Hardware 5 The direct current exciting voltage level is too low When in position detection method Check if the travel distance in the magnetic pole detection is small If the travel distance is small set a larger value in Pr PL09 Magnetic pole detection Voltage level When in minute position detection method Check if the tra...

Страница 34: ...Position deviation error Page 31 AL 027 1_Initial magnetic pole detection Abnormal termination AL 027 7_Initial magnetic pole detection Current error Page 31 AL 027 1_Initial magnetic pole detection Abnormal termination Cause Check action method Model 1 In the magnetic pole detection both limit switches are turned off Check the limit switch status If both of the limit switches are turned off turn ...

Страница 35: ...al error Page 33 AL 028 1_Linear encoder environmental error Cause Check action method Model 1 The ambient temperature of the linear encoder is outside of specifications Check the ambient temperature and the specifications of the linear encoder JET G 2 The signal level of the linear encoder dropped Check the mounting condition of the linear encoder 3 The temperature detection circuit of the linear...

Страница 36: ...near encoder error 1 1 Cause Check action method Model 1 There is a problem with the way that the linear encoder and the head are mounted Adjust the positions of the linear encoder and the head JET G 2 The external conductor of the encoder cable is not connected to the ground plate of the connector Check if the external conductor of the encoder cable is connected to the ground plate of the connect...

Страница 37: ...manual MR JET User s Manual Hardware 4 The power supply voltage is too high Check if the voltage of the input power supply exceeds the upper limit of the permissible voltage If the power supply voltage exceeds the upper limit reduce the power supply voltage 200 V class 264 V AC 5 The regenerative power is too large Check whether the regenerative load ratio exceeds the upper limit value when the al...

Страница 38: ...e load 5 The servo system is unstable and oscillating Check if the servo motor is oscillating If the servo motor is oscillating adjust the servo gain or reduce the load 6 The velocity waveform overshot Check if the velocity waveform has overshot because of the short acceleration deceleration time constant If the velocity waveform has overshot increase the acceleration deceleration time constant 7 ...

Страница 39: ... servo motor power cable or the encoder cable is incorrect Check the connection destination of the motor power cable or encoder cable Refer to Example power circuit connections in the following manual MR JET User s Manual Hardware 8 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement appropriate countermeasures for the cause If...

Страница 40: ...t detected at hardware detection circuit during a stop Page 37 AL 032 1_Overcurrent detected at hardware detection circuit during operation AL 032 4_Overcurrent detected at software detection function during a stop Page 37 AL 032 2_Overcurrent detected by software detection process during operation ...

Страница 41: ...ance value is abnormal take corrective actions as follows When using a built in regenerative resistor replace the servo amplifier When using a regenerative option replace the regenerative option Refer to Regenerative option in the following manual MR JET User s Manual Hardware 4 The regeneration capacity is insufficient Set a longer deceleration time constant then check the repeatability If the er...

Страница 42: ...xceeds the maximum speed review the operation pattern To change the judgment value used to the permissible speed change the setting of Pr PA28 4 Speed range limit selection JET G 2 The controller has malfunctioned Replace the controller 3 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement appropriate countermeasures for the ca...

Страница 43: ...istent combination of servo parameters has been set JET G Check the servo parameter error No and review the setting value of the servo parameter on the alarm display screen of MR Configurator2 or with another method JET G Cause Check action method Model 1 Mismatching with the saved parameters occurred because of the error in writing parameters JET G Check the servo parameter error No on the alarm ...

Страница 44: ...AL 03A_Inrush current suppression circuit error The inrush current suppression circuit error was detected AL 03A 1_Inrush current suppression circuit error Cause Check action method Model 1 The inrush current suppressor circuit has malfunctioned Replace the servo amplifier JET G ...

Страница 45: ...e 6 The setting value of the position deviation error detection level is too low Check the value of the droop pulses If the deviation is too large review the operation status Review the setting of Pr PL05 Position deviation error detection level as required Cause Check action method Model 1 Pr PA17 Servo motor series setting and Pr PA18 Servo motor type setting were not set based on the servo moto...

Страница 46: ...ncoder and the linear servo motor Change the setting of Encoder pulse count polarity selection as required JET G Pr PC27 0 Encoder pulse count polarity selection Refer to Setting of linear encoder direction and linear servo motor direction in the following manual MR JET User s Manual Hardware 4 The connection of the servo motor is incorrect Check the wiring Refer to SIGNALS AND WIRING in the follo...

