Frequently Asked Questions
Fault message after the end of the program
Problem
Possible cause and solution
Check dosage
Excessive foam has built up during washing.
With TwinDos, check the dosage amount set.
Reduce the amount set in 10% increments.
Use less detergent next time and follow the
manufacturer's instructions on dosage given on
the packaging.
Sanitize info: Run a
high temp. program
or the “Clean
Machine” program
A wash program using a temperature above 60°C has
not been run for a long period of time.
Turn the program selector to
Additional programs
/
.
Touch the
sensor buttons until
Maintenance
appears in the display.
Touch the
OK
sensor button.
The following appears in the display:
Clean Machine
Touch the
OK
sensor button.
Run the
Clean Machine
program using the Miele
Machine Cleaner or a universal powder detergent.
The washing machine is cleaned which prevents
bacteria and odour buildup.
Align the washing
machine
The
SoftSteam
extra option which runs at the end of
the program could not be carried out properly.
Check whether the washing machine is aligned
correctly (see “Installation – Levelling the
machine”).
Check whether the maximum delivery height of
1 m has been exceeded.
If the fault message appears again, contact Miele
Service. The washing machine can still be used, but
without the
SoftSteam
extra option.
The messages will appear at the end of the program and when the washing
machine is switched on, and need to be confirmed with the
OK
sensor button.
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