LB0261 Rev A 01/2018
© Miramar Labs, Inc. 2018, Confidential Information of Miramar Labs, Inc.
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Touchscreen GUI Pop-up Error
Codes
What To Do
A22, A24 and A25
bioTip Attachment Issue
Remove bioTip, rotate 180° degrees, and reattach using firm, even
pressure. If error persists, replace with a new bioTip.
V03, V04 and V06
Vacuum related error conditions
Clear the error and continue, but on the next placement, check to
verify “skirt” on the bioTip is making complete contact with skin (no
gaps). If error persists, remove the bioTip and reattach. If error still
persists, discontinue use and contact Miramar Labs Customer
Service.
W01
Water level is low.
Add deionized or distilled water until level is well above water filter.
If error persists, discontinue use and contact Miramar Labs
Customer Service.
W03
Air in the cooling system
Attempt to clear the error and continue. If error persists, power off
system and replace Handpiece with priming connector and run
auto-prime. If auto-prime passes, turn off system and reattach
Handpiece. If auto-prime does not pass, call Miramar Labs
Customer Service.
W06 followed by Temperature Wait Pop Up
Room temperature is too warm (>79°F)
Bring room temperature down or open door and place fan in
doorway to the room to increase circulation.
Or
Air intake is blocked with debris (ie: paper, dust, etc.)
Remove external air filter to check for lint and remove. Resume
system use and if error persists, discontinue use of the system and
contact Miramar Labs Customer Service.
W08
Water level is low due to unprimed new Handpiece.
You will need to add approximately 40ml of deionized or distilled
water to fill the Handpiece. If needed, fill until the level of water is
slighly above the inlet filter. Clear the error and continue to keep
the level of water above the filter until the pump circulates water
through the system (approximately 99 seconds).
Red Exclamation (Screen 21)
bioTip used or invalid bioTip
Use new bioTip.
Red Hourglass (Screen 21)
bioTip expired
Use a new bioTip.
All other errors not listed in above table.
Miscellaneous error conditions
Basic Error Recovery
