Flashing on Trunks
31
Flashing on Trunks
A trunk flash is a signal sent to another telephone system to do something such as place a call
on hold. You may need to use this feature when you have a call from another PABX in your
own company network, and you want to transfer it to the originating PABX or to a third one.
You can flash only when you are talking on a trunk to another trunk in a two-party call.
To flash on a trunk for further dialing:
1.
Press
[F
LASH
]
.
2.
Dial the required number.
3.
Press
Release
.
Answering a Call with Night Service Enabled
When the console is in Night Service, incoming calls ring night bells or some other night
answering point. These calls can still be answered from the console even though they do not
ring the console bell.
The night answer point is programmed at the system level. If required, you can change the
night answering point for individual trunks from the console. For more information, see page 43.
To answer a call when the console is in Night Service:
•
Press
[N
IGHT
B
ELL
]
.
Using Directed Call Pickup
Directed Call Pickup allows you to answer a call ringing at an extension. You can also use this
feature to retrieve a call that you transferred to the wrong extension.
To pick up a call ringing at an extension:
1.
Dial the Directed Call Pickup code. (Your communications department can provide the
code.)
2.
Dial the extension number of the ringing extension.
3.
Speak to the calling party.
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