
Troubleshooting
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Troubleshooting
Although the magicolor 2200 is designed to be highly reliable, you may occasionally
experience a problem. The following helps you to identify the cause of the possible
installation problems and suggests some solutions related to installation. For detailed
troubleshooting information, refer to “Troubleshooting” in the User’s Guide.
Solving Problems during Installation
Symptom
Cause
Solution
No lights or
messages
appear on
the control
panel.
There is no power sup-
plied to the AC outlet.
Make sure there is power supplied to the AC outlet.
The power cord is not
plugged in securely into
both the power outlet and
the printer.
Make sure the power cord in plugged in securely both at
the power outlet and the printer.
The printer power switch is
not in the On (I) position.
Turn the printer power switch to the On (I) position.
The line voltage from the
power outlet doesn’t match
the printer’s power require-
ments.
Make sure the line voltage matches the printer’s power
requirements.
You can’t
print a status
page.
Is the printer off line before
you try to enter the Admin-
istration/Special Pages/
Print Status menu?
Turn the printer off line before printing a status page.
The tray does not have
media.
Check that the media trays are loaded with media, in
place and secure.
The printer’s covers aren’t
closed securely.
Make sure the front and top covers are closed securely.
Close all covers gently to avoid jarring the printer. Make
sure the waste toner pack in installed correctly.
There is a media jam.
Check for a media jam.