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Technical Service

Contact in the event of a fault

In the event of a fault which you cannot
remedy yourself, please contact your
Miele dealer or Miele Service.

Contact information for Miele Service
can be found at the end of this
document.

Please quote the model identifier and
serial number of your appliance (SN)
when contacting Miele Service. This
information can be found on the data
plate.

The data plate is found above the
porthole glass when the door is
opened.

Optional accessories

Optional spare parts and accessories
for this washing machine are available
from Miele.

Warranty

For further information, please refer to
your warranty booklet.

Содержание WXR 860

Страница 1: ...Instructions Washing machine It is essential to read these operating instructions before installation or use of this appliance This prevents both personal injury and damage to the appliance en CA M Nr 11 669 430 ...

Страница 2: ...ele home 20 3 Setting the clock format 21 4 Removing the shipping struts 21 5 Commissioning TwinDos 22 Determining the water hardness 22 6 Starting the calibration program 25 1 Preparing the laundry 26 2 Selecting a program 27 3 Selecting program settings 28 4 Loading the washing machine 30 5 Adding detergent 31 TwinDos 31 TwinDos 31 Detergent dispenser drawer 33 Using chlorine bleach 33 Adding po...

Страница 3: ...ng a program 57 Favourite programs 58 Washing assistant 59 Timer 60 SmartStart 61 Detergent 62 Recommended Miele Detergents 62 General detergent recommendations 63 Cleaning and care 64 Cleaning the housing and control panel 64 Cleaning the detergent dispensing drawer 64 Cleaning the drum Hygiene info 67 TwinDos maintenance 67 Cleaning the water inlet filter 68 Frequently Asked Questions 69 The was...

Страница 4: ...ng machine to its installation site 85 Removing the shipping struts 86 Installing the shipping struts 88 Levelling the machine 89 Unscrewing and adjusting the feet 89 Installing under a countertop 90 Washer dryer stack 90 Additional installation requirements 91 Installing under a countertop 91 Setting up the cabinet 91 For closets at room height 92 Product dimensions 92 Dimensions 92 Installation ...

Страница 5: ... Network 104 Miele home 104 SmartGrid 105 Remote Control 105 RemoteUpdate 106 Appliance parameters 107 Legal Information 107 Copyrights and licenses for operator and control software 107 Copyrights and licenses for the communication module 107 Water intake 108 Installation requirements 109 Low water pressure 109 Suds cooling 109 Temperature reduction 109 Detergents and care products 110 Detergent ...

Страница 6: ...mponents which were essential for the proper functioning and safe use of the equipment These could be hazardous to your health and to the environment if disposed of with general waste or if handled incorrectly Therefore please do not dispose of your old appliance with general waste Consult with local authorities dealers or Miele in order to dispose of and recycle electrical and electronic applianc...

Страница 7: ...ve conductor The power cord plug must be inserted into a suitable outlet that has been installed and grounded in compliance with all applicable local codes WARNING Incorrect grounding of the appliance will run the risk of electric shock In case of doubt get in touch with a qualified electrician and arrange to have your cabling inspected Do not replace or make any changes to the plug supplied If th...

Страница 8: ...touch with Miele s Technical Service department regarding these specific requirements Do not make any changes or repairs on the washing machine if this is not expressly permitted in these operating instructions Only Miele is permitted to replace a damaged power cord Miele service technicians use original power cords from Miele If hot water systems are not used for longer than two weeks there may b...

Страница 9: ...ngerous Do not wash any fabrics which have been cleaned washed or soaked with cleaning agents containing solvents e g benzine or other flammable substances These fabrics release vapours which can ignite or explode Do not add these kinds of fabric to a load of washing Do not use any solvents or other flammable substances or explosive materials in the washing machine These materials can release vapo...

Страница 10: ... to the skin or who have sensitive skin should avoid contact with the detergent Be careful when opening the door following use of the steam function There is a danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass Step back and wait until the steam has dissipated The maximum dry laundry weight is 17 6 lb 8 kg See the Program chart...

Страница 11: ... received including interference that may cause undesired operation FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 8 20 cm between the radiator and your body Industry Canada Statement This digital apparatus does not exceed the Class B limits f...

Страница 12: ...ogram has started d Optical interface This is used by the Service department as a transmission point e button For switching the washing machine on and off To save energy the washing machine will switch off automatically This occurs 15 minutes after the end of the program Anti crease phase or after being switched on if no further selection is made Touch display and sensor buttons The and Start Stop...

Страница 13: ...nected to a network Programs You can select the various wash programs Favourites You can save up to 12 of your own customized wash programs see Favourites MobileStart MobileStart enables you to operate your washing machine remotely with the Miele app The Remote Control setting must be switched on Touch the MobileStart sensor button and follow the instructions in the display Wash Assistant The Wash...