Страница 47: ... temperature exceeds the specified value lower the ambient temperature JET G 2 The servo amplifier does not meet the specifications of close mounting Check the specifications of close mounting Refer to Mounting direction and clearances in the following manual MR JET User s Manual Hardware 3 The power was turned on and off repeatedly under the overload status Check if the overload status occurred f...

Страница 48: ...ion method Model 1 The ambient temperature of the servo motor has exceeded the specified value Check the ambient temperature of the servo motor If the ambient temperature exceeds the specified value lower the ambient temperature Refer to Environment in the following manual Rotary Servo Motor User s Manual HG KNS HG SNS Refer to Environment in the Linear Servo Motor User s Manual JET G 2 The servo ...

Страница 49: ...s warnings 47 1 AL 046 7_Abnormal temperature of servo motor 5 Cause Check action method Model 1 The values of the servo parameters for manufacturer setting were changed Restore the values of the servo parameters for manufacturer setting to the initial values JET G ...

Страница 50: ...use Check action method Model 1 A foreign object was caught in the cooling fan Check if a foreign object is caught in the cooling fan If a foreign object is found remove it JET G 2 The cooling fan has reached the end of its service life Replace the cooling fan Cause Check action method Model 1 A foreign object was caught in the cooling fan Check if a foreign object is caught in the cooling fan If ...

Страница 51: ...tor with a larger capacity servo motor 5 The servo system is unstable and resonating Adjust gain so the resonance does not occur Refer to the following manual MR JET User s Manual Adjustment 6 The servo amplifier has malfunctioned Replace the servo amplifier 7 The encoder has malfunctioned Replace the servo motor Cause Check action method Model 1 A moving part collided against the machine Review t...

Страница 52: ...andling methods for alarms warnings AL 050 5_Thermal overload error 2 during a stop Page 49 AL 050 4_Thermal overload error 1 during a stop AL 050 6_Thermal overload error 4 during a stop Page 49 AL 050 4_Thermal overload error 1 during a stop ...

Страница 53: ... incorrect Check if the encoder cable is connected correctly 4 The torque is insufficient Check the peak load ratio If the torque is saturated reduce the load or review the operation pattern Alternatively replace the servo motor with a larger capacity servo motor 5 The servo amplifier has malfunctioned Replace the servo amplifier 6 The encoder has malfunctioned Replace the servo motor Cause Check ...

Страница 54: ...etic brake has been released during operation 7 The torque is insufficient Check the peak load ratio If the torque is saturated reduce the load or review the operation pattern Alternatively replace the servo motor with a larger capacity servo motor 8 The power supply voltage has dropped If the bus voltage is too low review the power supply voltage and power supply capacity 9 Acceleration time cons...

Страница 55: ...is not rotated by an external force JET G 2 When the servo motor was rotating servo on was executed Turn servo on when the servo motor stops 3 The controller has malfunctioned Replace the controller then check the repeatability 4 The encoder or the servo motor has malfunctioned Replace the servo motor or linear encoder then check the repeatability 5 The servo amplifier has malfunctioned Replace th...

Страница 56: ...2 If the torque ripple is vibrating adjust the servo gain with the auto tuning Set the machine resonance suppression filter JET G 2 The resonance frequency has changed due to aging Measure the resonance frequency of the equipment and compare the value with the setting value of the machine resonance suppression filter If the resonance frequency of the equipment and the value of the filter differs c...

Страница 57: ... constant at forced stop JET G 2 The torque limit has been enabled If the torque has been limited review the torque limit value 3 The servo system is unstable and oscillating Check the torque ripple with MR Configurator2 If the torque ripple is vibrating adjust the servo gain with the auto tuning Set the machine resonance suppression filter 4 The encoder has malfunctioned Replace the servo motor C...

Страница 58: ...32 bits Set the command position correctly JET G 2 The command position has exceeded 30 bits from the software limit setting value Check the software limit Pr PT15 Software position limit Pr PT17 Software position limit 3 The controller has malfunctioned Replace the controller 4 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and impleme...

Страница 59: ...n pattern so that the command does not exceed 30 bits JET G 2 The upper stroke limit switch is not wired or the switch is positioned incorrectly Check if the limit switch is connected correctly or if the switch is positioned incorrectly 3 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement appropriate countermeasures for the ca...

Страница 60: ... communication error between the load side encoder and servo amplifier AL 070 3_Load side encoder initial communication Receive data error 3 Cause Check action method Model 1 The values of the servo parameters for manufacturer setting were changed Restore the values of the servo parameters for manufacturer setting to the initial values JET G ...

Страница 61: ...or 3 Cause Check action method Model 1 The values of the servo parameters for manufacturer setting were changed Restore the values of the servo parameters for manufacturer setting to the initial values JET G Cause Check action method Model 1 The values of the servo parameters for manufacturer setting were changed Restore the values of the servo parameters for manufacturer setting to the initial va...

Страница 62: ...correct procedure Check if the network was disconnected by a correct procedure for each type of network Refer to Disconnecting the communication or Network disconnection procedure in the User s Manual Communication function 6 Data transmission from the controller was interrupted for a certain time Check if data transmission from the controller has not been interrupted If the data transmission has ...

Страница 63: ... 1 AL 088 2_Watchdog 1 2 Page 61 AL 088 1_Watchdog 1 1 AL 088_Watchdog 1 1 AL 888_Watchdog 1 1 AL 88888_Watchdog 1 1 AL 088 4_Watchdog 1 4 Page 61 AL 088 1_Watchdog 1 1 AL 088_Watchdog 1 1 AL 888_Watchdog 1 1 AL 88888_Watchdog 1 1 AL 088 8_Watchdog 1 8 Page 61 AL 088 1_Watchdog 1 1 AL 088_Watchdog 1 1 AL 888_Watchdog 1 1 AL 88888_Watchdog 1 1 Cause Check action method Model 1 An internal part of t...

Страница 64: ...ipment are incorrect Check the settings of the personal computer and other equipment JET G Cause Check action method Model 1 An unsupported character was transmitted Check the character code at the time of transmission If an unsupported character was transmitted correct the transmission data JET G 2 The communication protocol has a problem Check if the transmission data complies with the communica...

Страница 65: ...proximity dog was not connected to DOG Check if the proximity dog is connected correctly Check the status of the input signal on the I O monitor screen of MR Configurator2 JET G 2 The stroke limit was detected after homing was started Check if the stroke limit switch is connected correctly to the servo amplifier or check if the stroke limit has been reached 3 Deceleration from the homing speed to ...

Страница 66: ... The ambient temperature of the servo amplifier exceeded the specified value 55 C Lower the ambient temperature JET G 2 The servo amplifier does not meet the specifications of close mounting Check the specifications of close mounting Refer to Mounting direction and clearances in the following manual MR JET User s Manual Hardware 3 Cooling performance has deteriorated due to clogging of the heat si...

Страница 67: ...ry voltage is too low The battery is exhausted Check the battery voltage with a tester If the voltage is lower than 3 1 V DC replace the battery 4 There is a problem with the encoder cable Check if the BAT wiring of the encoder cable has been disconnected or has shorted 5 The servo amplifier has malfunctioned Replace the servo amplifier then check the repeatability 6 The encoder has malfunctioned ...

Страница 68: ...n method Model 1 During homing INP In position did not turn on within the specified time Adjust gains so that the droop pulses are set within the In position range Remove the cause of droop pulse occurrence then perform homing JET G Cause Check action method Model 1 A command was input during homing Ensure that a command is not input during homing JET G 2 Creep speed is too high Decelerate the cre...

Страница 69: ...ers has been reached AL 098 1_Forward rotation side software stroke limit reached AL 098 2_Reverse rotation side software stroke limit reached Page 67 AL 098 1_Forward rotation side software stroke limit reached Cause Check action method Model 1 The software position limit was set within the actual operation range Check if Pr PT15 and Pr PT17 are set correctly JET G ...

Страница 70: ...he status of the input signal can be confirmed on the I O monitor screen of MR Configurator2 JET G 2 The reverse rotation stroke end was exceeded during driving Check the operation pattern 3 The limit switch has malfunctioned The sensor has not been adjusted correctly Check if the limit switch is functioning correctly or if the sensor has been adjusted correctly Cause Check action method Model 1 T...

Страница 71: ...FIER TROUBLESHOOTING 1 3 Handling methods for alarms warnings 69 1 AL 099 8_Upper stroke limit off 2 Page 68 AL 099 4_Upper stroke limit off AL 099 9_Lower stroke limit off 2 Page 68 AL 099 5_Lower stroke limit off ...