Страница 14: ...ogram name The display will change to the standard menu for that program Options menu multiple selection 11 02 SingleWash Eco SoftSteam Options OK Extra Gentle You can scroll right or left by swiping your finger across the screen Place your finger on the touch display and swipe it in the direction you want The orange scroll bar under the pictures shows that there are further options to choose from...

Страница 15: ...utton will be highlighted green Pull down menu The pull down menu can be used to display information e g about a wash program 11 02 2 15 Normal h Overview Temperature Spin speed TwinDos Options Not selected Not selected Timer Save Warm Max Touch the top edge of the screen in the middle and drag down with your finger Help display Help appears along the bottom line of the display in the main menu an...

Страница 16: ...ettings will save energy Washing at low temperatures and or using liquid detergents can cause bacteria and odours to build up in the washing machine Miele therefore recommends cleaning the washing machine once every month The washing machine provides you with a reminder with the message Hygiene info select Maintenance and run the Clean Machine program in the display Detergent consumption Use the T...

Страница 17: ...side The more bars visible the higher the energy or water consumption The estimate will vary depending on the wash program temperature and any extra options selected 2 Actual consumption You can view the actual amount of energy and water used by a program both during and at the end of the program The costs can also be displayed See Settings Consumption for more detailed information on costs The co...

Страница 18: ...rom this process Removing the protective foil and stickers Remove any protective film from the door any stickers from the front and the lid Please do not remove any labels e g the data plate which are visible when you open the door Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hose...

Страница 19: ...achine to your WiFi network will increase energy consumption even when the washing machine is switched off Before installing the washing machine in its final location ensure the signal strength is sufficient for your WiFi network Availability of the WiFi connection The WiFi connection shares a frequency range with other appliances including microwave ovens and remote control toys This may result i...

Страница 20: ...want appears Touch the sensor button for the language you want The selected language will be highlighted in orange and the display will change to the menu for setting up Miele home 2 Setting up Miele home Skip Continue Set up Miele home To set up Miele home now touch the Continue sensor button Useful tip To postpone setup until later touch the Skip sensor button The following message will then app...

Страница 21: ... the number that you want to change and move your finger in the direction you want Confirm with the OK sensor button 4 Removing the shipping struts Damage resulting from failure to remove the transit bars Failure to remove the shipping struts can result in damage to the washing machine and to adjacent cabinetry or appliances Remove the shipping struts as described in Installation and connection To...

Страница 22: ... local water authority will be able to tell you the hardness of water in your area Dip the test strip in the water for approx 1 second Shake excess water off the test strip After approx 1 minute and based on the coloration you will be able to read the water hardness from the table below Test strip Hardness range 4 green areas Hardness level I 1 red area 2 red areas Hardness level II 3 red areas Ha...

Страница 23: ...dness level I 46 ml Hardness level II 58 ml Hardness level III 70 ml The following will appear in the display Insert container Remove the film from the detergent cartridge Open the TwinDos flap Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position The following message appears in the display Now enter the settings for UltraPhase 2 ...

Страница 24: ...vel I 36 ml Hardness level II 45 ml Hardness level III 54 ml The following will appear in the display Insert container Remove the film from the detergent cartridge Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into position When the cartridge is pushed in the display message switches to TwinDos is set up Corrections can be made in Settings TwinDos Confirm with the OK ...

Страница 25: ... Normal without load Confirm with the OK sensor button The display will then change to the standard menu for the Normal program 11 02 1 57 Normal h Overview Temperature Spin speed TwinDos Options Not selected Whites Timer Save Hot plus Max Touch the Start Stop sensor button The washing machine calibration program has started It will take approximately 2 hours At the end of the program the followin...

Страница 26: ... tricks which can be found in the Miele guide to laundry care Please contact Miele directly or submit a request via Internet page to obtain or view a copy of this manual Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating a stain make sure that plastic parts do not come into contact with cleaning agents Risk of...

Страница 27: ...ar in the display Selecting a program Touch the Programs sensor button 11 02 1 57 2 43 1 39 1 04 h h h h Normal Delicates Wrinkle free Programs Help Sanitize Scroll to the right in the display until the program you want appears Touch the sensor button for that program The display will change to the Overview menu 11 02 1 57 Normal h Overview Temperature Spin speed TwinDos Options Not selected White...

Страница 28: ... sensor button Select the spin speed you want The display will change to the Overview menu Activating TwinDos TwinDos dispensing is automatically activated on all programs in which dispensing is possible 1 Switch TwinDos on or off Touch the TwinDos sensor button and select Off or On 2 Set the colour of the laundry Select Whites for loads of white items or Colours for loads containing coloured item...