Страница 72: ...rque limit value 5 A moving part collided against the machine Review the operation pattern to avoid collision 6 The torque is insufficient Check the peak load ratio If the torque is saturated reduce the load or review the operation pattern Alternatively replace the servo motor with a larger capacity servo motor 7 The power supply voltage has dropped If the bus voltage is too low review the power s...

Страница 73: ... JET G Cause Check action method Model 1 There is an error on the parameter file of the parameter automatic setting Replace the parameter automatic setting file JET G 2 The processing of the automatic parameter setting was interrupted Perform AL 086 1 check method Cause Check action method Model 1 An unsupported communication cycle was set Review the settings on the master side JET G Cause Check a...

Страница 74: ...tion cycle currently in use have been selected Check the servo parameters and change the communication cycle to one that is compatible with the set control mode and functions For the function restrictions of the network communication cycle refer to Function restrictions in the User s Manual Introduction JET G 2 The values of the servo parameters for manufacturer setting were changed Restore the va...

Страница 75: ... battery voltage is too low The battery is exhausted Check the voltage of the battery with a tester and if the voltage is lower than 4 9 V DC replace the battery 3 There is a problem with the encoder cable Check if the BAT wiring of the encoder cable has been disconnected or has shorted 4 The servo amplifier has malfunctioned Replace the servo amplifier then check the repeatability 5 The encoder h...

Страница 76: ...or alarms warnings AL 0E0_Excessive regeneration warning AL 030 1 Regenerative heat error may occur AL 0E0 1_Excessive regeneration warning Cause Check action method Model 1 The regenerative load ratio exceeded 85 Page 35 AL 030 1_Regenerative heat error JET G ...

Страница 77: ...n Page 49 AL 050 2_Thermal overload error 2 during operation JET G Cause Check action method Model 1 The load was over 85 of the alarm trigger level of AL 051 1 Thermal overload error 3 during operation Page 51 AL 051 1_Thermal overload error 3 during operation JET G Cause Check action method Model 1 The load was over 85 of the alarm trigger level of AL 050 3 Thermal overload error 4 during operat...

Страница 78: ...r alarms warnings AL 0E1 8_Thermal overload warning 4 during a stop Cause Check action method Model 1 The load was over 85 of the alarm trigger level of AL 050 6 Thermal overload error 4 during a stop Page 50 AL 050 6_Thermal overload error 4 during a stop JET G ...

Страница 79: ...0E2 2_Servo motor temperature warning 2 Cause Check action method Model 1 The temperature of the servo motor reached 85 of the occurrence level of AL 046 2 Servo motor overheat Page 46 AL 046 2_Abnormal temperature of servo motor 2 JET G Cause Check action method Model 1 The temperature inside of the servo motor has reached a warning level Page 46 AL 046 1_Abnormal temperature of servo motor 1 JET...

Страница 80: ...ing Cause Check action method Model 1 In the absolute position system the travel distance from the home position became 32768 rev or more Review the operation range After the power is cycled perform homing again JET G Cause Check action method Model 1 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement appropriate countermeasur...

Страница 81: ... or EM1 Forced stop 1 was turned off AL 0E6 1_Forced stop warning Cause Check action method Model 1 EM2 EM1 was turned off After ensuring safety turn EM2 EM1 on JET G 2 An external 24 V DC power supply has not been inputted Input the external 24 V DC power supply 3 The servo amplifier has malfunctioned Replace the servo amplifier ...

Страница 82: ...d warning AL 0E8 2_Cooling fan stop Page 80 AL 0E8 1_Decreased cooling fan speed warning Cause Check action method Model 1 A foreign object was caught in the cooling fan Remove the foreign object JET G 2 The cooling fan has reached the end of its service life Check the total of the power on time of the servo amplifier If the service life of the cooling fan is exceeded replace the servo amplifier o...

Страница 83: ...The servo on command was input with the power supply off Turn on the power 3 The power supply wiring may have been disconnected Connect the power supply 4 The power supply capacity is insufficient Check if the specified power supply capacity is satisfied 5 Main circuit capacitor has deteriorated After checking the operation time and ambient temperature replace the servo amplifier if the main circu...