Страница 29: ...ram will appear in the display Select the type of cap you want CapDosing is now active The display will change to the Overview menu See 5 Adding detergent CapDosing for more information Selecting stains In order to clean stained laundry more effectively you can choose from a list of various types of stains The wash program will then adapt to the type of stain selected Touch the Stains sensor butto...

Страница 30: ...However do not overload as this reduces cleaning efficiency and causes creasing Unfold the laundry and load loosely into the drum Mixing both large and small items gives better wash results and also helps to distribute the load evenly during spinning Useful tip The maximum load size for the program selected will appear in the pull down menu Closing the door Make sure that no items are caught betwe...

Страница 31: ...d UltraPhase 2 single use cartridges are available to order from Miele s online store or Miele Experience Centers Activating TwinDos dispensing TwinDos dispensing is automatically activated on all programs in which dispensing is possible Useful tip The detergent dispensing quantities are pre set If too much foam builds up the dispensing quantity for UltraPhase 1 and UltraPhase 2 can be reduced via...

Страница 32: ... soiling The amount of detergent and water will be adjusted to suit the selected degree of soiling Some programs will not let you set the degree of soiling These programs are designed for lightly soiled laundry only Replacing detergent cartridges Make sure the washing machine is switched on before replacing a detergent cartridge This will ensure that the counter is set to 0 and the fill level indi...

Страница 33: ...soaking Fabric softener liquid starch or capsules Using chlorine bleach Damage due to chlorine bleach Textiles may be discoloured or their fibres damaged Only use chlorine bleach on suitable fabrics The Bleach option must be enabled in the settings before chlorine bleach is first used Chlorine bleach may be used in the following programs Normal Sanitize Wrinkle free Dress Shirts Extra White Table ...

Страница 34: ...he compartment A prewash cannot be carried out when using powder detergent Remove the detergent dispenser drawer Remove the insert for liquid detergents from the compartment Replace the detergent dispenser drawer Add powder detergent to the compartment Useful tip Reinsert the insert into the detergent dispenser drawer before next using liquid detergent Useful tip Use TwinDos dispensing if you want...

Страница 35: ...reduce the amount of detergent by when washing a half load Too little detergent The laundry is not cleaned properly and may become grey and hard to the touch over time Can lead to a build up of mold in the washing machine Grease is not completely removed from the laundry Can lead to limescale deposits on the heater elements Too much detergent Poor wash rinse and spin results Causes higher water co...

Страница 36: ...g on the setting selected the detergent additive or fabric care agent will be dispensed via the cap Each cap contains the correct amount for one wash cycle Caps are available to order from Miele s online shop Miele s customer service or from your Miele dealer Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin Keep...

Страница 37: ...not add any additional fabric softener to the compartment Remove the empty capsule at the end of the wash program For technical reasons a small amount of water will remain in the capsule Colour run and dye removers dyes Damage due to colour run dye removers Colour run and dye removers can cause corrosion in the washing machine Do not use colour run or dye removers in this washing machine Dyes suit...

Страница 38: ...nergy savings After 10 minutes the indicators dim The Start Stop sensor button will light up flashing You can reactivate the indicators Touch the Start Stop sensor button this does not have any effect on a running program Adding laundry during a program sequence AddLoad Laundry can be added or removed at any time Touch the Add laundry sensor button The following appears in the display Please wait ...

Страница 39: ...nti crease phase Take hold of the door and pull it open Remove the laundry Items left in the drum could discolour other items in the next wash or become discoloured themselves Remove all items from the drum Check the door seal for any foreign objects Useful tip Leave the door slightly open to allow the drum to dry Switch the washing machine off with the button If applicable remove the used cap fro...

Страница 40: ...X X X Express X X X Handwash X X X Towels X X X X Extra White X X Dress Shirts X Denim Jeans X X X Darks X X X Woolens X X X Silks X Outdoor X X Proofing X X X Sportswear X X X Sneakers X Downs X X X Pillows X X X Table Linens Drapes X X X Curtains X Baby Clothes X X X X Drain Spin X X X X Quick Rinse X X X X Starch X X X X Clean Machine Optimum spin speed for program is pre set X Can be selected ...

Страница 41: ...e wash program is set to the optimum spin speed You can change the spin speed Touch the Change spin speed sensor button Select the spin speed you want Touch the Start Stop sensor button to start the final spin Ending a program without a spin cycle Touch the Change spin speed sensor button Select spin speed 0 rpm no spin Touch the Start Stop sensor button Rinse spin There is a spin cycle after the ...

Страница 42: ...Cold USA test program in accordance with DOE Federal Register 10 CFR Part 430 Appendix J2 to subpart B Canada test program in accordance with CAN CSA C360 13 Sanitize Full load 17 6 lb 8 kg Sanitize 170 F 75 C Cotton or linen fabrics with direct skin contact or for which special hygiene requirements apply Wrinkle free Half load 8 8 lb 4 kg Hot plus 140 F 60 C Synthetic or mixed fibre fabric or wri...

Страница 43: ...table for washing in the Normal program A special wetting process and wash rhythm ensure that the laundry is cleaned particularly quickly and thoroughly Warm plus 105 F 40 C Express Half load 7 7 lb 3 5 kg Warm plus 105 F 40 C Cotton fabrics that have hardly been worn or are only very lightly soiled Selecting the Light level of soiling will reduce the washing time by 10 minutes Warm 85 F 30 C Cold...

Страница 44: ...ecial hygiene requirements Dress Shirts Small load 4 4 lb 2 kg Hot plus 140 F 60 C Pre treat collars and cuffs depending on the level of soiling Wash silk shirts and blouses in the Silks program Hot 120 F 50 C Warm plus 105 F 40 C Warm 85 F 30 C Cold Cold Denim Jeans Small load 4 4 lb 2 kg Hot plus 140 F 60 C Textiles made from denim Wash inside out Denim often contains excess dye and may run duri...

Страница 45: ...ery small load 2 2 lb 1 kg Warm 85 F 30 C Silks and other hand washable fabrics with no wool content Place tights bras etc in a washing bag Cold Cold Outdoor Small load 5 5 lb 2 5 kg Warm plus 105 F 40 C Performance outerwear e g jackets and trousers made from membrane fabric such as Gore Tex SYMPATEX WINDSTOPPER etc Zip up or close any jackets with Velcro before washing Do not use fabric softener...

Страница 46: ...ved by drying them in the tumble dryer or ironing them Sportswear Half load 6 6 lb 3 kg Hot plus 140 F 60 C Sportswear such as jerseys and leggings as well as microfibre and fleece garments Do not use fabric softener Observe the instructions on the wash care label Hot 120 F 50 C Warm plus 105 F 40 C Warm 85 F 30 C Cold Cold Sneakers Max 2 pairs of shoes Warm plus 105 F 40 C Sport shoes only not le...

Страница 47: ...us 105 F 40 C Warm 85 F 30 C Cold 65 F 15 C Pillows 2 pillows 40 x 80 cm or 1 pillow 80 x 80 cm Hot plus 140 F 60 C Washable pillows with synthetic filling Remove air from the laundry before washing to prevent an excessive build up of foam To do this either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap Observe the instructions on the wash...

Страница 48: ... 13 2 lb 6 kg Hot plus 140 F 60 C Baby clothes baby towels bath gowns towelling items bibs made from cotton Hot 120 F 50 C Warm plus 105 F 40 C Warm 85 F 30 C Cold Cold Drain Spin Full load 17 6 lb 8 kg Drain only set spin speed to No Spin Make sure you select the appropriate spin speed Quick Rinse Full load 17 6 lb 8 kg For rinsing hand washed items Reduce the final spin speed for fabric that cre...

Страница 49: ...ze 170 F 75 C With frequent washing at low temperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria mold and biofilm and prevent the build up of unpleasant odours Optimum results can be achieved by using Miele Machine Cleaner Alternatively a multi purpose powder detergent can be used Dispense the machine cleaner...

Страница 50: ... maximum load by 50 will give a better result Please note the load information in the display Small loads give a better result The garments must be suitable for drying in a tumble dryer and suitable for ironing Extra Gentle Drum rotation and wash duration are reduced Lightly soiled fabrics are washed more gently Pre wash For laundry with large amounts of dirt e g dust and sand Pre wash and chlorin...

Страница 51: ...fficiency The items must be suitable for drying in a tumble dryer and suitable for ironing Rinse Hold The laundry is not spun after the final rinse and remains in the rinse water This helps prevent creasing if the laundry is not going to be removed from the washing machine immediately after the end of the program Not all the extra options can be used with every program If an extra option is not pe...

Страница 52: ...e Normal Sanitize Wrinkle free Delicates QuickIntenseWash Express Handwash Towels Extra White Dress Shirts Denim Jeans Darks Woolens Silks Outdoor Proofing Sportswear Sneakers Downs Pillows Table Linens Drapes Curtains Baby Clothes Drain Spin Quick Rinse Starch 52 ...

Страница 53: ...Wash program chart extra options Pre wash Soak ExtraRinse AllergoWash Rinse Hold Can be selected Activated automatically Cannot be selected 53 ...