Страница 84: ...2 Operation was repeated with a high load ratio while the servo motor shaft was not rotating AL 0EC 1_Overload warning 2 Cause Check action method Model 1 The load is excessive or the capacity is insufficient Reduce the load Alternatively replace the servo motor with a larger capacity servo motor JET G ...

Страница 85: ...rvo motor exceeded the rated output and that status continued steadily AL 0ED 1_Output watt excess warning Cause Check action method Model 1 The output wattage of the servo motor speed torque steadily exceeds 120 of the rated output Reduce the servo motor speed Reduce the load Alternatively replace the servo motor with a larger capacity servo motor JET G ...

Страница 86: ...Vibration tough drive warning Cause Check action method Model 1 The power supply voltage has dropped Page 14 AL 010 1_Voltage drop in the control circuit power JET G Cause Check action method Model 1 The setting value of the machine resonance suppression filter was changed due to a machine resonance Set the machine resonance suppression filter Check the machine status for loose screws and other pr...

Страница 87: ...Page 85 AL 0F2 1_Drive recorder warning 1 AL 0F2 5_Drive recorder warning 5 Page 85 AL 0F2 1_Drive recorder warning 1 AL 0F2 6_Drive recorder warning 6 Page 85 AL 0F2 1_Drive recorder warning 1 Cause Check action method Model 1 There is an error in the drive recorder data Check if clearing the alarm history of the drive recorder with MR Configurator2 disables the warning JET G 2 There is a memory ...

Страница 88: ...ROUBLESHOOTING 1 3 Handling methods for alarms warnings AL 0F3_Oscillation detection warning The oscillation of the servo motor was detected AL 0F3 1_Oscillation detection warning Page 54 AL 054 1_Oscillation detection error ...

Страница 89: ...ime constant setting range error warning Cause Check action method Model 1 The acceleration time constant was set outside of the setting range Set Pr PT49 Speed acceleration time constant correctly then cancel the warning by turning on C_ORST Operation alarm reset JET G Cause Check action method Model 1 The deceleration time constant was set outside of the setting range Set Pr PT50 Speed decelerat...

Страница 90: ...tion mode AL 118 1_Encoder communication circuit diagnosis in progress Cause Check action method Model 1 The servo amplifier is in the encoder communication circuit diagnosis mode Cancel the encoder communication circuit diagnosis mode Refer to Encoder communication diagnosis function in the following manual MR JET User s Manual Function JET G ...

Страница 91: ...ques in the following manual MR JET User s Manual Hardware JET G 2 An internal part of the servo amplifier has malfunctioned Replace the servo amplifier Cause Check action method Model 1 The free memory space is insufficient Delete unnecessary files to free up the memory If no files can be deleted make a backup of necessary data such as parameters then initialize the servo amplifier and check the ...

Страница 92: ... Cause Check action method Model 1 A file with an extension other than mmd2 was written as the servo motor constant file Delete the written file then write another file with the extension mmd2 For details of actions to be taken contact your local sales office JET G 2 There is a problem with the surrounding environment Check the noise ambient temperature and other conditions and implement appropria...

Страница 93: ...manual MR JET User s Manual Hardware 3 The regenerative resistor regenerative option and the servo amplifier are connected in a wrong combination Check the combination of the regenerative resistor regenerative option and the servo amplifier Refer to Regenerative option in the following manual MR JET User s Manual Hardware 4 The power supply voltage is too high Check if the voltage of the input pow...

Страница 94: ...eck action method Model 1 An open phase occurred in the servo motor power line Check that the servo motor power line is connected with the servo amplifier Check that the servo motor power supply is connected with the servo amplifier Check if the servo motor power line is closed If the servo motor power line is open replace the servo motor power line JET G 2 The winding inside the servo motor is di...

Страница 95: ...ethods for alarms warnings 93 1 AL 188_Watchdog 2 The CPU or other component parts have malfunctioned AL 188 1_Watchdog 2 1 Cause Check action method Model 1 An internal part of the servo amplifier has malfunctioned Replace the servo amplifier JET G ...

Страница 96: ...20 to 0 to disable the automatic backup function JET G Cause Check action method Model 1 An unsupported control mode was used Check if the control mode corresponds to the communication cycle For the correspondence between communication cycles and control modes refer to Function restrictions in the User s Manual Introduction JET G Cause Check action method Model 1 The safety communication setting o...