Страница 54: ...ash 2 Express 2 Handwash 2 Towels 2 5 1 2 Extra White 2 5 1 2 Dress Shirts 3 4 2 Denim Jeans 2 4 1 2 Darks 3 5 1 2 Woolens 2 Silks 2 Outdoor 3 4 2 Proofing 1 Sportswear 2 3 2 Sneakers 2 Downs 3 3 4 2 Pillows 3 3 4 2 Table Linens Drapes 2 3 1 2 Curtains 3 4 2 Baby Clothes 2 3 1 2 Drain Spin Quick Rinse 2 Starch Please see the next page for a description of the symbols 54 ...

Страница 55: ...Special features in the programme sequence Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woolens Silks and Handwashprograms The door can be opened at any time during the anti crease phase 1 An additional rinse is carried out if there is too much foam in the drum a spin spe...

Страница 56: ...ation PowerWash is activated automatically in the programmes listed above PowerWash is deactivated if CapDosing has been selected for the main wash Extras such as Pre wash or ExtraRinse have been selected The selected final spin speed No Spin has been selected A large load is being washed in the Normal program Special features Drenching phase The washing machine will spin a few times at the beginn...

Страница 57: ... Interrupting a program Switch the washing machine off with the button Switch the washing machine back on with the button to continue with the same program Cancelling a program You can cancel a wash program at any time after it has started Touch the Start Stop sensor button The following will appear in the display Cancel the program Select Yes The following will appear in the display Program cance...

Страница 58: ...a Favourite program before you start it Before the program starts touch the Save sensor button Enter a name If 12 Favourites have already been saved the Create or Save sensor button will not be visible Delete an existing Favourite if you wish to create a new one Entering a name It is best to select short memorable names Tap the letters or characters you want Confirm with the Save sensor button The...

Страница 59: ...nsor button for your item of laundry The item selected will be highlighted orange You can select several items With some items helpful information will also appear in the display when they are selected Confirm with the OK sensor button Follow the instructions in the display A summary of the selected parameters will then appear in the display Confirm with the OK sensor button or select Change if yo...

Страница 60: ...onfirm with the OK sensor button Deleting the timer The selected time for the timer can be deleted before the program starts Touch the or sensor button The selected time for the timer appears in the display Touch the Delete sensor button Confirm with the OK sensor button The selected time for the timer is now deleted Starting the timer Touch the Start Stop sensor button The door will lock and the ...

Страница 61: ... the wash program Setting the timeframe If you have activated the SmartGrid function in Settings SmartStart by or SmartFinish by will appear in the display instead of Start at or Finish at when you touch the Timer sensor button see Settings SmartGrid The procedure for setting this is the same as for setting the time for delay start Set the time you want and confirm with the OK sensor button Touch ...

Страница 62: ... Miele UltraPhase 1 and 2 Miele Caps Normal Sanitize Wrinkle free Delicates QuickIntenseWash Express Handwash Towels Extra White Dress Shirts Denim Jeans Darks Woolens Silks Outdoor Proofing Sportswear Sneakers Downs Pillows Table Linens Drapes Curtains Baby Clothes Quick Rinse Recommendation Special purpose detergents e g WoolCare No recommendation Fabric care e g fabric softener Additives e g bo...

Страница 63: ...nd delicates Bleach 1 Normal Sanitize Wrinkle free Delicates QuickIntenseWash Express 2 Handwash Towels Extra White Dress Shirts Denim Jeans Darks Woolens Silks Outdoor Sportswear Sneakers Downs 2 Pillows 2 Table Linens Drapes Curtains 3 Baby Clothes Clean Machine 3 Recommended 1 If the Chlorination setting has been activated Not recommended 2 Liquid detergent 3 Powder detergent 63 ...

Страница 64: ... steel cleaning agent following the manufacturer s instructions on the packaging Damage due to cleaning agents Solvent based cleaning agents abrasive cleaners glass cleaners or multi purpose cleaning agents can cause damage to plastic surfaces and other parts Do not use any of these cleaning agents Cleaning the detergent dispensing drawer Washing at low temperatures and the use of liquid detergent...

Страница 65: ...ocated in the compartment of the detergent dispenser drawer Remove the insert Clean the insert thoroughly with warm water Cleaning the compartment Compartment 1 has a siphon for better dispensing of the chlorine bleach Remove the release catch Remove and clean the siphon Clean the and compartments with warm water ...

Страница 66: ...e siphon from the compartment and clean under warm running water Clean the siphon tube in the same way 2 Refit the siphon Clean the fabric softener channel with a brush and warm water Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Replace the detergent dispenser drawer Useful ...

Страница 67: ...os system To clean the system you need a TwinDosCare cleaning cartridge which is available from www miele ca The washing machine has a cleaning program for the TwinDos system Running the cleaning program will clean the hoses inside the washing machine Starting the maintenance program Switch on the washing machine Scroll to the second page in the main menu Touch the Maintenance sensor button The di...

Страница 68: ...the connector Using needle nose pliers take hold of the plastic filter bar 2 and remove the plastic filter Clean the filter Reassemble in reverse order Cleaning the filter in the inlet valve Using pliers carefully loosen the ribbed plastic nut on the inlet valve and unscrew Use needle nose pliers to withdraw the filter by the bar Clean the filter Reassemble in reverse order The filters must be put...

Страница 69: ...ight does not come on There is no power to the washing machine Check whether the plug is plugged in Check whether the fuse has tripped The washing machine has switched off automatically to save energy Switch it back on with the button The display prompts you to enter a PIN code The PIN code is active Enter the code and confirm the entry Deactivate the PIN code if you do not wish this message to ap...

Страница 70: ...ere is sufficient water pressure The filter in the water inlet is blocked Clean the filter Fault F If restart fails call Service There is a fault Disconnect the washing machine from the electrical supply Unplug the appliance or switch off the circuit breaker Wait at least 2 minutes before reconnecting the washing machine to the electrical supply Then switch the washing machine on again Restart the...

Страница 71: ... laundry If necessary reduce the dispensing quantity by increments of 10 Hygiene info select Maintenance and run the Clean Machine program A wash program using a temperature above 60 C has not been run for a long period of time In order to prevent bacteria and unpleasant odours building up in the washing machine run the Clean Machine program using the Miele Machine Cleaner or a universal powder de...

Страница 72: ...a wash program again after cleaning If the error message appears again contact Miele Service The washing machine can still be used but with reduced functionality Align the machine Laundry not properly spun The SoftSteam extra option which runs at the end of the program could not be carried out properly Check whether the washing machine is aligned correctly see Installation Levelling the machine Ch...

Страница 73: ...atic dispensing via compartment and or has not been used for a long time Use TwinDos for one of your next wash cycles Carry out the TwinDos maintenance program as described in Cleaning and care TwinDos maintenance TwinDos Maintenance for compartment must be started in the Maintenance menu See the Operating Instructions for more information TwinDos or automatic dispensing via compartment and or has...

Страница 74: ...nd then reinsert it into the compartment The counter is set to 0 There are dark specks in the liquid detergent Mold has developed in the detergent Pour the liquid detergent out of the container and then clean the container thoroughly No detergent and or fabric softener was dispensed during the wash program TwinDos was not activated Touch the TwinDos sensor button before running the next program Tw...

Страница 75: ...open to allow them to dry The machine shakes during the spin cycle The machine feet are not level Level the machine and adjust the feet correctly The laundry has not been spun properly and the laundry is still wet The machine detected an imbalance during the final spin and reduced the spin speed automatically Wash large and small items together in order to achieve a more even load distribution Str...

Страница 76: ...n the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe Not a fault For technical reasons a small amount of water will remain in the capsule There is water next to the cap in the fabric softener compartment CapDosing was not activated or an empty cap was not removed at the end of the last wash program Make sure that you remember to activate CapDosing the n...

Страница 77: ...washing The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry In future wash dark fabrics using a detergent which contains no zeolites Liquid detergents do not usually contain zeolites Use the Darks program to wash the textiles Grey greasy particles...

Страница 78: ... drain Clean the drain filter and drain pump as described in Problem solving guide Opening the door in the event of a blocked drain outlet and or power failure Comfort Cooling appears in the display after a program has been cancelled To protect the user against scalding the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has decreased and th...

Страница 79: ...alding due to hot suds Escaping suds will be hot if laundry has been washed at high temperatures Carefully allow all suds to drain off Draining the washing machine Remove the drain filters though not completely Place a suitable container under the flap e g a Miele universal oven tray Slowly unscrew the drain filters to let the water out Tighten the drain filters back up again if you need to interr...

Страница 80: ...n them securely Close the drain pump flap Risk of water damage Make sure the filters are securely tightened Otherwise there is a risk of water leakage during use Replace the drain filters correctly and tighten them securely Opening the door Risk of injury due to rotating drum Reaching into a rotating drum is extremely dangerous Always make sure that the drum is stationary before reaching in to rem...

Страница 81: ...d of this document Please quote the model identifier and serial number of your appliance SN when contacting Miele Service This information can be found on the data plate The data plate is found above the porthole glass when the door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from Miele Warranty For further information please refer to ...

Страница 82: ...ts reserved Visit our website for all the current product specifications technical appliance information and warranty information To avoid accidents or damage to the appliance please read these instructions before installing and or using it 82 ...

Страница 83: ... proof to 1 015 psi 7 000 kPa c Cold water inlet hose pressure proof to 1 015 psi 7 000 kPa d Electrical connection e Control panel f Detergent dispenser drawer g Door h Flap for drain filters drain pumps and emergency release i Flap for TwinDos cartridges j Four height adjustable feet ...