Страница 97: ...ncy warning enable disable selection The memory may be broken if the memory is used continuously while Pr PF02 4 is disabled JET G Cause Check action method Model 1 The available free space in the memory is insufficient Delete unnecessary files to free up the memory If no files can be deleted make a backup of necessary data such as parameters then initialize the servo amplifier Refer to Servo ampl...

Страница 98: ...e device between the controller and servo amplifier has been turned off Turn on the power of the device between the controller and servo amplifier 3 The amplifier less operation function of the controller is enabled Cancel the amplifier less operation function of the controller 4 An Ethernet cable was disconnected Replace the Ethernet cable Check if the connector CN1A CN1B is disconnected 5 An inc...

Страница 99: ... 0 Motor less operation selection 5 The torque is insufficient for the large load Check the instantaneous torque with MR Configurator2 If the torque reaches the maximum torque or the torque limit value reduce the load or replace the servo motor with a larger capacity servo motor 6 An unintended torque limit has been enabled Cancel the torque limit 7 The setting value for the torque limit is incorr...

Страница 100: ... command from the controller is unstable Review the command from the controller Check if the Ethernet cable is disconnected or has other problems 3 When the servo motor stops torque at acceleration deceleration overshoots exceeding the limit of the servo motor If the torque at acceleration deceleration reaches the maximum torque reduce the generated torque by increasing the acceleration decelerati...

Страница 101: ... 9 The eccentricity due to a core gap is too large Check the mounting accuracy of the servo motor and machine 10 A load for the shaft of the servo motor is too large Make the load for the shaft of the servo motor equal to or less than the permissible load of the servo motor Refer to Standard specifications list in the following manual Rotary Servo Motor User s Manual HG KNS HG SNS 11 An external v...

Страница 102: ...load moment of inertia or load mass If the value does not match set the parameter correctly 3 The maximum torque is insufficient due to the excessive load or the capacity of the servo motor is insufficient Check the instantaneous torque on the status display Check if the torque reaches the torque limit value Keep the torque outside the torque limit value by increasing the acceleration deceleration...

Страница 103: ... proximity dog switch Adjust the mounting of the proximity dog switch 4 The program on the controller side is incorrect Review the program on the controller side such as home position address settings and sequence programs Possible cause Check action method Model 1 The electronic gear or the feed length multiplication is incorrect Review the setting of the electronic gear or the feed length multip...

Страница 104: ... min by an external force Possible cause Check action method Model 1 The communication settings are incorrect Check the communication settings such as the baud rate and ports JET G 2 The model being connected differs from the model set in the model selection Check if the model selection has been set correctly 3 The driver has been set incorrectly Refer to PRECAUTIONS FOR COMMUNICATING WITH THE SER...

Страница 105: ...eeded the permissible load to motor inertia Reduce the load JET G 2 The electromagnetic brake malfunctioned as the brake reached the end of its service life Remove the servo motor and all the wiring from the machine and check if the servo motor shaft can be rotated by the hands If the motor rotates the brake has a failure Replace the servo motor Refer to Characteristics of electromagnetic brake in...

Страница 106: ...483ENG B Alarms and warnings related to the following functions are added Linear servo motor control mode profile mode This manual confers no industrial property rights or any rights of any other kind nor does it confer any patent licenses Mitsubishi Electric Corporation cannot be held responsible for any problems involving industrial property rights which may occur as a result of using the conten...

Страница 107: ...ou acknowledge we are not responsible for 2 Term of warranty after the stop of production 1 We may accept the repair at charge for another seven 7 years after the production of the product is discontinued The announcement of the stop of production for each model can be seen in our Sales and Service etc 2 Please note that the Product including its spare parts cannot be ordered after its stop of pro...

Страница 108: ...trademark or registered trademark of Mitsubishi Electric Corporation in Japan and or other countries All other product names and company names are trademarks or registered trademarks of their respective companies IB NA 0300483ENG B ...

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Страница 110: ...notice When exported from Japan this manual does not require application to the Ministry of Economy Trade and Industry for service transaction permission HEAD OFFICE TOKYO BUILDING 2 7 3 MARUNOUCHI CHIYODA KU TOKYO 100 8310 JAPAN NAGOYA WORKS 1 14 YADA MINAMI 5 CHOME HIGASHI KU NAGOYA JAPAN ...

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