Страница 84: ...le c Electrical connection d Protruding lid for holding when moving the machine e Cold water inlet hose pressure proof to 1 015 psi 7 000 kPa f Hot water inlet hose pressure proof to 1 015 psi 7 000 kPa g Safety caps for transit bars h Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Страница 85: ...of the floor Injury can occur if the washing machine has not been adequately secured During installation the washing machine must be secured on a plinth to be made available on site concrete or brick in order to ensure it cannot fall or slip Secure the washing machine using a clamp fastening bracket MTS floor mounting kit available from your Miele dealer or Miele Service department Transporting th...

Страница 86: ...ut the cover and use the open spanner supplied with the washing machine to turn the shipping strut 90 Pull out the shipping strut Removing the right hand shipping strut Open out the cover and use the open spanner supplied with the washing machine to turn the shipping strut 90 Pull out the shipping strut ...

Страница 87: ...firmly shut until they click into place Securing the shipping struts Secure the shipping struts to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the shipping struts in place Keep the struts in a safe place Install them again if the washing machine is to be move...

Страница 88: ...gainst the catch with a sharp object a narrow screwdriver for example The cover opens Installing the shipping struts Install the shipping struts by following the instructions for their removal in reverse order Useful tip The struts will slide in more easily if you lift the drum slightly ...

Страница 89: ...vered Using the wrench supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the wrench supplied until it sits firmly up against the housing Risk of damage due to incorrectly aligned washing machine There is a ...

Страница 90: ...ne lid This washing machine with lid intact can be pushed under a countertop if there is space to do so Washer dryer stack The washing machine can be installed as a washer dryer stack together with a Miele Tumble Dryer A WTV stacking kit is required for this Parts marked with are available from your Miele dealer or Miele Service Please note a at least 2 cm b WTV without drawer 172 cm WTV with draw...

Страница 91: ...lt in damage to the washing machine and to adjacent cabinetry or appliances Remove the shipping struts as described in Installation and connection Installing under a countertop Risk of electric shock due to exposed cables There is a risk of coming into contact with live parts while the lid is removed Do not remove the washing machine lid This washing machine with lid intact can be pushed under a c...

Страница 92: ...ing of the washing machine The air supply must not be hindered by an additional closet or shelf Please ensure that air is able to circulate freely at the top of the closet Product dimensions Dimensions 1 50 m drain hose with connection to the top left on the rear 2 00 m electrical cord with plug for 120 V 15 A NEMA 5 15 configuration to the top left on the rear 1 60 m hot and cold water intake hos...

Страница 93: ...Installation INSTALLATION 93 Installation on a plinth WTS 510 only available in white Washer dryer stack WTV 512 and WTV 502 washer dryer stacking kit ...

Страница 94: ...nlet hose can withstand pressure of more than 1 015 26 psi 7 000 kPa Electronic unit and machine housing Sump Any leaking water from the washing machine is collected in a sump in the base of the machine A float switches off the water inlet valves This shuts off the water intake and prevents any more water from flowing into the machine Water in the suds container is pumped away Overflow protection ...

Страница 95: ...n overpressure of 1 000 kPa If it is higher than 1 000 kPa a pressure reduction valve must be installed For the connection a water tap with a screw thread is required If not available only a qualified installer may connect the washing machine to the water supply The connection points are subject to water supply pressure Turn on the tap slowly and check for leaks Correct the position of the seal an...

Страница 96: ... advice For a delivery head of 1 8 m the hose can be extended to a length of up to 2 5 m Accessories are available from your Miele dealer or Miele Service Drainage options 1 Direct into a sink or basin Please note Hook the hose over the edge and secure If the water is pumped into a sink be sure that it can drain away quickly enough Otherwise there is a risk of water overflowing or of some of the d...

Страница 97: ...se the danger of electric shock Contact a qualified electrician or customer service staff if you have any doubts as to whether the washing machine has been grounded properly Do not replace or make any changes to the plug supplied If there is no suitable socket available one must be installed by a qualified electrician Instructions for electrical connection The installation must be carried out by a...

Страница 98: ...undry Connection voltage See data plate Rated load See data plate Fuse rating See data plate Minimum water flow pressure 14 5 psi 100 kPa Maximum water flow pressure 145 psi 1 000 kPa Inlet hose length 63 1 6 m Drain hose length 59 1 16 1 5 m Power cord length 78 3 4 2 m Maximum drain height 39 3 8 1 m Maximum drainage length 196 7 8 5 m LEDs Class 1 Test certificates awarded See data plate Freque...

Страница 99: ... Program Sequence Appliance parameters Installation requirements Select the required area Scroll through the list until the setting you want appears Touch the sensor to select the setting you require Changing a setting Change the value displayed and confirm with OK or Touch an option to select it An option which is selected will be highlighted orange The option is saved The display will then switc...

Страница 100: ...n set a different three digit PIN code Do not forget the PIN code you have set Without a PIN code only Miele Technical Service can unlock the washing machine Make a note of the new PIN code Deactivate The washing machine is to be operated again without entering the PIN code This only appears if the PIN code has been activated previously Memory The washing machine will save the last settings temper...

Страница 101: ...different levels Units The temperature and spin speed values can be displayed in different ways Options Clear text factory default The values are displayed as words C rpm The temperatures are displayed as figures in C F rpm The temperatures are displayed as figures in F Display off status The display and the sensor button lighting is switched off to save energy The Start Stop sensor button flashes...

Страница 102: ... The water level in the rinse can be permanently set to the highest value This function is important for allergy sufferers as it achieves excellent wash results The water consumption will be increased The maximum rinse level is deactivated as standard Soak duration You can set a duration for the soak process of between 30 minutes and 6 hours A duration can be selected in 30 minute increments When ...

Страница 103: ...ouching the Start Stop sensor button Anti crease is activated as standard Bleach You can activate the automatic addition of chlorine bleach at the end of the main wash Chlorine bleach may only be used in some programs See 5 Adding detergent Using chlorine bleach for more detailed information Activating chlorine bleach extends the program duration by approximately 10 minutes The washing machine is ...

Страница 104: ...isible if Miele home is activated The following values are displayed the quality of Wi Fi reception the network name the IP address Set up again visible if set up Resets the Wi Fi login network to immediately re establish a new connection Reset visible if set up The Wi Fi is switched off The Wi Fi connection will be reset to the factory default setting The network configuration should be reset whe...

Страница 105: ... Control The Remote Control setting is only visible if the Miele home setting is set up and activated Once the Miele app has been installed on your mobile device you can check the status of your washing machine from anywhere and start it remotely You can also control it remotely via the MobileStart program You can switch off the Remote Control setting if you do not want to operate the washing mach...

Страница 106: ...tiate installation manually Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically Running a RemoteUpdate Information about the content and scope of an update is provided in the Miele app A message will appear in your washing machine display if a software update is available You can install the update immediately or postpone this until later When the washing machine ...

Страница 107: ...liability and warranty arrangements for the open source licences displayed at this location only apply in relation to the respective rights holders Copyrights and licenses for the communication module For the purpose of operating and controlling the communication module Miele uses proprietary or third party software that is not covered by open source licensing terms These items of software softwar...

Страница 108: ...The washing machine will be operated with cold water only Hot main wash factory setting Hot water is used in the main wash to save energy You can heat up your water with cheaper primary energy sources e g gas solar power oil The temperature must be below 140 F 60 C For technical reasons the washing machine must always be connected to cold water ...

Страница 109: ... suds down Suds cooling takes place when a Normal program with a temperature of 70 C or higher is selected Suds cooling should be activated to prevent the danger of scalding if the drain hose is hooked over the edge of a sink or basin where the drainage pipes do not comply with DIN 1986 Suds cooling is deactivated as standard Temperature reduction At high altitudes water has a lower boiling point ...

Страница 110: ...Sensitive 2 component detergent for whites and colours No fragrances or colorants particularly kind to the skin Eco friendliness verified by Nordic Swan Excellent stain removal even at low temperatures UltraWhite powder detergent Best results at 20 30 40 60 75 C Radiant white laundry thanks to powerful formula with active oxygen Excellent stain removal even at low temperatures UltraColor liquid de...

Страница 111: ...asticity and breathability of down Lanolin for effective cleaning and gentle care Down does not clump and remains fluffy Caps Woolcare Wool and delicates detergent Special wheat protein based agents Fibre protection technology to help prevent pilling Colour protection formula for gentle cleaning Caps CottonRepair Special purpose detergent for cotton fabrics Visibly renews fabrics with just one was...

Страница 112: ...r best wash results even at low temperatures Machine care TwinDosCare Cleaning agent for the TwinDos dispensing system For use prior to a longer pause in use at least 2 months For use prior to changing to a different product Descaling agent Removes heavy limescale deposits Mild and gentle with natural citric acid Gentle on heater elements drum and other components IntenseClean For hygienic cleanli...

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Страница 115: ...e Vaughan ON L4K 4V8 www miele ca Customer Care Centre Phone 800 565 6435 customercare miele ca Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Germany Manufacturer Canada Please have the model and serial number of your appliance available when contacting Customer Service ...

Страница 116: ...M Nr 11 669 430 01 en CA WXR 860 ...

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